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RXQ.9.4.1 Process Flow for Typical Customer Billing and Payment

RXQ.9.4.1 Process Flow for Typical Customer Billing and Payment. Receives bill. Sends account specific payment details to Billing Party 9.3.4.4. Details sent to Billing Party bank? . Sends authorization to pay bill to bank 9.3.4.1. No. Customer. End. 9.3.4.4. Yes.

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RXQ.9.4.1 Process Flow for Typical Customer Billing and Payment

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  1. RXQ.9.4.1 Process Flow for Typical Customer Billing and Payment Receives bill Sends account specific paymentdetails to Billing Party9.3.4.4 Details sentto Billing Partybank? Sendsauthorization topay bill to bank9.3.4.1 No Customer End 9.3.4.4 Yes ReceivesCustomerauthorization topay bill CustomerBank Sends billpayment to Billing Party bank9.3.4.3 Receives account specificpayment details Receives bill payment Deposits fundsin Billing Partybank account Sends depositinformation toBilling Party9.3.4.6 BillingParty Bank Creates andsends bill tothe Customer9.3.2.1 Receives accountspecific payment details Receives depositinformation frombank BillingParty

  2. RXQ.9.4.2 Process Flow for the Customer’s Rejection of a Bill Receives bill Invalidinformation?9.3.1.5 Continue withprocessing inaccordance with9.4.1 No Yes Customer Sends BillingParty a notice thatbill is rejected9.3.1.5 CustomerBank BillingParty Bank Creates andsends bill tothe Customer9.3.2.1 and9.3.2.2 Receives noticethat the Customerhas rejectedthe bill Investigates thecause of therejection BillingParty

  3. RXQ.9.4.3 Process Flow for the Billing Party’s Rejection of a Payment Sends account specific paymentdetail to BillingParty9.3.4.4 Receives notice thatthe Billing Party hasrejected theaccount specificpayment detail Investigates thecause of therejection Customer CustomerBank BillingParty Bank Receives accountspecific paymentdetail Invalidinformation?9.3.1.5 Sends Customer anotice that accountspecific paymentdetail is rejected9.3.1.5 Yes No Billing Party Continue withprocessing inaccordance with9.4.1

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