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This training is conducted by the National Food Service Management Institute The University of Mississippi www.nfsmi.org 800-321-3054. Objectives. After completing this lesson, participants will be able to Describe diversity among students and state student needs and expectations.
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This training is conducted by the National Food Service Management Institute The University of Mississippi www.nfsmi.org 800-321-3054
Objectives After completing this lesson, participants will be able to • Describe diversity among students and state student needs and expectations. • State ways the menu serves as a marketing tool. • Identify ways the menu can promote nutrition education and nutrition integrity. • Describe how the cafeteria environment affects student eating behaviors and food choices. • Describe how the interaction between students and school nutrition professionals affects participation in school nutrition programs.
Menu as a Marketing Tool
Understanding Your Customers • Who? • Who is the most important? • How do your customers differ? • What are their needs and wants?
Menu How does a restaurant menu influence your choices?
The menu communicates who and what we are.
What information should be included on the menu?
Activity #1 Menu Challenge
Nutrition Education and Nutrition Integrity
Nutrition Education on the Menu • Nutrition messages • Games • Harvest of the Month • Descriptions of new or unfamiliar foods • Recipes
Nutrition Integrity • Consistency in safety and quality • Maintaining nutritional standards • Serving foods to reinforce nutrition education messages • Keeping meals affordable
Activity #2 Hands Up!
Cafeteria Environment and Atmosphere
What comes to mind?For You? For Your Customers? Five Senses • What do you HEAR? • What do you SMELL? • What do you SEE? • What do you FEEL? • What do you TASTE?
Cafeteria Environment • Tables – Height? Clean? Conducive socially? • Tray/Dishes – Age appropriate? • Silverware/Tableware – User friendly? • Serving Lines – Easy or difficult? • Effective Adult Supervision? • Adequate Time to Eat?
Cafeteria Staff Interactions • Smile • Listen • Be aware of body language • Be aware of voice tones
Activity #3 Summary and Review Question Swap
Objectives After completing this lesson, participants will be able to • Describe ways to develop and maintain a positive image for school nutrition. • Identify school district policies that impact the school nutrition program. • Evaluate school nutrition procedures to see if they meet the needs of the school community. • Suggest ways school nutrition professionals can become involved with school committees and activities.
Activity #1 How Would You Respond?
Role of School Nutrition Program Support Academic Achievement
Healthier Options for Public Schoolchildren Study
Build Relationships Administrators Teachers Staff
How Would You Respond? Question #1 – Doris should… Question #2 – Lucille should… Question #3 – Nutrition assistants should… Question #4 – Nutrition manager should… Question #5 – Manager and cook should…
Policy An overall plan that presents general goals to guide and determine the decisions of an organization.
Procedures A series of steps followed in a definite order.
School nutrition programs must organize in accordance with school site and district program, policies, and procedures.
Activity #2 Analyzing School Nutrition Procedures
School Committees andActivities How do we become involved?
Activity #3 Review
Objectives After completing this lesson, participants will be able to • Identify parent expectations regarding the school nutrition program. • Describe ways to distribute program information to parents. • State approaches to providing nutrition education tips to parents. • Identify means to acquire feedback from parents. • Suggest ways parents may become involved in school nutrition program.
Activity #1 - Brainstorm Question #1 What are 3-5 parent expectations regarding the school nutrition program?
Example Alisal Union School District in Salinas, California
Activity #1 - Brainstorm Question #2 What are 3-5 ways to distribute program information to parents?
NSPRA Survey Top Responses • Email • Online Parent Portal • E-Newsletters • District/School Websites • Telephone/Voice Messaging
Alisal Union School District • Nutrition Corner • Parent Meal Sampling/Tasting • Mini Food Shows
Activity #1 - Brainstorm Question #3 What are 3-5 approaches to provide nutrition education tips to parents?
Activity #1 - Brainstorm Question #4 What are 3-5 means to acquire feedback from parents?
Activity #1 - Brainstorm Question #5 What are 3-5 ways parents may become involved in the school nutrition program?
Activity #2 Review Challenge Parent Expectations Distribution of Information Nutrition Education Tips Parent Feedback Parent Involvement
Activity #1 Fact or Fiction
Objectives After completing this lesson, participants will be able to • Define the goals of a Farm to School program. • Describe examples of Farm to School activities. • Give scenarios of how a school garden can function. • Identify ways a school nutrition program can support a school garden program. • Describe ways that a Farm to School or school garden program can help market school meals.
Goals of Farm to School • Provide healthy meals at school • Improve student nutrition • Provide opportunities to include agriculture in nutrition education • Support local and regional farmers