Microsoft Dynamics 365 Customer Service Support in the USA

1. Microsoft Dynamics 365 Customer Service Support • Business Transformation with • All e Technologies

2. Brief Bio All e Technologies "Partner with Alletec for a sustained digital transformation journey – connecting Customers, Products, People & Data." In this age of relentless transformation powered by ‘digital,’ Alletec helps you stay ahead with Intelligent Business Applications. Leveraging the suite of Microsoft Dynamics 365, Power Platform, Data & AI powered by Azure – our industry solutions and services are designed to help you win. We help in bringing together - Company & Customers, Factory & Field Service, StoreFront & Supply Chain, Patients & Providers, People & Governments - by putting in place integrated operational systems of ERP, CRM, Collaboration Portals, Mobile Apps, and enable businesses draw actionable insights from data.

3. Dynamics 365 Customer Service Support • Microsoft Dynamics 365 Customer Service gives highlights and apparatuses to associations to deal with the services they give to customers. Customer issues are followed through cases and all collaborations connected with a case are recorded. You can make questions, and course cases to the right channel. Service-level SLA can be made and followed, service timetables can be made, and execution and efficiency can be made due. • With scores of fruitful executions, Alletec has a history of conveying a few complex and enormous D365 Customer Engagement projects. These customers are from assorted geologies (Americas, EMEA, APAC), other than India. Alletec has shown profound useful and specialized ability across different enterprises; and created industry-explicit answers for Dealer Management, Healthcare, Professional Services, Field Service, and Real Estate. • Microsoft Dynamics 365 Customer Service Support in the USA gives features and instruments to relationship to manage the services they provide for customers. Customer issues are finished cases and all joint efforts associated with a case are recorded. You can make questions, and course cases to the right channel. Service-level SLA can be made and followed, service schedules can be made, and execution and value can be made due Why Dynamics 365 Customer Service Support? • Informed Agents • Business Intelligence • Empowered Agents

4. Features of D365 Human Resource Field Service Integration Omni-Channel Engagement Self-service and communities Case Tracking • Track Cases By Agents, Customer Classification, Urgency level, Escalation, etc. • Easy to escalate cases with inter-channel escalation capabilities. • Omni-Channel communication dashboard brings communications across all platforms in one place. • If you have a team of technicians or support staff working on the field, D365 enables you to connect your field service team with other support teams. • Seamless communication between on-field and back-office teams. • Unified platform for cross channel visibility of all communications. • Customer Insights with a 360-degree view in a customized dashboard. • Personalization and customer escalation based on the previous history. • 24×7 help with AI-powered Bots, Community Support and Help knowledge base. • Real-time Support accessible across all platforms and devices.

5. Contact • What can Alletec Help you with? • Email- info@alletec.com • Website- www.alletec.com • SOLUTION BUILDING AND IMPLEMENTATION SERVICES • HELPDESK AND SUPPORT SERVICES • VERSION UPGRADES • INDUSTRY SOLUTION DEVELOPMENT & FUNCTIONALITY EXTENSIONS • DEVELOPING ADD-ONS • SPECIALIZED SERVICES • SYSTEM INTEGRATION