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Learn how to work positively with diverse personality types by understanding communication strategies, personality styles, and the platinum rule of communication. Enhance your likeability and become a smooth operator in the workplace. Discover the benefits of recognizing and managing personality styles for job promotions, better opportunities, and more. Gain insights into the origin of personality styles and assess your own personality style to improve interactions with others effectively. Identify and understand the four main personality styles - Relater, Socializer, Thinker, and Director - to enhance communication, reduce conflict, and build harmonious relationships.
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team Building with different personality types Dr. Mike Monroe Kiefer Watch my free motivational videos at: powermindtraining.com
How can I work with people in a positive, conflict free way? • By understanding your personality style and those of others you work with • Specifically the following key areas: • Knowing how to customize my communications • The four square personality style matrix • Using the platinum rule of communication • Mastering the art of becoming “likeable” and a “smooth operator”
You can’t fix people! • Work with people as they are, tap into their strengths! • Be smart- use people reading skills
Why understanding personality styles matters… • It helps develop your respect and “likeability” factor • People will not put forth their best effort for someone they do not like or respect! • Recognizing how people think eliminates your “people stress” Makes behaviors of others predictable • You can manage the personality styles of others to your advantage and theirs!
Smooth operator concept • Job promotion • Last to be laid off • Raises • Better Opportunities • Word of mouth recommendations • Pure image • Shielding in case of mistakes • Great references
Origin of personality styles Old Research WRONG! + 80% genetics 20% environment
Origin of personality styles New Research + 2% environment 98% genetics
Origin of personality styles • Personality style is mostly genetically determined • Parental type is a huge indicator • 98% of the population fits into one of four personality styles or combinations • Most personality style tests are based on four types- Why? • Myers-Briggs, DiSC, True Colors, Barnyard Animals, etc. • The other 2% are…?
Personality Style Assessment • Rate each word on a scale of 0-10 • 0 being the least like you • 10 being the most like you Move Quickly! • Your first impression is best
Personality Style Assessment • Add up your totals for each quadrant Upper left RELATER Upper right SOCIALIZER Lower left THINKER Lower right DIRECTOR
What do your scores mean? • 95 or more is considered high for a quadrant • 45 or less is considered low for a quadrant • 70 to 85 is considered average • You will get along best with people in your highest scoring category • You will experience conflict/irritation with people in your lowest scoring category
The 4 personality style names • Relater • Socializer • Thinker • Director
Personality Style Grid- Conflict Conflict Conflict
Personality Style Grid- Harmony Harmony Harmony
Relater traits • Dependable and trustworthy • Mean what they say • Able to keep secrets • Excellent time managers • Time obsessed • Need agendas, structured work schedule
Relater traits • Organized in their own way • Pilers and nesters • Don’t like clear work spaces • Keep and save everything • Hoarder tendencies • Bothered by others who throw things away
Relater traits • Great listeners and body language readers • Empathic – can sense feelings and emotions • Can tell if others are being truthful Emotional, sensitive, and sentimental
Relater traits • Team player • Don’t like to fight or argue • Very uncomfortable around conflict • Slow to ignite and then…explode! • Humanitarians and environmentalists • Slow decision-makers • Don’t like decision pressure • Need time to “process” information
Relater traits • Low risk-taker • Dislike anything unsafe or unproven • Don’t enjoy violent/action entertainment • Inspired by seeing others overcome challenges
Socializer traits • Like being in crowds of people • Spectator sports • Outdoor festivals • Excellent speakers • Great storytellers and comedians • Very persuasive • Natural sales people
Socializer traits • Spontaneous and impulsive • Don’t like planning and scheduling • Prefer no agenda – spur of the moment • Extremely positive people • Almost always in a good mood • High energy, excited • Don’t need much sleep
Socializer traits • Love having FUN! • High risk takers • Thrill seekers • Love the adrenaline rush
Socializer traits • Hate rules, regulations, laws, and paperwork • Natural motivators for others
Thinker traits Like to figure out how things work • Methods, techniques, processes, how-to • Self-contained introverts • Like working alone • Don’t enjoy teams
Thinker traits • Enjoy numbers, math, statistics, graphs, tables • Prefer fields like accounting, finance, IT, engineering • Like rules, regulations, and laws • Don’t like talking • Would rather e-mail or send a text
Thinker traits • Love computers, electronics, and new technology • Interested in space exploration
Thinker traits • Slow decision-makers • Analysis-paralysis • Never enough data • Dislike physical contact • Need large personal space • Limited handshaking • Low risk takers • Tend to be experts in their field of work
Director traits • Great problem solvers • Visionary thinkers and strategic planners • Push themselves extremely hard • Physical and mental endurance • Can be workaholics
Director traits Goal oriented • Driven by end results • Focused on bottom line • Demanding of themselves and everyone around them
Director traits • Low on the emotional scale • Competitive • Want to win at everything • Don’t like defeat • May hold grudges or seek revenge • Sore losers
Director traits • Function well in chaos • Good at handling emergency situations • Level-headed in a crisis • Like competitive sports • Marathons, tennis • Want to beat the clock • Push body to the limit
Golden Rule vs. Platinum Rule of communication • The Golden Rule: • Treat others as youwould like to be treated • The Platinum Rule of Communication: • Treat others as they would like to be treated, then YOU become respected and likeable! • Common Example: Spanish vs. English
Where things can go wrong! Scientists vs. Executives Thinkers vs. Directors
The Platinum Rule of Communication • Communicate with people based on their personality style, NOT yours! • Why?…because it builds a bridge and generates “likeability”, Smooth Operator concept • Principle: It is easier to work with people that like you!
Managing the 4 styles Quick Guide matrix R S T D • Delegation • Coaching • Motivating • Feedback • Discipline
Working together on a team • Identifying the personality style and talents of another person on the team can help you determine where they fit on the team. Who does what and why. • Get to know the other person and relate to them on their level and style
Working together on a team who works with who? • Relaters and Thinkers: work well • Socializers and Directors: work well • Relaters and Directors: do NOT (opposites) • Socializers and Thinkers: do NOT (opposites) • Why? Basic trait similarities and differences
Casual conversation guide Relaters Socializers Thinkers Directors
A note on the quick guide • Post it on the wall
Networking/Bonding Strategies • Relaters • Ask about family and personal life • Be concerned about emotions/feelings • Focus on what is good for everyone involved/team • Talk one-on-one • Socializers • Laugh at jokes/let them talk • Be able to goof off • Lighten up!
Networking/Bonding Strategies • Thinkers • Praise their expertise, methods, accuracy • Respect what they have to say • Ask questions, use text and e-mail • Directors • Pay attention to their goals, help them achieve! • Explain just enough detail, be brief! • Stay work focused • Don’t be emotional or sappy around them