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Pursuing Excellence with Decency: A Servant Leadership Approach

Embrace a culture of excellence and decency rooted in servant leadership, committing to worthy causes with space for initiative. Prioritize respect, integrity, and humane service for clients and family, fostering an environment of encouragement and adventure. Hire resilient, passionate individuals and encourage experimentation and growth. Maintain a fast-paced, revenue-driven approach while emphasizing joy, accountability, and the value of top-line growth. Never compromise on product quality and aim for exceptional service akin to Cirque du Soleil. Simplify infrastructure and adopt a minimalist, imaginative mindset for sustained success.

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Pursuing Excellence with Decency: A Servant Leadership Approach

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  1. EXCELLENCE.“the rules.”

  2. Cause(worthy of commitment)Space(room for/encouragement for initiative)Decency(respect, humane)

  3. Cause(worthy of commitment)Space(room for/encouragement for initiative-adventures) Decency(respect, grace, integrity, humane)service (worthy of our clients’ & extended family’s continuing custom)excellence (period)

  4. Cause(worthy of commitment)Space(room for/encouragement for initiative-adventures) Decency(respect, grace, integrity, humane)service (worthy of our clients’ & extended family’s continuing custom)excellence (period) servant leadership

  5. CauseSpaceDecencyserviceexcellenceservant leadership

  6. Hire Great People(Resilient, Passionate)Try a Lot of Stuff(S.A.V./R.F.A.)all “wow” all the timeEnjoy It While It Lasts

  7. Tom’s “Change Rules”Cause. (pissed off.)Try it. (S.A.V.)Fail. Forward. Fast.Quests. Demos. Heroes. Stories. Boonies. (Parallel universe.)<12.Just Say No: Normal.Attitude>Ability.Wow. “Insanely great.”Sell! Sell! Sell!Master politics!

  8. pursue a mission that rocks the world (Pharmaceuticals, Moldy basements)Hire awesome/weird People for 100% of jobs (Resilient, Passionate) (Wegmans) (Women RULE!)give ’em lots of room to experiment, fail, growmake “respect” “decency” “integrity” our watchwordstryaLot of Stuff, fast tempo(S.A.V./Screw Around Vigorously, R.F.A./Ready. Fire. Aim.)Emphasize revenue(Organic growth, Sales/“Top line” rules)have fun/exude joydemand excellence/Makeaccountability instinctive(“Insane” standards for our mates’ and community’s sake)never, never forget the “it” (It’s the PRODUCT, Stupid.) (25!)be “of [‘gaspworthy’] service” (Cirque du Soleil is our standard— “even” in finance.) (My customer is my partner.) (Remember “She”; remember “Me.”) (“Servant”/“Host” Leadership)Have effective/imaginative/minimalist infrastructure(K.I.S.S./Keep It Simple, Stupid) (Systems/No bull: beauty, grace, elegance) re-imagine as “routine” ”enjoy It WhileItLasts

  9. EXCELLE ALWAYS.

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