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EXCELLENCE. “the rules.”. Cause (worthy of commitment) Space (room for/encouragement for initiative) Decency (respect, humane).
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Cause(worthy of commitment)Space(room for/encouragement for initiative)Decency(respect, humane)
Cause(worthy of commitment)Space(room for/encouragement for initiative-adventures) Decency(respect, grace, integrity, humane)service (worthy of our clients’ & extended family’s continuing custom)excellence (period)
Cause(worthy of commitment)Space(room for/encouragement for initiative-adventures) Decency(respect, grace, integrity, humane)service (worthy of our clients’ & extended family’s continuing custom)excellence (period) servant leadership
Hire Great People(Resilient, Passionate)Try a Lot of Stuff(S.A.V./R.F.A.)all “wow” all the timeEnjoy It While It Lasts
Tom’s “Change Rules”Cause. (pissed off.)Try it. (S.A.V.)Fail. Forward. Fast.Quests. Demos. Heroes. Stories. Boonies. (Parallel universe.)<12.Just Say No: Normal.Attitude>Ability.Wow. “Insanely great.”Sell! Sell! Sell!Master politics!
pursue a mission that rocks the world (Pharmaceuticals, Moldy basements)Hire awesome/weird People for 100% of jobs (Resilient, Passionate) (Wegmans) (Women RULE!)give ’em lots of room to experiment, fail, growmake “respect” “decency” “integrity” our watchwordstryaLot of Stuff, fast tempo(S.A.V./Screw Around Vigorously, R.F.A./Ready. Fire. Aim.)Emphasize revenue(Organic growth, Sales/“Top line” rules)have fun/exude joydemand excellence/Makeaccountability instinctive(“Insane” standards for our mates’ and community’s sake)never, never forget the “it” (It’s the PRODUCT, Stupid.) (25!)be “of [‘gaspworthy’] service” (Cirque du Soleil is our standard— “even” in finance.) (My customer is my partner.) (Remember “She”; remember “Me.”) (“Servant”/“Host” Leadership)Have effective/imaginative/minimalist infrastructure(K.I.S.S./Keep It Simple, Stupid) (Systems/No bull: beauty, grace, elegance) re-imagine as “routine” ”enjoy It WhileItLasts