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Issues Facing Food Service. Chapter Seven. Consumerism and Food Service Issues. Junk food Nutritional labeling Truth in dining Sanitation Alcohol abuse. Nutrient Claims vs. Health Claims. Nutrient claims: Statements about specific nutrient of menu items or meals
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Issues Facing Food Service Chapter Seven
Consumerism and Food Service Issues • Junk food • Nutritional labeling • Truth in dining • Sanitation • Alcohol abuse
Nutrient Claims vs. Health Claims • Nutrient claims:Statements about specific nutrient of menu items or meals • Health claims:Statements that tie foods or meals to health status or disease prevention
Hazard Analysis and Critical Control Points (HACCP) • Analyze hazards • Identify critical control points • Establish preventive measures • Establish procedures to monitor the critical control points • Establish corrective action to be taken • Establish procedures to verify system is working properly • Establish effective record keeping to document the HACCP system
Techniques for Managing the Waste Stream • Reduce • Reuse • Recycle • Compost • Incinerate • Landfill
Technology Available for Customer Ordering • Hand-held computer terminals • Stationary touch-screen terminals • Video-equipped, drive-through, order-taking systems • Single-telephone-number systems • Fax machines