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Aligning MHP Section's mission with hospital and department goals to enhance medical care provision. Addressing consultants' rotation plans with hospital expectations for effective management.
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MHP Section October UPDATEPart of October 20 2004 Presentation to Execom IM Dept Nazario Macalintal Jr., MD MHP SECTION Department of Internal Medicine
MUST RECONCILE ITS DIRECTION COLLECTIVELY WITH • HOSPITAL and IM DEPARTMENT’s MISSION AND VISION • PCP EXPECTATIONS • RESIDENTS REQUIRED TRAINING EXPOSURE
MHP Section MISSION Statement To become an effective arm of the MMC in its commitment to provide adequate medical careto the indigent constituents of the community 2
MHP Section Goal 1 To actively participate in the MMC MHP Service by providing adequate medical care within the prescribed working budgetary allocationprovided by the institution, with the view in mind of achieving the vision-mission statements of the institution and the department.
MHP Section Goal 2 To maintain the delivery of quality services and ensure the competent medical residency program via continuous cooperation from all Medical Consultants of all subspecialties
MHP Section Goal 3 To utilize the MHP in helping Consultants comply with the General Requirements of Section 3.5 No. 10, to wit “assist in any Medical Staff-approved teaching activities for medical students, interns, residents, fellows, nurses, Medical Staff members, and others as required by the Department of which they are a member”.
MHP Section Goal 4 To help MMC reduce the cost of healthcare delivery while maintaining an effective, practical management of medical cases
MUST TIE UP PLANS OF ACTIONS COLLECTIVELY WITH • HOSPITAL EXPECTATIONS • IM DEPT REQUIREMENTS • PCP EXPECTATIONS • RESIDENTS REQUIRED TRAINING EXPOSURE • JCI AND ISO REQUIREMENTS - NOT AN ISSUE. • THEY CAN BE DECKED AS LONG AS THEY ARE MEMBERS OF THE MEDICAL STAFF ASSOCIATION / MILA UY SEPT 4 2004
Recall MHP SECTION Goals… • To utilize the MHP service in complying with the General Requirements of Section 3.5 No. 10, to wit “assist in any Medical Staff-approved teaching activities for medical students, interns, residents, fellows, nurses, Medical Staff members, and others as required by the Department of which they are a member”.
Original assumption that is no longer valid • “PREVIOUS DECKING STRATEGY WORKED” • Px GETS REFFERED TO MD NEXT-ON-DECK AND SO ON. • NEXT ON LINE COMPLAINED.. And REFUSED, AND DID THE SAME….
Option 1 - • ROTATE ALL INTERNISTS in the MHP Decking • Problem 1:DO THEY HAVE OPTION TO REFUSE? • HOSPITAL DIRECTIVE ON ALL CONSULTANTS - • General Requirements of Section 3.5 No. 10, ...“assist in any Medical Staff-approved teaching activities for medical students, interns, residents, fellows, nurses,, Medical Staff members, and others as required by the Department of which they are a member”. • Implemented : October 1st, 2004 per ADL Memo Sept 28, 2004
Option 1a • ROTATE ALL INTERNISTS in the MHP DECKING • Problem 2 on Option 2 PCP EXPECTATION? - “How much of teaching staff is PCP Fellow? • Solution: Create TANDEM NON-PCP/PCP for PCPAccreditation Committee viewing purposes only but allow non-FPCP to participate in the care of pxs • Example: DE LA CRUZ (n-PCP) / Litonjua PCP - means dela Cruz renders the care, “together” with ADL • Example: de la Cruz (n-PCP) / LITONJUA PCP - means LItonjua renders the care, “together” with dela Cruz • Benefit 1: BOTH PCP and non-PCP Consultants are able to participate in the MHP service, allowing them to comply with the hospital’s Section 3.5 directive; • Benefit 2: The IM Department is able to comply with the PCP requirements, without the non-PCP being left behind
Option 2 - • DECKING PROBLEM Solution : GET A BACK UP • MAKE THE SECTION BOSS THE BACK UP - • The one on deck will think twice before calling his/her back up. • Should back up be called, the Section Boss just decides whom to refer and ORDERS the transfer of service or referral, not necessarily to the one next on deck. • THE ONE CALLED WILL BE HESISTANT TO REFUSE BEC IT’S HIS/HER SECTION BOSS WHO CALLED
OTHER ISSUES • NEED TO DECK ALL SPECIALTY REFERRALS TO THOSE ON CALL FOR THE SAID SPECIALTY BY PRACTICE • CANNOT DECK ADMISSIONS BY SPEC OF CASES SINCE • ~1/3 OF CASES IS CARDIO. • ~ 1/3 IS PULMONARY • Cannot use On-Call for Private Patients - almost ALL CARDIOLOGISTS! (Why?) • BY PRACTICE, REFERRAL TO SPEC IS BY THE DATE THE NEED FOR REFERRAL IS REQUIRED , NOT ON THE DATE CASE WAS ADMITTED
CRITICAL AREA 2: CONSULTANT DECKING - PLANS OF ACTION • Create Stop-Gap measure for the next quarter DONE • Secured Consultants’ Updated Directory - talked to Mila Uy • Announced the new Decking System before year end • But some not aware of their scheduled decking
CRITICAL AREA 2: CONSULTANT DECKING - PLANS OF ACTION • Summary of Results - if things go as proposed • Total decking / consultant : only 3-5 / YEAR for each of the 180 consultants • MMC General Requirement for consultants to train residents /fellows is ADDRESSED
Oct-Dec 2004 Schedule of Decking for MHP Admissions • Memo released for this last quarter • INITIAL Observations: • Objections from Consultants was NIL • PROJECTION:Only a handful from the WHOLE IM STAFF will refuse being decked for MHP 3-5x a year…
EVERYONE TOGETHER MORE ACHIEVES
ISSUE 4…:Consultants not receiving communication letter on decking
ISSUE 5…: ER Consultants under the Dept of Medicine - for decking??
HSP Issues as of per Ces Landicho NOV 2007 • JCI does not allow tandem decking • Referral only to Active / Assoc Active • Total IM = 183 • Active / Assoc Active = 133 • Excluding MDs 60/?> ,(#34) no decking option • Only 101 willing to be decked • Therefore 365decking days/101MDs = IMs will be decked 3.6x a year ONLY • Non-PCP = 50 • What role can they have ?