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TEEN CLUB. Teen Leaders Training Programme Interpersonal Communication . Adapted from the American Red Cross Leadership in Action Series. “I know that you believe you understand what you think I said, but I am not sure you realize that what you heard is not what I meant.” Anonymous.
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TEEN CLUB Teen Leaders Training ProgrammeInterpersonal Communication Adapted from the American Red Cross Leadership in Action Series
“I know that you believe you understand what you think I said, but I am not sure you realize that what you heard is not what I meant.” Anonymous Communication Isn’t Easy
Sample Forms of Communication Words Body Language Symbols/Pictures Voice Quality Emotions Art Forms Senses
Attributes of Voice • Pitch • Speed • Rhythm • Inflection • Volume • Emotion
A Sample Message “We need everybody’s cooperation so that we can understand how to get the job done. Let’s keep individual conversation down and listen to directions.”
Different Kinds of Body Language • Eyes • Facial Expressions • Gestures • Postures
Caution! • Consider the total picture—what you see, hear and know about the person. • Be mindful of any cultural differences.
The End Any Questions?