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1. February 2012 we help people who do a great job do it better Using the Common Induction Standards 2010 for effective induction for your staff

2. How a good induction and Skills for Life support recruitment and retention “What might motivate different people within your organisation to stay?”

3. What motivates a person to stay in your organisation? value achievements ‘thank you’ awards Clear instructions team pay recognition social events manager

4. How a good induction and Skills for Life support recruitment and retention “Effective and consistent induction is the basis on which to build a workforce that can implement personalised, preventative and protective adult social care.” Capable, Confident, Skilled An Adult Social Care Workforce Development Strategy Skills for Care 2011

5. Benefits of good induction Can you afford not to give your staff an effective induction? Creates: • Confidence • Inspiration • Identity with organisation -understanding of organisational values • Skilled workforce - Sets attitudes to learning and development • Safety – no dangerous and / or expensive mistakes • Retention – staff will stay longer

6. Using CIS in recruitment and retention Induction process • Integrate with own processes • Gather evidence in recruitment process • Application form • Interview • References

7. Common Induction Standards (2010) Implementation • Adult social care in England • CIS need to be undertaken by all staff who are new in post • CQC requirement

8. Induction – what must I do? Care Quality Commission (CQC) has agreed with Skills for Care Complete the Common Induction Standards within 12 weeks Must be relevant to the job Learning process, but an assessment one too Workers not be left to work alone until the CIS are completed and practitioner is ‘safe to leave’ to work alone

9. Common Induction Standards (2010) What about workers who have already done CIS? • Parts in bold need to be repeated for new role / setting /organisation • Recorded evidence such as references, certificates and skills audits

10. CIS (2010) Implementation – delivery / assessment • Range of delivery methods to support • Internal / external mentoring • Taught training sessions • Shadowing • Individual research • Web guidance • E:learning • Support materials • Responsibility of manager to sign off

11. CIS (2010) 8 Standards • Role of health and social care worker • Personal Development • Communicate effectively • Equality and Inclusion • Principles for implementing duty of care • Principles of Safeguarding in Health and Social Care • Person Centred Support • Health and safety in an adult social care setting

12. CIS (2010) • Foundation for future • Mapped to mandatory units for H&SC Diploma • In many areas the knowledge required is the same as that within the diplomas • Evidence of learning is crucial for progression to qualification • Priced publications give clear pathways and mapping information

13. CIS (2010) Standard 1 Role of health and social care worker • in relation to the organisation, other workers and the person or people supported • main responsibilities and the nature of your professional relationship organisation’s values • policies and procedures • value of partnership working with carers • importance of keeping records that are up to date, complete, accurate and legible, • be aware of any agreed procedures for recording, storage and sharing of personal information Units within the Health and Social Care diplomas: • HSC 025 Role of health and social care worker • HSC 028 Handling information

14. CIS (2010) Standard 2 Personal Development • Establishes good practice for future learning and development • Main duties as a care worker • Codes of practice • Literacy, numeracy and communication Units within the Health and Social Care diplomas: • SHC 22 Introduction to personal development • SHC 32 Engage in personal development

15. CIS (2010) Standard 3 Communicate effectively • With people supported, carers, advocates, colleagues, other professionals • What helps and hinders communication • Different forms of communication • Meeting different communication needs and preferences • Confidentiality Units within the Health and Social Care diplomas: • SHC 021 Introduction to communication • SHC 31 Promote communication

16. CIS (2010) Standard 4 Equality and Inclusion • value and importance of equality and inclusion • legislation about equality and diversity • support that can include anyone and that respects their beliefs, culture, values and preferences. • challenge prejudice at work • people you support or other staff members Units within the Health and Social Care diplomas: • SHC 023 Introduction to equality and inclusion • SHC 33 Promote equality and inclusion

17. CIS (2010) Standard 5 Principles for implementing duty of care • what ‘duty of care’ means and how it contributes to safeguarding • how to handle comments or complaints and recognising the value of • recognise adverse events, incidents, errors and ‘near misses’ and any procedures • understand ‘whistle blowing’ Units within the Health and Social Care diplomas: • SHC 024 Introduction to duty of care • SHC 34 Principles for implementing duty of care

18. CIS (2010) Standard 6 Principles of Safeguarding in Health and Social Care • main types of abuse and recognise their signs and symptoms • what helps make a person especially vulnerable to abuse • where to find further information • how you must respond to any suspected abuse • what you can and cannot do and who to ask for support and advice • aware of national and local policies and systems Units within the Health and Social Care diplomas: • HSC 024 Principles of safeguarding and protection

19. CIS (2010) Standard 7 Person Centred Support • individualised service determined by each person, not a ‘one size fits all’ approach • dignity and respect person-centred values • advance care planning • principles of ‘active participation • help people to develop self-care skills • Early and accurate recognition of symptoms of dementia Units within the Health and Social Care diplomas: • HSC 026 Implement person-centred approaches • HSC 036 Promote person-centred approaches

20. CIS (2010) Standard 8 Health and safety in an adult social care setting • Important that you know what you can and cannot do and when and who to ask for help with health and safety. • key legislation, responsibilities, agreed ways of working, risk assessments • moving and assisting • respond to accidents or sudden illness • first aid • infection prevention and control • fire safety • security within the workplace • recognise and manage stress • food safety, recognition of signs of poor nutrition and hydration Units within the Health and Social Care diplomas: • HSC 027 Contribute to health and safety • HSC 037 Promote and implement health and safety

21. CIS refresh - Tools and materials Freely available reference tools on website • Common Induction Standards log book and certificate • Common Induction Standards managers guide • Common Induction Standards with glossary • Common Induction Standards workers guide

22. CIS (2010) - Tools and materials Two priced publications – available for purchase through website • Starting out Workbook tool for learners • Supporting starters Guide for managers signing off CIS

23. CIS (2010) -Tools and materials • Starting out - workbook tool for learners • Assist learners in completion • Sample questions and guidance • Enable recording and gathering of learning • Range of templates to assist learning • Opportunity to store learning records • Demonstrate links to other Skills for Care products

24. CIS (2010)-Tools and materials • Supporting starters - Guide for managers signing off Common Induction Standards • Based on format of ’12 weeks and beyond’ • Provide guidance as how to assess • Provides sample questions and task to adopt with new staff • Suggested answers to guide assessment of appropriate evidence • Mapping to Health and Social Care diplomas • Guidance on how to incorporate in induction process • References and links to other Skills for Care products

25. How to find out more… For more info on: Common Induction Standards (2010) Tools and materials FAQs Evaluation report – Jan 2012 Visit our website www.skillsforcare.org.uk/entry_to_social_care For more info on: Advice on meeting CQC regulations Visit our website www.skillsforcare.org.uk

26. www.skillsforcare.org.uk