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A New Perspective on IT Projects: Lessons Learned from an inter-agency detail

Gain insights from a 6-month detail with the GSA's Office of Citizen Services and Innovative Technologies on project FedSpace. Explore perspectives on IT, cultural differences, and career development lessons from a new agency perspective.

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A New Perspective on IT Projects: Lessons Learned from an inter-agency detail

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  1. A New Perspective on IT Projects: Lessons Learned from an inter-agency detail Emma Antunes August 16, 2010

  2. Why a Detail?

  3. Specifics of My Detail • Length: 6 months • Hosting Agency:General Services Administration, Office of Citizen Services and Innovative Technologies • Project: FedSpace • How I got it…

  4. What I learned • Perspectives on IT • Cultural differences • Career development lessons • Different doesn’t mean wrong

  5. Perspectives on IT • What’s hard in one agency is solved in another • Seat Management • Leave slips & meeting room management • Different approaches to centralized services • Products vs. process • Templates, policies, coordination • Examples: C&A, web policy • Approach to technical expertise • Technical policy expertise vs. Development/Implementation

  6. Cultural Differences • Visibility of failure • Washington Post vs. Congress • Hierarchical / Egalitarian • Inward / Outward focus

  7. Career Development Lessons • Experience was like “Fed Finishing School” • Had to grow up in many ways • Pace • Decision making • Skill set • Management experience • Teams, managing contractors • Trying to do the work & manage the work: pick one

  8. Detail Opportunities • How do you find out about them? • Talk to your CIO, OHCM, colleagues • Formal Programs • Presidential Management Fellows • SES Development Program • Informal – Network! • Industry associations (ACT-IAC, AFFIRM) • NASA Partners (NSF, NOAA) • HQ rotations

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