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Adaptive Course of Action ACTD. Reengineering the Process. Reengineering = the fundamental rethinking and radical redesign of business process to achieve dramatic improvements in critical, contemporary measures of performance such as quality, service, and speed. CINC’s Objective.
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Reengineering the Process Reengineering = the fundamental rethinking and radical redesign of business process to achieve dramatic improvements in critical, contemporary measures of performance such as quality, service, and speed.
CINC’s Objective • Develop and demonstrate a Joint, TightlyIntegrated, Crisis Action Planning and Execution System • Roots based on requirement for an integrated Crisis Action PlanningandExecution process • Reduced requirements for deliberate planning if not eliminated • Significantly improve information management and dissemination across the planning spectrum • Reduce the numbers of formal messages required to support crisis planning • Take advantage of concurrent planning.
Essential Rules • All communication must be digital. • Study data online to gain and share insights easily. • Shift military planners and decision-makers into high-level thinking. • Use digital tools to create virtual teams. • Convert every paper process to a digital process. • Use digital tools to eliminate single-task jobs. • Create a digital feedback loop. • Take a look at process and simplify it wherever possible.
Essential Rules (cont’d) • Keep an eye on the grand picture. • Too many hand-offs create too many likely points of failure. • Creating a new process is a major project. • Use digital systems to route problems immediately. • Use digital communication to redefine the boundaries. • Transform every process into just in time delivery. • Use digital delivery to eliminate the middleman. • Use digital tools to help people solve problems for themselves.
Mission ACOA serves the Joint Operations Planning and Execution Community by adding value with a commitment to continuous improvement, innovation, and mutual satisfaction.
ACOA Intent USCINCPAC and AITS-JPOdevelop and demonstrate advanced technology enabling geographically dispersed planning and executing forces to rapidly generate, assess and adapt coursesof action for military operations.
Principles • Continuous Improvement and Innovation are central to our pursuit of excellence. • Crisis Action Organization Focus aligns our organization, resources, and strategies to exceed total partner satisfaction. • Partner involvement is essential to create an environment in which each partner is willing and able to contribute his or her efforts, knowledge, and ideas to achieve our mission and strategy. • Partnerships are a foundation of our strategy as we continuously seek new ways to value, develop, maintain, and enhance mutually beneficial relationships.
Values Quality. User focus. Subject matter leadership. Pursuit of excellence. Integrity. Timeliness. Resource management. Safety. Innovation. Bureaucratic avoidance. Entrepreneurialism. User/Developer Teamwork.
Change No one likes change, except, perhaps, a wet baby. Change isn’t linear anymore. It’s a time bomb, accelerating exponentially.
Top 5 Characteristics • Concurrent, Distributed, Collaborative Tool suite • Tightly integrated applications and accurate databases geared towards support of crisis action • True common operational picture • Single C2I system • Works in Coalition Operations
CONOPS SOURCES OF INSPIRATION JOPES UAG GCCS ECAWG (CAPE) DPI TPFDD IN AN HOUR JOPES “TO BE” TARGET DART JPET JFACC ALP JL ACTD EVOLVING IDEAS TO CHANGE DOCTRINE CONOPS for JOINT VISION 2010 LESSONS LEARNED WITH NEW TECHNOLOGIES
NCA/JCS CINC CJTF JTF Strawman CAP&E I II III EXECUTION PLANNING EXECUTION SITUATION AWARENESS CJCS EXECUTE ORDER CJCS ALERT ORDER CINC’S ASSESSMENT EXECUTE OBSERVE REPLAN EXECUTE CINC’S OPORD OR CAMPAIGN PLAN • Abbreviated, uncluttered process • Gain planning initiative early, adapt later • Automated and standardized info sharing • Distributed, collaborative planning
NCA CINC PLANNING CJTF LEVEL PLANNING COMPONENT LEVEL PLANNING UNIT LEVEL PLANNING PLANNING & EXECUTION STRATEGIC WORDS DOCUMENTS DECISIONS THEATER OPERATIONAL CAMPAIGN OBJECT TACTICAL UNIT MAP/ GRAPHICAL
Campaign Object GSORTS SUSTAINMENT GCCS DEPLOYMENT SOF CONOPS ATO COALITION RSOI
EMPLOYMENT INTELLIGENCE SUSTAINMENT DEPLOYMENT ACOA Environment POWERPOINT CJTF PACOM MERLYN WORD EXCEL GFPT TMS ECOP SOCCOM CENTCOM M&S TURBO PLNR ACTIVE WORKFLOW JADE AGENTS JOINT STAFF FORCE MNGR JFACC EUCOM FACILITATE ODYSSEY TRANSCOM ACOM
ACOA OPERATIONAL ENVIRONMENT PHASE I: REPLACE TARGET / CREATE CAMPAIGN OBJECT DATA BASE. INTELLIGENT PROCESS MGMT VIRTUAL PLANNING BOOK VIRTUAL ORDER BOOK VIRTUAL SITUATION BOOK WEB PLANNER POWERPOINT WORD GFPT LEIF ODYSSEY MASH FACILITATE
INTELLIGENT PROCESS MGMT ANALYSTS • BROWSERS • BRIEFER • TOOLS CIP Plan monitoring Adaptive Process Process Modeling VIRTUAL SITUATION BOOK WEB PLANNER Plan functions Mission, Tasks Force selection Deployment Plan LEIF FMT GFPT JADE Admin Support Visualization WORD POWERPOINT EXCEL PROJECT UNIT RAS TCAIMS VIRTUAL PLANNING BOOK VIRTUAL ORDER BOOK GSORTS DEPLOYMENT DATA ODYSSEY • MASH • FACILITATE • NETSCAPE • LOGBOOK PHASE II: REPLACE JOPES TOOLS IN GCCS ACOA OPERATIONAL ENVIRONMENT
CIP WEB PLANNER FMT GFPT JADE GSORTS DEPLOYMENT DATA PHASE III: PROVIDE A JOINT VISION 2010 VERSION JOINT OPERATIONS PLANNING AND EXECUTION SYSTEM ACOA OPERATIONAL ENVIRONMENT LOGISTICS APPS • JL ACTD • JTL ACTD INTELLIGENT PROCESS MGMT ANALYSTS • BROWSERS • BRIEFER • TOOLS Plan monitoring Adaptive Process Process Modeling M & S VISUALIZATION • APPEX VIRTUAL SITUATION BOOK Plan functions Mission, Tasks Force selection Deployment Plan LEIF PLAN MONITORS ELECTRONIC WATCHBOARD Admin Support Visualization UNIT WORD POWERPOINT EXCEL PROJECT RAS TCAIMS VIRTUAL PLANNING BOOK VIRTUAL ORDER BOOK ODYSSEY • MASH • FACILITATE • NETSCAPE • LOGBOOK
Putting it All Together PACOM DLA • MISSION • TASKS • CONOPS • INTENT • FORCES • EXECUTE • MONITOR • ADAPT TRANSCOM • SUSTAINMENT • FORCE LIST • DELIVERY RQMTS • FEASIBILITY • SCHEDULE • FORCE LIST • SCHEDULE • CONOPS • FORCE RQMTS • CONOPS • INTENT • FORCE RQMTS • CONOPS • TARGETS • FORCES • ATO • MISSION • TASKS • FORCES • CHOP FORCES • DEPLOY FORCES • CONOPS • RQMTS STRATCOM ACOM CJTF
Scenario • Increased tensions on Neolesian Island of DRAPO between • Government Military Forces • Rebel Insurgents • Red Cross Workers caught in crossfire and take refuge in abandoned church • Inter-agency Working Group monitors situation • CINCPAC directs OPT to consider military options
ACOA WILL SIGNIFICANTLY IMPROVE PLANNING AND EXECUTION IMPROVED RESPONSE: Distributed, collaborative, Parallel Planning I II III SITUATION AWARENESS EXECUTION PLANNING EXECUTION NCA/CJCS CINC CINC’s SVC COMP CJTF CJTF’s COMP NGOs, PVOs, ALLIES
Remote Notification and Collaborative Environment • J30 OPT uses Odyssey to virtually assemble OPT for Drapo Crisis • Room Environment • Paging • Voice/Text/Whiteboard Collaboration • Document Sharing
Virtual Situation Update • J30 OPT reviews Current Situation using the ACOA Situation Book • Dynamic Information Viewer • Embedded Drill Down • Graphic Representation
Desktop VTC in Collaborative Environment • OPT alerts CJTF of selection through MASH desktop VTC and Odyssey Collaborative Environment • Desktop: Sun or Windows • Bandwidth Aware
Virtual Plan Representation • PACOM OPT briefs JTF OPT Using Virtual Planner’s Book • Dynamic Information Viewer • Embedded Drill Down • Graphic Representation
Distributed Presentations • JTF uses ACOA Toolset to present Course of Action to CinC • Current Plan Status using IPM • Web Planner generated PowerPoint Presentation • Virtual Environment
A simple plan, carefully concealed, repeatedly and realistically rehearsed, and executed with surprise, speed, and purpose. EXECUTION SURPRISE SPEED PURPOSE FRICTIONS OF WAR MORAL FACTORS REPETITION SECURITY PREPARATION SIMPLICITY PLANNING CRISIS OPERATIONS MODEL
ACOA Model for Collaborative Computing High • Sharing • Discussion forums • Group authoring • Conferencing • Video • Computer • Electronic white boards Degree of Collaboration • Coordination Technologies • Workflow • Calendar/scheduling • Document management • Distribution • eM@il • Shared folders • Fax Low Low Transformation High
ACOA Information Technology Model Wisdom Aspirations Co-Creation Visioning Sharing Knowledge Conferencing Personal Productivity Applications Coordination Information Distribution Services Network Data
Ubiquitous Structure • Odyssey • MASH • IPM • Netscape • Office (Word, Powerpoint, Excel, Project) • COAST
Phase I: Situation Awareness Publishing Tools Open Source IDM TOOLS VSB Publishing Tools Intel Classified GENOA TOOLS CIP WEB BROWSER Publishing Tools Databases Search & Analysis Product
FMT WEB PLANNER JADE Phase II: Execution Planning ALERT ORDER TCAIMS II DEPLOY EQUIP LIST Units Readiness Assessment System M&S GSORTS GFPT Execution Plan (CONOPS) UNIT LOCATION DATABASE LEIF COP Campaign Object DATA VISUALIZATION OPORDER PHASE I Situation Awareness CIP VSB VPB/VOB DATA Sources Databases Mission Analysis Products
FMT WEB PLANNER JADE Phase III: Execution EXECUTION ORDERS DEPLOY EQUIP LIST UNITS COP DATABASE COP GFPT Monitor Execution Plan (CONOPS) GSORTS Adjust Plan DATA VISUALIZATION Campaign Object Appropriate Orders TAG VSB CIP VPB/VOB DATA Sources Databases Information Decision Action Products
Joint Integrated Planning and Execution Virtual Meeting Space Joint Planning Domain Other DOD Other Federal Agencies Agencies DOS Joint Staff Strategic NCA JCS NMCC USA USN USAF USMC JICPAC Supporting CINCs Coalition Staff Theater PACFLT USCINCPAC USARPAC SOCPAC PACAF MARFORPAC Operational, Functional Area Rqmts: Log, Targeting, etc. CJTF Staff Coalition JFACC MARFOR CJTF JSOTF NAVFOR ARFOR AFFOR JPOTF Tactical, Functional Area Rqmts: Log, Targeting, etc. Staffs Coalition Tactical SOF USA USN USAF USMC
The Challenge Statement:The technology explosion has NOT delivered the promised C2 decision making explosion!! • Pick your favorite technology: • Processor MIPS • Bandwidth • Parallel processing • Storage media • …whatever...
The need triggered today’s programs • “What the warrior needs: a fused, real time, true representation of the Warrior’s Battle Space--an ability to order, respond, and coordinate horizontally and vertically to the degree necessary to prosecute his mission...” • C4I for the Warrior • 12 June 1992
A C2 DSS must provide a shared vision of the battlespace to the warriors Success is defined by making commanders, staffs, and decision aids more effective decision makers DECISION SPACE A new way to look at things...
Information Creation Data Transformation Presentation Organization Navigation User Driven vs. Data Driven • The ‘chasm’: where you start often determines where you finish...don’t be fooled by layers painted onto the data! • Building the bridge is hard it requires a new approach! DECISION SUPPORT SYSTEM: DATA SOURCES INFORMATION NEEDS
Critical Characteristics of the problem • Selected key characteristics: • High Value/Mission Critical decisions • High Data Rate • Overconstrained problem • Evolving/”Rolling Horizon” • Imperfect view of the world • Every characteristic is also one that challenges human decision making...
Reactive Replanning Forecasting Planning “Friction” of War Notional Oplans Orders cut to Units Execute! The full C2 spectrum:Integrating Planning and Execution “The Sliding Scale of Commitment” Degree of Commitment Time/Perspective
Focus on Decision Makers’ needs…not technology • Decision Support for collaboration: More than just a remoted physical meeting!! • Dealing with Data Overload:More than just reducing the numbers
Future Key Technology directions • Metrics for *delivered* Decision Effectiveness and Throughput • Dramatically improved Decision Centered System Design methodologies • Basic research in technologies that support shared understanding (collaboration) • Intuitive presentations of complex, multivariable, abstract command decision making (time, options, mission, intent, …)
In Summary • It will take *more* than IT initiatives alone to deliver the goods on advanced C2 DSS • A future focus on exploiting technologies in a decision supporting environment is essential