Evaluating Teamwork

1. BTEC LEVEL 1 & 2 FIRST AWARD in MUSIC UNIT 2: Managing a Music Product Evaluating Teamwork NAME HERE NAME RE

2. Researching & Investigating Teamwork • The characteristics of effective and ineffective teams • The motivations and roles of team members • The stages of team development • The expectations placed on work teams and obstacles that stand in there way - SWOT ANALYSIS • To identify and practise the skills that enable members of a team to work together successfully

3. Why TEAM work? Together Everyone Achieves More Innovation is simply group intelligence having fun Tom Peters Never doubt that a small group of thoughtful, committed people can change the world: indeed it is the only thing that ever has. Margaret Mead TASK Can you find some more inspirational quotes about TEAM-WORK?

4. Teamwork TASK • How would you define teamwork? • What do we think are the 3 most important qualities of a successful team?

5. Group Work v Teamwork TASK • Is there a difference between working as a group and working as a team?

6. Motivation Matters • Think about your own work teams – how did you choose your team? • Do some members of your team work harder, and/or contribute more to managing your music product than others? • Is there conflict or could there be conflict in your team because of some people working harder and/or contributing more than others? • How can this be dealt with? Have you had to deal with this already?

7. An Effective Team TASK • What makes an effective team? • Is your team effective and if so how?

8. Stages of Team Development • Forming • Storming • Norming • Performing  How long a stage lasts depends on how long the group is together and the nature of the task. “Teams are dynamic, not a fixed entity.” TASK What do you think this quote means?

9. Stage 1 - Forming a Team People feel uncomfortable when they first join a team or group. TASK • Did this happen in your team? • How did you move on from this and help people unite and work together?

10. Stage 2 - Storming    This stage needs to be acknowledged and dealt with as part of normal team behaviour: • Be aware that conflict may emerge between people and over leadership. • There may be tension in the team because of some disagreement/ dislike between members. • Members may be reluctant to continue and so fail to join in fully after a disagreement (fight or flight) TASK • How has you team worked effectively and/or ineffectively during this stage?

11. Stage 3 - Norming • A sense of team identity develops along with trust. • Team members begin to share ideas and objectives. • Members of the team agree on what is to be achieved and commitment to the project develops. TASK • How has you team worked effectively and/or ineffectively during this stage?

12. Stage 4 - Performing Energy is now directed towards the task • It needs to be channeled and coordinated well • Vigilance re team processes is important • Give credit where it is due • Remember the introduction of any new members returns the team to the “forming” stage • Some teams have a used-by date TASK • How has you team worked effectively and/or ineffectively during this stage?

13. Building a Team TASK How did you help your team? Tick the statements in the table below to show what you think you did to help

14. Roles of Team Members • Clarity at the start regarding roles and goals helps avoid arguments • Specific roles allow people to get credit for their achievements • Clear responsibility and timelines for tasks avoids undue last minute pressure • Roles need to be shared where possible to avoid boredom TASK Did people have specific roles in your team? If so, what were they? And did this approach help your team to achieve their goals?

15. Basic Team Skills TASK The features listed below are fundamental to good teamwork: Give a reason why for each skill. trust: coaching: sharing information: flexibility: good manners:

16. Communication Behaviours •       Assertiveness    •       Listening Responsively    •       Speaking Confidently    •       Contributing to Decisions        

17. Communication Choices TASK In the table below are some ways in which people communicate with each other. Give the definition for each Which one are you?

18. Assertiveness • Communicates clearly and honestly        • Expects that s/he has as much right as anyone else in the team to be heard       • Can say ‘no’ • Respects and listens to others         • Admits to mistakes without feeling s/he has lost face      • Knows s/he deserves respect • Gives the same rights to others as s/he claims for her/ himself TASK  How assertive are you?     

19. Listening Responsively Listening is part of assertive behaviour: ·     • Aggressive: always talks          • Assertive: listens and talks appropriately           • Passive: always listens  TASK • How can you use questions to check that you have understood?

20. Speaking Confidently • Team members contribute with honesty and integrity even though they disagree.         • Be assertive - but consider what you say may be crucial or may be wrong. • ‘Play the ball but not the person’ - disagree with an idea not the person who thought of it. • Acknowledge other people’s ideas and contributions and build on them. • Speak with enthusiasm not emotion.  TASK Give an example of how you have spoken with confidence in your team

21. Team Leaders TASK • Who do you think displayed good leadership skills in your team? • What do you think made them (or you) a good leader? • What is good leadership? • Do team leaders have to be great people? • Do you have to be good friends with your team leader? Give reasons for your answer. • What is bad leadership?

22. Maintaining your team • Coming together is a beginning • Working together is progress • Staying together is a triumph TASK How can you support, build or reinforce your team for future projects?