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Interview with Shawn Derrick by Jessica Davies. Interpersonal Communication in the Medical Field. Shawn Derrick. Echo Vascular Coordinator 30 years of experience Speaks to more than 50 people a day Enjoys face to face communication. Metacommunication.
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Interview with Shawn Derrick by Jessica Davies Interpersonal Communication in the Medical Field
Shawn Derrick • Echo Vascular Coordinator • 30 years of experience • Speaks to more than 50 people a day • Enjoys face to face communication
Metacommunication • Prefix meta means ‘about’ combined with the root word communication • Used everyday for clarification • Hospital provides some training
Active Listening • More than just using your ears • Learn to really focus on conversation • Shut out all distractions
Active Listening continued… • Ways to shut out distractions are:>Closing doors>Stop what you are doing>Look at who you are speaking to
Language Barriers • Makes it hard to communicate • Hospitals provide translators • Demonstrations of what you are about to do can help • “nonverbal behaviors account for 65% to 93% of the total meaning of communication”(Woods pg122)
Conclusion • Communication is important • Advice: keep open mind and remember that everyone has a different perception • What someone perceives is their reality