iLearnNYC Platform 101

1. iLearnNYC Platform 101

2. Session Objectives • Provide an understanding of overall platform components, how they fit together and associated timelines • Explain the role of the Administrative Console and what it means to schools in terms of enrollments and access • Describe how users get access to the system and how students set up accounts • Clarify iLearnNYC technical and program support

3. Platform Overview and Access

4. The iLearnNYC Platform Key Components • LMS “Learning Management System” • Access to content and course work • Assessment and assignment management • Collaboration, grading and “calendaring” tools • LOR “Learning Object Repository” • Content creation and management tools • Analytics • Robust reporting on student usage and performance • E-portfolios • Students publish and reflect on learning artifacts • Value-Add Tools (Turnitin, Elluminate, and more) • Integrated Content • A large library of integrated content and resources from leading publishers • Imported home grown content • Administrative Console • Supports license management and enrollments

5. iLearnNYC and Google Education Suite • Many ways to leverage Google with iLearnNYC • Google docs can be linked as assignment submissions • Resources can be embedded into course pages or added as links • Google emails can be added as to iLearnNYC platform for students and educators • iLearnNYC is developing an iLearnNYC – Google User Guide to be distributed around August 15, 2011 • iLearnNYC is exploring a partnership between Desire2Learn and Google to provide deeper integration

6. Accessing the Platform www.ilearnnyc.net iLearnNYC Platform

7. User Accounts • Educators (including Principals and Assistant Principals) • Leverage their existing DOE Login and Password • Principals and Assistant Principals will be automatically added as auditors to all courses • Students • Create and manage their user accounts through www.iLearnNYC.net • Parents & Guests • Plans being finalized; target launch date Spring 2012

8. Getting Student Accounts www.ilearnnyc.net

9. Student Account Tool • Enables students to get a DOE username and set a password • Users must know their OSIS # and Birthday • User name is automatically generated as first name, last initial and, if necessary, a numeral (e.g. dennisw2) • Students can use the same tool to reset passwords and get user names

10. The Administrative Console and Timeline Considerations

11. The Admin Console • The gateway into the iLearnNYC platform and all associated content • D2L Platform • Course Providers • Resource Providers • Blank Courses • Homegrown Content • Enables school programmers to • Setup online courses • Add students and teachers • Select content • View license allocations • Perform ongoing management of • courses • Information is pulled from DOE student information systems, including • STARS roster data

12. Principals and Admin Staff log in to iLearnNYCAdmin Console Select content, teachers and students for each Online Course in Admin Console School Staff make iLearnNYC curriculum and enrollment decisions at school Information sent to Desire2Learn (D2L) iLearnNYC Enrollment Process 2011-2012 D2L receives information on your courses and users Go through D2L for Compass, K12, Apex and other vendors using single sign on Course set up takes no more than 24 hours (depends on vendor) Login using DOE User IDs Teachers, students and school leaders access courses via iLearnNYC Platform Users login at iLearnNYC Landing Page www.ilearnnyc.net D2L sets up a “class” on system for every course you set up

13. Platform Access Timeline July August • Aug 1-15 • Schools can request manual course setup for teacher access; details to be provided on process • Aug 15 • Programs chairs can begin setting up online courses and give teachers access • Educators can begin accessing and making course modifications • Aug 30 • Programs chairs can begin finalizing student enrollments • Ability to setup across school enrollments • July 5 • Phase 1 Platform Launched • Training Begins • Help Desk Online • All users who attend training continue to have access to training courses and platform • July 19 • Admin Console Training • Principal Sessions • Schools begin finalizing curriculum decisions • All users who attend training continue to have access to training courses and platform

14. Technical and Program Support

15. Two Points of Contact • Note: An iLearnNYC Implementation Manager will be assigned to your school before the beginning of School Year 2011-2012.

16. The iLearnNYC Help Desk • Who can contact the iLearnNYC Help Desk? • School Technicians, Educators, Parents, Guardians and Students 18+ • When can I contact the iLearnNYC Help Desk? • 24/7/365 • How do I contact the iLearnNYC Help Desk? • Phone: 718-935-3075 • Web Form: Login to iLearnNYC and submit an incident via the “Technical Support Widget.”

17. The Technical Support Widget

18. iZone and School-Based Technicians • iZone Technicians • Currently 8 techs (hiring 5 more) to support all iZoneschools’ hardware and technology infrastructure issues. • Will assist school-based technicians with the resolution of technical issues • How do I reach an iZone tech for support? • iZone techs are dispatched to your school when you submit a Help Desk ticket for a hardware or technical infrastructure issue. • School based technicians • School-based technical support is essential to the current and future success of the program • Alternative under budget constraints – CUNY Tech program. Please contact Ronald Bryant, rbryant2@school.nyc.gov, if interested.