A New CBSA Movement of People Vision for 2017

1. A New CBSA Movement of People Vision for 2017 Transportation Border Working Group Plenary Meeting May 2007

2. People Processing Initiatives Movement of People Vision: A Snapshot • This presentation will address two Key drivers for change include: • Dual mandate to provide integrated border services that support national security priorities and facilitate the free flow of persons and goods • Pressure for harmonization of processes, data requirements and standards • Internal and external environments that are constantly evolving • A forward-thinking consultation and planning exercise, involving: • internal staff • external clients • partners, stakeholders and international counterparts • Goal is to paint the picture of our collective operating environment 10 years from now • ……….Our blueprint for the future

3. Background • Customs Action Plan (CAP) 2000-2004 laid out a strategy to: • Promote voluntary compliance • Use risk-based processing supported by technology • Streamline processes for low risk • Intensify processes for higher and unknown risk • CAP involved extensive client consultation and was extremely well-received when introduced • Approx. halfway through implementation of CAP, 9/11 redirected our efforts and investments primarily on security initiatives at the border • Creation of the Canada Border Services Agency in December 2003

4. Background • Since then, developed a series of successful however, individual initiatives to respond to the new environment • Need to adapt to this new environment and develop an overall strategy that encompasses all aspects of the people programs within a broader vision and one that will address future needs of CBSA and its clients

5. External Environmental Issues • Advance Passenger Information/E Passports • Harmonized electronic reporting and risk assessment processes are identified in the Security and Prosperity Partnership initiative as necessary to protect the security, safety and economic prosperity of Canadians • Harmonized Trusted Traveller Programs • Increasingly, countries are turning to trusted traveller programs as an effective means of facilitating pre-approved travellers across the border. Officials from Canada, the U.S. and Mexico have agreed to set up a single, integrated North American Trusted Traveller Program by 2008 • Security domination of agenda • Stakeholders are feeling the financial burden of costs associated with meeting security related requirements and are looking for new ways to deliver services more efficiently, including alternate service delivery models, in order to stay competitive in the global economy

6. External Environmental Issues (continued) • WHTI • The Western Hemisphere Travel Initiative requires Canadians to carry a valid passport or other secure document when travelling to the US • Other • Security and Prosperity Partnership (SPP) • Shared Border Accord (SBA) and the Smart Border Declaration (SBD) • Canada’s Blue Sky Policy • Pacific Gateway Strategy • Ports of Entry (POE) vision • Perimeter Security Strategy • These issues all impact on process efficiencies, costs and competitiveness

7. Internal Environmental Issues • Competing priorities • CBSA continues to define its new role as part of the security portfolio (e.g. arming) while at the same time is responsible for delivering on its facilitation mandate (movement of legitimate people and goods, and trade programs) • Need for more accurate information for security risking/targeting increases importance of advance passenger data • A more complex compliance continuum • Health, safety & security concerns driving a more comprehensive compliance mandate that, in order to respond to, requires more resources and strengthened integration

8. Overview of Traveller Processing ADMISSION traveller meets all statutory requirements and is admitted to Canada PRIMARY EXAMINATION • Border Services Officer conducts initial evaluation of travellers, determines admissibility status • NEXUS and CANPASS kiosks also perform thisfunction. PRIOR TO ARRIVAL OF TRAVELLER AT THE BORDER • Migration Integrity Officer's (MIO) • API/PNR • Trusted Traveller Programs: NEXUS, CANPASS, FAST, US Direct NO SECONDARY EXAMINATION • Examination for Agriculture, Immigration, Customs or other legislation • Payment of duties/taxes • Enforcement activity Enforcement Action Required YES YES ENFORCEMENT ACTIVITY • Inadmissibility Report • Allowed to Leave • Removal • Seizure • Forced Payment Arrest and Detention

9. Movement of People Process • The Movement of People process is a complex one • in order to facilitate the flow of legitimate travellers, people must be processed quickly and efficiently • the process also needs to protect the health, safety and security of Canadians by identifying and interdicting individuals who pose a threat

10. Movement of People Process (continued) • Contributing to this complexity is that people arrive in several modes: • Air, highway (car, truck, bus, ferry), marine (cruise ship), and rail; • A variety of modes means a variety of clients and stakeholders and a myriad of needs and expectations. Clients and stakeholders include: • Carriers • Airports • Associations (e.g. Canadian Airport Council, Air Transport Association of Canada (ATAC), Risk Assessment Committee (RAC) • Other Government Departments (OGDs) e.g. Department of Foreign Affairs and International Trade, Transport Canada Canadian Food Inspection Agency, etc.

11. Movement of People Process (continued) • Stakeholders expect fast and efficient service and a level playing field • Service providers want to operate in a seamless, timely environment that will enable them to provide real time service • Growing expectation of single-window interface for OGD requirements at the border

12. Is now the time? • 9/11 served as a catalyst to pull the international community together and collaboration remains to be vital as demonstrated in the: • Shared Border Accord Coordinating Committee • SPP • Sharing of Practices/Information • Trusted Traveller Programs • Harmonized Processes • Internally, key foundation pieces have been started.

13. Building Block I Reviewing the past • Currently undertaking a series of reviews to assess the effectiveness and relevance of current (pre-9/11) programs and policies. • Travellers Program Review • Primary Inspection Line (PIL)/Secondary Study • Regional fact-finding sessions

14. Building Block II Validate the present • Conducted an internal consultation exercise that confirms that CBSA is on the right track, and is in fact, well-positioned in the short to medium terms through initiatives such as: • Advanced Passenger Information/Passenger Name Record • Harmonized Trusted Traveller Programs • Electronic Primary Inspection Line (EPIL)

15. Building Block III Define the future • As a result, it is timely to begin a strategic consultation exercise with clients and stakeholders to serve as the catalyst for change and direct CBSA in prioritizing its future efforts towards: • Modernizing the movement of people program, • Leveraging technology to its fullest capacity, and • Directing future investment decisions

16. Output: Define the future • Create a Movement of People Vision for 2017, i.e.,: • Define how people processes will function • Identify new strategic directions • Determine roles and requirements for the community • Respond to North American and international expectations and requirements • Identify infrastructure implications • Meet funding and other resource challenges

17. Next Steps • Development of a consultation/action plan • Begin extensive consultations with key stakeholders: • Internal: employees at all levels, in all geographic locations • External partners: clients, industry associations and consultative committees • OGDs • International counterparts such as the US Customs and Border Protection

18. Communications • Face-to-face meetings/initial fact finding sessions in all regions • NHQ fact finding sessions • Develop a series of tools to support the consultation process • Initiate external consultation process

19. Timelines 1.Vision/Communication Plan 2. Launch Spring and Summer 2007 1. Internal Fact Finding Sessions 2. Consultation Document 3. Detailed Consultation Plan Fall 2007 1. External Consultation 2. Draft Consultation Report Winter and Spring 2008 1. High level Architecture 2. Final Consultation Report 3. Draft Implementation Spring and Summer 2008

20. Contact Information • For more information please contact: Tom Lockett Project Manager Movement of People Framework Canada Border Services Agency E-mail Tom.Lockett@CBSA.gc.ca Tel 613-837-2192