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Best Practices Manual for Health Policy in South Africa

Enhance South Africa's health policy systems with a manual & info management system. Includes policy development, PIMS overview, and team backgrounds. Develop and manage national health policies efficiently and transparently using standard workflows and a systematic information management system.

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Best Practices Manual for Health Policy in South Africa

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  1. Strengthening South Africa’s Health Policy Systems Through a Best Practices-based Policy Development Manual and Policy Information Management System Jeff Lane & Aaron Katz CHIPS Seminar 6 June 2019

  2. Current Team Members Background/Rationale Overview of Manual for the Development and Management of National Health Sector Policies, Strategies and Guidelines Overview of Policy Information Management System Questions/Discussion Agenda

  3. South Africa NDOH I-TECH-SA Aaron Katz Jeff Lane Erica Orange Christina White Carli Rogosin Current PIMS Team Members I-TECH HQ • Terence Carter • Elise Levendal • Brenda Mashave • Dr. Gail Andrews, DDG • Gaurang Tanna, Policy Co-ordination and Integrated Planning • Zweli Gwiba, ICT • Arnold Phiri, ICT • NDOH Policy Project Steering Committee

  4. Policy development and management is the core business of NDOH, but… • Ad hoc policy development processes undermines quality of policies and lengthens development and adoption timelines • Policies do not follow a consistent format which complicates review, monitoring and implementation • No comprehensive database of NDOH policies • Policies are not reviewed/evaluated when scheduled • NDOH leadership struggle to monitor progress of policy development and management processes within their teams The Problem

  5. Approach

  6. Identified 34 potential best practices for an effective policy management system Policy Process Best Practices

  7. Develop a NDOH Manual for the Development and Management of National Health Policies, Strategies and Guidelines • Requires standardized workflows and frameworks • Common 7 stage workflow • Around 25 steps per workflow The Interventions

  8. Develop and implement a Policy Information Management System (PIMS) • Goal: make policy management more efficient and transparent within NDOH The Interventions

  9. Organized into distinct 7-stage workflows for each policy process • Same basic workflow for policies, guidelines, strategies, SOPs, and circulars • Log-in credentials with permissions for only certain policy/guideline processes • Store versions of documents developed at each stage and record key activities for each stage • Quick access to guidance for each stage (eg, how to conduct a situation analysis) and tools (e.g., sample stakeholder matrix and implementation logic model) • Share drafts with internal NDoH stakeholders electronically for review and commenting PIMS Overview

  10. Track consultations and input from provincial DOH counterparts and civil society • Dashboard for leadership to see how policy/guideline processes are progressing, including evaluations • Maintains a master library of adopted policies • Policies linked with other related policies • Associated website that hosts final policies available to the public, including frontline implementers and provincial DOHs PIMS Overview

  11. Individual User Dashboard

  12. Standardized Workflow

  13. Collaboration Workspace for Each Stage

  14. NDOH Policy Dashboard

  15. Public Policy Portal

  16. Questions & Discussion Thank You!

  17. Please give us feedback by visiting the URL here https://bit.ly/2wEo0iV

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