1 / 32

Managing Your Team’s Personalities

Managing Your Team’s Personalities. Yours, theirs, and how to use it to get the best from your staff. People we like…. = 25%. People we…don’t. = 25%. Relationship Elements. Trust Respect Confidence. These elements help create comfort in the mind of the employee.

lionel
Download Presentation

Managing Your Team’s Personalities

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Managing Your Team’s Personalities Yours, theirs, and how to use it to get the best from your staff

  2. People we like… = 25%

  3. People we…don’t = 25%

  4. Relationship Elements Trust Respect Confidence These elements help create comfort in the mind of the employee. They must feel comfortable with the person and with the information being presented in order to feel comfortable enough to say “Yes.”

  5. Necessary Ingredients: Awareness 2. Flexibility

  6. Relationship Elements • Substance • Style Everything you bring to a relationship is a combination of these two elements.

  7. The Two Dimensions of Style • Assertiveness Ask Tell Perceived willingness to influence the thoughts and actions of others.

  8. The Two Dimensions of Style • Assertiveness Ask Tell Non-aggressive Indirect Quieter Softer Slower paced Faster paced More aggressive Louder Direct More talkative

  9. The Two Dimensions of Style 2. Responsiveness Control Emote Perceived willingness to share feelings and emotions when relating to others.

  10. The Two Dimensions of Style 2. Responsiveness Control Protective Subdued Focused on tasks Less animated Comfortable with data More animated Open Focused on people Outgoing Comfortable with stories and opinions Emote

  11. The Personality Matrix Control Grey Green Ask Tell Blue Red Emote

  12. The Personality Matrix Control Persistent Grey Serious Ask Orderly Picky Exacting Critical Industrious

  13. The Personality Matrix Control Grey • Wants to be right • Slow & cautious decisions • Facts, principles, & logic • Low risk tolerance • Show me • Quiet disposition • Disciplined use of time • Avoids too much involvement Ask Thinking oriented

  14. The Personality Matrix Control Grey Green Ask Tell Blue Red Emote

  15. The Personality Matrix Control Strong-willed Green Independent Tell Decisive Efficient Tough Pushy Practical

  16. The Personality Matrix Control Green • Wants to win • Takes charge • Gets right to the point • Focused on the present • Facts are OK in small doses • Will take limited risks • Wants options • Hates inaction Tell Action oriented

  17. The Personality Matrix Control Grey Green Ask Tell Blue Red Emote

  18. The Personality Matrix Indecisive Supportive Submissive Dependable Ask Respectful Blue Agreeable Emote Willing

  19. The Personality Matrix Relationship oriented • Wants acceptance • Slow to take action • Quick to share feelings • Thrives on 1-to-1 • Believes in win/win • Prefers what is known • “People” people • Avoids conflict or confrontation Ask Blue Emote

  20. The Personality Matrix Control Grey Green Ask Tell Blue Red Emote

  21. The Personality Matrix Ambitious Egotistical Enthusiastic Loose Cannon Tell Friendly Red Dramatic Emote Stimulating

  22. The Personality Matrix Intuition oriented • Wants recognition • Acts quickly & instinctively • Focused on the future • Creative • Outgoing • Opinionated • Impulsive • Hates to be isolated Tell Red Emote

  23. The Personality Matrix Control Grey Green Ask Tell Blue Red Emote

  24. Which Are You? Control Grey Green Ask Tell Blue Red Emote

  25. Grey Incorporated Green Enterprises Your task... Create an image for your company by choosing • A Company Vehicle • A Company Mascot • A Company Song Blue Associates Red International

  26. The Personality Matrix Control Grey Green Ask Tell Blue Red Emote

  27. The Personality Matrix Control Avoidance Autocratic Ask Tell Acquiesce Attack Emote

  28. Potentials for conflict are the diagonals Control Grey Green Ask Tell Blue Red Emote

  29. The Bolton terms for each style: Control Analytical Driver Ask Tell Amiable Expressive Emote

  30. For more information by Robert Bolton and Dorothy Grover Bolton

  31. Necessary Ingredients Awareness Flexibility

  32. Women’s Management Sessions Nashville, TN ∙August 21-22, 2013

More Related