MARKETING STRATEGIES OF COCOCOLA INDIA Presented by Shahnas A Sabitha Z.B

1. MARKETING STRATEGIES OF COCOCOLA INDIA Presented by Shahnas A Sabitha Z.B

3. COCA-COLA • Coca-Cola Company is the world's largest nonalcoholic beverage company. • Within our more than 400 brands are nearly 2,400 beverage products. • Operations in more than 200 countries. • Coca-cola accounts for approximately 1.3 billion servings worldwide of the 50 billion beverage servings consumed every day.

4. HISTORY • Coca cola was invented by john stithpemberton in 1886 in Atlanta, Georgia. • The coca-cola formula and brand was bought in 1889 by Asa Candler who incorporated the coca cola company in 1892. • Within four years, his merchandising flair helped expand consumption of Coca-Cola to every state and territory. • Under Robert W. Woodruff six decades of leadership , The Coca-Cola Company took the business to unrivaled heights of commercial success, making Coca-Cola an institution the world over.

5. MISSION The Coca Cola Company creates value by executing comprehensive business strategy guided by six key beliefs: • Consumer demand drives everything we do. • Brand Coca Cola is the core of our business • We will serve consumers a broad selection of the nonalcoholic ready-to–drink beverages they want to drink through out the day. • We will be the best marketers in the world. • We will think and act locally. • We will lead as a model corporate citizen.

6. VALUES Coca-Cola is guided by shared values that both the employees as individuals and the Company will live by; the values being: • LEADERSHIP: The courage to shape a better future • PASSION: Committed in heart and mind • INTEGRITY: Be real • ACCOUNTABILITY: If it is to be, it’s up to me • COLLABORATION: Leverage collective genius • INNOVATION: Seek, imagine, create, delight • QUALITY: What we do, we do well

7. VISION •  PROFIT: Maximizing return to shareowners while being mindful of overall responsibilities. • PEOPLE: Being a great place to work where people are inspired to be the best they can be. • PORTFOLIO: Bringing to the world a portfolio of beverage brands that anticipate and satisfy peoples’ Desires and needs. • PARTNERS: Nurturing a winning network of partners and building mutual loyalty. • PLANET: Being a responsible global citizen that makes a difference.

8. Coco cola in India • Coca-Cola was the 1st international soft drinks brand to enter India in early 1970’s. • Indian market was dominated by domestic brands, with Limca being the largest selling brand. • Cola was the largest selling flavor with market share of 40%, Lemon drinks 31% and orange drinks only 19%. 

9. Withdrawal from India • Up till 1977, Coca-cola was the leading soft drink brand in India. • But due to norms set by the Foreign Exchange Regulation Act (FERA), Coca-Cola left India and did not return till 1993 after a 16 year absence from the Indian beverage market. • FERA needed Coca-Cola to reveal its secret concentrate formula as well as reduce its equity stake which was not acceptable. 

10. Pure drinks, Delhi launched Campa-Cola, to take advantage of Coke’s exit and by the end of 70’s, was the only Cola drink in the Indian market. • In 1980, Parle, another major Indian player launched ThumsUp, the drink which till date is most popular soft-drink in India. • Pure Drinks strongly objected to ThumsUp being called a “soft” drink as it felt its taste is too strong. • For over a decade, Parle led the Indian soft-drinks market, with its market share reaching a peak of 70% in1990. 

11. Re-entry into the Indian Markets • Coca-Cola got the permission to enter the country with a 100 per cent unit in India. • On September 22, 1993, the company bought out the Parle brands. • As an entry strategy, CCI took over Parle Foods. • With a fine and detailed distribution network in place, Coke was now ready to take on archrival • Over a period of time, CCI also bought certain bottling units that earlier belonged to Parle or individual distributors.

12. In 1993, Thumps Up, Gold Spotand, Limca enjoyed around 75% share of the CSD market. • With the entry of Coke, CCI decided not to promote the cola brand they took over i.e., they decided to withdraw Thumps Up from the market. This however, did not pay off since the cola market was (and still is) highly polarized and people were unwilling to compromise on the taste of their preferred cola. • As a result, Coke’s market share (Coke + Thumps Up) fell to nearly 55%. After 3 years of incurring losses, CCI finally took a decision to re-launch Thumps Up. This strategy paid off and today almost 59% of the market is governed by CCI.

13. MARKET SHARE • Coca-Cola is a leading player in the Indian beverage market with a 60 per cent share in the carbonated soft drinks segment, 36 per cent share in fruit drinks segment and 33 per cent share in the packaged water segment. • In 2004, Coca-Cola sold 7 billion packs of its brands to more than 230 million consumers across 4,700 towns and 175,000 villages. • The company has doubled its volumes and trebled its profits between 2001 and 2004.

16. Marketing Strategies of Cocacola India

17. Entry strategies • As an entry strategy, CCI took over Parle Foods • Acquisition of local popular Indian brands including Thums Up (the mosttrusted brand in India21), Limca, Maaza, Citra and Gold Spot • This combination of local and global brands enabled Coca-Cola to exploit the benefits of global branding and global trends in tastes while also tapping into traditional domestic markets. • Leading Indian brands joined the Company's international family of brands, including Coca- Cola, diet Coke, Sprite and Fanta

18. Product line soft-drink: • Coca-cola • Sprite • Fanta • Diet coke • Limca • Maaza • Thums up

19. Target market • Diet coke: weight consciousness • Maaza: kids , juice loving people • Sprite: young people • Thums-up: confident, mature and uniquely masculine attitude people • Fanta: girls, ladies

20. THUMSUP • ThumsUpis a leading carbonated soft drink and most trusted brand in India. • Originally introduced in 1977, Thums Up was acquired by the Coca-Cola Company in 1993. • ThumsUp is known for its strong, fizzy taste and its confident, mature and uniquely masculine attitude. This brand clearly seeks to separate the men from the boys. Mostly like by the youngsters specially boys. • The competitor of the brand on same category is Pepsi.

21. COCACOLA • Coca cola is the world's favorite drink. It is the world's most valuable brand and the most recognizable word across the world. • Coca-Cola has a truly remarkable heritage. From a humble beginning in 1886, it is now the flagship brand of the largest manufacturer, marketer and distributor of non-alcoholic beverages in the world. • The competitor on the cola category is Pepsi.

22. SPRITE • This brand is the one of the fastest growing brand in the country. • Sprite is liked by all age groups & people. Jan 09 report of “The times of India” claims sprite to be the second brand in sales after Thumsup • Competitor : 7up & Mountain dew

23. LIMCA • Limca is cloudy lemon in flavor. This is very unique in this category. • It has white in color. • Competitor : Nimbooz , Lime merinda

24. FANTA • Fanta has two flavors apple & orange. This is very popular drink among females. • The 'orange' drink of the Coca-Cola Company, is seen as one of the favorite drinks since 1940's. Fanta entered the Indian market in the year 1993. Over the years Fanta has occupied a strong market place and is identified as "The Fun Catalyst". • Competitor: Mirinda, Parle’s Appyfizz

25. MAAZA • This is mango flavor. • Maaza was launched in 1976. It is a drink which offered the same real taste of fruit juices and was available throughout the year. • In 1993, Maaza was acquired by Coca-Cola India and it currently dominates the fruit drink market. • Competitor: Slice, frooti

26. MINUTE MAID pulpy orange • This is orange juice. • This contains no sugar & added flavor. • This is a family drink. • Competitor : Tropicana

27. KINLEY • This comes in two variety-mineral water & soda. Mineral water is used by all but soda is commonly used for alcoholic purpose by adult people. • Competitor : Aquafina, Bisleri

28. Intensive Brand Building • The company focuses on understanding the Indian consumer, and in using these local insights to build powerful connect for its brands. • popularity of cricket and movie stars • Activating local Indian festivals and occasions • Creating a distinct identity for each of its flagship brands • 'Coca-Cola' is the most recognised trademark, recognised by 94% of the world's population and is the most widely recognised word after "OK"

29. Product Positioning • THUMS UP Thums up of coca cola is targeted to the adventurous and energetic people that are interested in adventure and love taking risk to succeed. • MINUTE MAID Minute Maid of Coca cola are specially targeted to healthconscious customers and want health drink having natural energy in it. • FANTA The drink is specially launched for the lady sector of the population and these drinksare positioned in that way only.

30. Market Segmentation • AGE • GENDER • RURAL VS. URBAN MARKET

31. BRAND LOCALISATION STRATEGY: THE TWO INDIAS • INDIA A: “LIFE HO TO AISI” • This designation Coca-Cola gave to the market segment including metropolitan areas and large towns represented 4% of the country’s population. • INDIA B: “THANDA MATLAB COCA COLA” • INDIA B included small towns and rural areas, comprising the other 96% of the nation’s populations.

32. Distribution Strategy • Coca cola is worldwide famous for their Distribution channel. IN India the distribution network of Coca cola had 6.5lakh outlets across the country in 2000 .For the urban distribution channel these companies adopted the model like direct store distribution, broker warehouse distribution and Vending & Food Service (V&FS) systemswhere as these companies are following the Hub and Spoke model for rural distribution channel, in which they divided the different categories of distributors according to the area they are covering.

33. RURAL DISTRIBUTION CHANNEL HUB AND SPOKE MODEL DISTRIBUTION CHANNEL IN URBAN AREAS Direct Store Distribution Broker Warehouse Distribution (BWD) Vending & Food service (V&FS) systems.

34. PRICE • To effectively achieve the stable balance between sales and covering the production cost • Company has priced the product same as that of its major competitor of the market leader

35. PROMOTION PUSH STRATEGY • Coca cola is using Push strategy in which they use its sales force and trade promotion money to induce intermediaries to carry, promote and sell the product to end users i.e. consumers. • For example-as coca cola is giving free pet bottles and other trade schemes to distributors, agency owners and retailers. PULL STRATEGY:- • Coca-cola is also using Pull strategy in which they are using advertising and promotion to persuade consumers to ask intermediaries for the company brand product by this way coca cola inducing customer to order it from shopkeeper. • For example-Coca cola is using flanges, display racks, tier racks, standees, mobile hangers and visicooler brand strips.

36. SALES PROMOTION ACTIVITIES • Coca-Cola Cricket • Coca-Cola Food Mela • Coca-Cola GO-RED • Coca-Cola & Mc Donald’s • Coca-Cola & key account of MC Donald’s launched the “we go together” joint promotion to reinstate amongst consumers a real sense of the affinity that, both shares globally. • The promotion kicked off with point of sales material (Danglers, Bunting etc) displayed at all MC Donald’s restaurants along with a special offer for coke & fries.

37. AVAILABILTY Availability is done according the type of outlet. ACTIVATION Activation is important because it helps to boost the sales of the company. it is done through the Glow sign, Shelf display, flanges. Combo boards, Table tops .This boards usually gives to the E&D outlets

38. WARM DISPLAY RACK • SHELF DISPLAY

40. BRAND AMBASSDORS & TV COMMERCIALS

43. PLACE Distribution channel: Supply chain of coca-cola C & F agent Distributor Retailer customer

44. FACTORS FOR SUCCESS • Diverse product portfolio • Brand building • Affordable entry price point • Strong brand pull • Ultra low cost model • Minimized internal capital requirements

45. Rural Market Scenario • The rural population in India accounts for around 627 million, which is exactly 74.3 percent of the total population. • 1/3rd of country’s GNP • 450 districts, 6,30,000 villages approx.

46. Key to success in Rural India • Physical Distribution • Channel Management • Promotion and Marketing Communication

47. CCI began focusing on the rural market in the early 2000s in order to increase volumes.

48. The Decision was not surprising… • Flat sales in urban markets. • Huge size of untapped rural market. • Improvement in income and spending power of rural people. • Better physical distribution channel. • Aspirations for urban lifestyle. • Increased awareness due to television reach.

49. Challenges for Coke • Poor rural Infrastructure. • Erratic power supply. • Different consumption habits. • Preference for traditional cold beverages (lassi,lemonade). • Price of the branded beverages.

50. CCI’s Rural Mktg. Strategy • Three As Availability: • Capacity expansion – 25 prod. lines and doubled bottle capacity. • Unique and different distribution strategy – hub & spoke distribution. • Coverage of 1,58,342 villages by Aug. 2003 (81,383 in 2001). • 2,00,000 refrigerators to rural retailers. Affordability • Introduction of 200ml bottle (chota coke). • Priced at Rs. 5, closed the gap between Coke and basic refreshments. Acceptability • Mass media marketing. • Launched TVCs targeted at rural consumers.