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India Post Products & Services. Classification. Mail services Premium Products Retail services Financial services Philately. Products & Services. Mail services Premium Products Retail services Financial services Philately. Mails. First class. Second class.
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Classification • Mail services • Premium Products • Retail services • Financial services • Philately
Products & Services • Mail services • Premium Products • Retail services • Financial services • Philately
Mails First class Second class Airlift on payment of surcharge Book packet Book packet containing printed books Book packet containing periodicals Sample packets RNP Blind Literature Packet Parcels • Free Airlift • Letters[ maximum weight 2 kg] • Letter Cards • Postcards
Exercise on Mail Products : (We have to supply as reading material also ) Browse INDIAPOST website for prescribe size and weight.
Registration • SALIENT FEATURES: Registration makes mail • More secured • Accountable • Deliverable to Addressee/Authorized Agents only • Tracking facility available • Acknowledgement facility
Value Payable • SALIENT FEATURES of VP • Article delivered under acquittance • Value of the article collected in cash from the addressee • Cash collected from addressee sent to the sender as MO • System helps traders to recover the cost of goods supplied to their customers
e VP System • SALIENT FEATURES: • No physical transmission of VPMO. • Data of the articles after booking flows in electronic format • Delivery data will be transmitted electronically to booking office • Immediate payment settlement to the sender, after delivery. • MIS is available to all concerned • Facility available ONLY to registered bulk customers.
INSURANCE • SALIENT FEATURES: • Covers all risk in course of transmission • In case of loss department pays compensation subject to certain conditions • Accountable • More secured • Tracking facility • Article containing valuables/currency notes etc should be compulsorily booked as insured article • In BOs, the value is limited to Rs.600/- if authorised
Products & Services • Mail services • Premium Products • Retail services • Financial services • Philately
Types of Premium Products • Speed Post • Express Parcel • Business Parcel • Business Post • Media Post • Logistics Post
Speed Post Sample Barcode Proof of Delivery
Speed Post • Fast, Time bound, assured delivery • Maximum weight 35 kg • Deliverable to Addressee / any person residing in that address (Address Specific articles) • Proof of Delivery facility
Continues… • Compensation: • For delay - Speed Post charges • For loss / total theft / total damage - Double of the Speed Post charges or INR. 1000 whichever is less. • Track & trace facility • Facilities for Corporate Customers: • BNPL • free pick up • Volume based discount
Express Parcel (w.e.f. 02.12.2013) • Available to both Retail & Contractual customers • Transmission by Air if available • Time bound delivery • Insurance – Optional • No Redirection facility
Continues…. • Compensation – Rs 1000/- or Actual loss whichever is less • Facilities for Corporate Customers: • BNPL, Advance deposit, free pick up, Volume based discount • Max.wt – • 20 Kgs for retail customers & • 35 Kgs for Contractual customers • VP facility to retail customers up to Rs. 5,000/- • CoD Facility to contractual customers up to Rs. 50,000/-
Business Parcel (w.e.f. 02.12.2013) • Available only to Contractual customers • Transmission by Surface route only • Time bound delivery • Insurance – Optional • No Redirection facility • Compensation – Rs 500/- or Actual loss whichever is less • Facilities for Corporate Customers: • BNPL, Advance deposit, free pick up, Volume based discount • Max.wt – 35 kg • CoD Facility up to Rs. 50,000/-
Business post • One stop solution for Bulk customers, Banks, corporate offices etc to provideforpremailingactivies
Media Post • Advertisements on, • Postal stationery ( Post cards, Inland Letter cards, Letters, Aerogramme, PASSBOOKS, PAY-IN-SLIPS) • Through Television in Post Office, Hoardings on postal premises. • By any Indian Language / English • Aerogramme – only English • Single / Multi colour
Media Post Samples Sample 1 Sample 2
Logistics Post • Handling Large volume of parcels • Minimum chargeable weight 50 kg • Insurance is optional • Warehousing facility • docket charge Rs 100 for each consignment • FTL / LTL – Full Truck Load / Less than a Truck Load • Multi modal transport – Road, rail, air etc. • Return Logistics – on agreement
Products & Services • Mail services • Premium Products • Retail services • Financial services • Philately
VARIOUS SERVICES • Bill Mail Services • Direct Post • Retail Post • e – Post
Bill Mail Service • Financial statement, bills • Once in 90 days • Minimum 5000 • Delivery within district • Advertisement allowed, not exclusive publicity • No credit. • Up to 50 gm-3.00 • Additional 50 gm 2.00
National Bill Mail Service • Articles eligible for BMS • Minimum 10000 • Delivery throughout the country • No credit. • Up to 50 gm-5.00 • Additional 50 gm 2.00 • Fully sorted pin code, delivery PO wise bundle • Airlifted • Sorted Bundles to be sent through speed post & parcel (at extra cost as for SP/RP)
Direct Post • Unaddressed articles • Size should be of A3 size paper • Minimum 1000 at a time • Delivered in the area specified by the sender • Tariff: 20 gm local 1.50 intercity Rs 2.00 • Additional 20 gmRs 1.00 for both • Discount 5% over 50000
Retail Post • Sale of application forms-university forms • bills collection-TRC, Electricity, water bills • Passenger reservation system • Sale of Books
e-POST • Communication with a combination of electronic transmission & physical delivery • Only within India • Only from selected POs • Any type of communication – hand written, multi lingual, picture etc • Messages can be given in a removable storage devices, eg. Pen Drive, CD, DVD • Size should be in A- 4 Size paper • Charge per page: • Rs 10 /- for individual • Rs 6 /- for corporate customers
Products & Services • Mail services • Premium Products • Retail services • Financial services • Philately
Types of Financial Services • Post Office Savings Schemes • Postal Life Insurance/Rural Postal life Insurance • Money Remittance Service • Money Orders (MO) • Instant Money Order (iMO) • International Money Transfer (IMT) • Money Gram • Western Union money transfer • MO Videsh • IFS MO • Mobile Money Transfer
SB , PLI and RPLI • Go through the ready reckoner on your hand Shall we discuss!!!?
Post Office Savings Scheme : • Savings Account • Recurring Deposit • Time Deposit • Monthly Income scheme • Public Provident Fund • Senior Citizen Savings Scheme • National Savings Certificate
PLI Plans • Whole life Assurance (Suraksha) • Endowment Assurance (Santhosh) • Convertible Whole Life Assurance (Suvidha) • Anticipated Endowment Assurance (Sumangal) • Joint Life Assurance (YugalSuraksha ) • Children Policy
RPLI Plans • Whole life Assurance (GramaSuraksha) • Endowment Assurance (GramaSanthosh) • Convertible Whole Life Assurance (GramaSuvidha) • Anticipated Endowment Assurance (GramaSumangal) • Ten years RPLI policy (GramaPriya) • Children Policy
Money remittance services • Electronic Money Order • Instant Money Order • e-IMO (electronic International Money Order) • International Money Transfer • Western Union Financial Service • Money gram • MO Videsh • Mobile Money Transfer
eMO • Transmission of money through electronic media • Fastest transmission which facilitates earlier payment • Track & trace • Unique Number allotted. No duplication • Secured transmission • MIS available • Booking in selected POs • Payment in all POs including BOs
Instant money order • Speedy, mobility, safety, reliability • Instant & web based • Minimum Rs 1000 & Maximum Rs 50,000 • To remit payment-(TRP-1) to send money • 16 digit secret code • To make payment (TMP-1) for payment • Personal identity proof • Cash payment up to Rs 50,000
e-IMO (or) IFS MO • The Electronic International Money Order Service, • Both Inward & Outward remittances . • Service available in all eMO offices • Limits: • Max 30 transactions per year • 2500 $ per transaction
e-IMO (or) IFS MO cont… Urgent : • Payable in any eMO Offices irrespective of Payee’s address. • Payee shall approach POs with Transaction details, copy of valid ID proof & Address proof & IFS MO Number • PO has to download the details from Central Server & Pay • Timeline : 2 calendar days from the receipt in India. • Validity : 30 calendar days. .
Normal : • Payable at Payee’s address as normal eMOs. • Timeline : 5 calendar days from the receipt in India • Validity : 45 calendar days
e-IMO (or) IFS MO cont… PAYMENT CONDITIONS: • URGENT: • Upto Rs 50000 - Window - by cash • Above Rs 50000 - Window - cheque • NORMAL: • Upto Rs 20000 - through Postman – by cash • Rs 20001 – 50000 - Window - by cash • Above Rs 50000 - Window - cheque
Printed UMO … Centre for Excellence in Postal Technology, Mysore. www.cept.gov.in support@ceptmysore.net
… Printed UMO Centre for Excellence in Postal Technology, Mysore. www.cept.gov.in support@ceptmysore.net
International Money transfer • Inward International Remittances • Through • Western Union • Money gram service • India Post acts as agent • Quick remittance process, money can be disbursed in about 10 minutes • Payment is made in Indian rupee • Service is targeted to NRI dependents and foreign tourists visiting India • Upto Rs 50000 – cash • Above Rs 50000 – CQ, SB credit
MO Videsh • Outward remittance to foreign countries using the eurogiro platform • Remittances subject to RBI regulations • Minimum of 100 USD and max 5000 USD per transaction • Only personal remittances for specific purposes • This service is not available in POs on Saturdays & Sundays • Maximum of 12 remittances permitted in a year
Mobile Money Transfer • Easy and Quick remittance • SMS based secured transactions • Recalling facility by the sender • Resending of notifications to the recipient • Payee has to take the payment within 14 days • If payment is not taken within 14 days, remitter can take payment on reversal • Minimum: Rs 1000/- & Maximum: Rs 10,000/-
Products & Services • Mail services • Premium Products • Retail services • Financial services • Philately