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Working With Latino Americans

Working With Latino Americans. Exam Emphasis Stereotypes & Myths (1) Worldview Values (2) Relationship Values (2) Mexican-Americans (1) Puerto-Rican Americans (1) Cuban Americans (1) Leadership Challenges (1). Stereotypes & Myths.

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Working With Latino Americans

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  1. Working With Latino Americans • Exam Emphasis • Stereotypes & Myths (1) • Worldview Values (2) • Relationship Values (2) • Mexican-Americans (1) • Puerto-Rican Americans (1) • Cuban Americans (1) • Leadership Challenges (1)

  2. Stereotypes & Myths • They are too passive, polite & lacking in conviction to be good leaders in the workplace • Overlooks advantages of group orientation • Focuses on style not substance • They are willing to learn and adapt to American corporate cultures • They are too emotional & excitable to be leaders • Different views about expressing emotions, results in a difference in style not substance

  3. Stereotypes & Myths • Latino American Men are macho & the women easily intimidated • Male dominance in marital decision making is not the rule • “quick knife” phenomenon of youth gangs • Getting along is highest priority • They are only qualified for menial jobs • Some groups have qualifications equal to Euro-Americans, some need remedial education and training

  4. Current Profile • A diverse population of many subgroups • Fast-growing and young: high fertility rates & immigration • Concentrated inthe West & Southwest • Wide-ranging educational levels & language barriers • Job discrimination, lower income, and relative poverty

  5. Common Worldview Values Latino countries have been strongly influenced by Spanish culture, with its aristocratic hierarchy • Closeness to the Spirit World • A Sense of Destiny or Fatalism • Hierarchy and Status

  6. Common Worldview Values • Expressing Emotions or the Passion Factor • Space – up close and personal • Time – Who Knows What the Future Holds? • Adopting the American Dream

  7. Personal Relationships • Familismo • Family First • Mutual Dependence • Undying Loyalty • Simpatico: Getting Along • Acquiescence • Simpatico • Courtesy • Personalismo: Relating in a Personal Way • Reluctance to Self-Disclose

  8. Personal Relationships • Machismo and Gender Roles • Machismo • Domestic Abuse • Male-Male Sex • Women’s Lot • Communication Patterns • Speaking Indirectly • High concern for Feelings • High Sensitivity to Criticism • Saying Hello and Goodbye

  9. Mexican Americans • Background • The Mexican-American War moved borders • Civil war in Mexico triggered immigration to U.S. • Current profile • Fastest growing segment of the population • They have the lowest educational level • Largest proportion of native-born citizens • Cultural themes & issues • Mexican Americans hold onto Mexican cultural characteristics to a far greater extent than other ethnic groups – pervasive retention of the Spanish language

  10. Mexican Americans • Cultural themes & issues – cont’d • Changing male-female dynamics – male dominance of family is changing as women may find work more easily, at higher pay • Religion – blend of Catholicism & ancient beliefs of the Aztec and Mayan Indians • Valuing the American dream – most believe that they are better off in the U.S. than in Mexico

  11. Puerto Rican Americans • Past Connections • Became U.S. citizens shortly after 1900 • Catholic, low-skill rural backgrounds • Education & Income • 65% hold diplomas, 60% speak English well • 26% live in poverty • Prejudice & Discrimination • Breaking Out of Poverty & Gaining Skills • Often lack English fluency, transferable skills, & formal education • More professionals are leaving Puerto Rico for U.S.

  12. Cuban Americans • Current Profile • Best educated & affluent • Most born in Cuba, half are now U.S. citizens • Fled Communism under Fidel Castro • Revitalizing Miami • “new capital city of Latin America” • Destination for Latin American tourists • Banking center for Central & South American investors • Cuban Professionals • Most are exiles, plan to return to Cuba

  13. Other Latino Americans • Central Americans • South Americans • Dominican Americans

  14. Leadership Challenges: Meeting Cultural Need of Latino Americans • Meeting Family Obligations • Communicating Organizational Need for Goal Achievement and Accurate Information • Seeing that Their Style Is Not Their Substance

  15. Leadership Challenges: Meeting Cultural Need of Latino Americans • Turning Conflict Avoidance into Resolution with Sensitivity • Dealing Constructively with Promotion Anxiety

  16. Leadership Opportunities: Building on Latino American Strengths • Enhance Work Team Relationships • Highlight the Group Value • Promote Assertive Expression • Encourage Decision Making • Appeal to Personal Dignity,Honor, and Good Name • Give feedback in a personal, supportive way, offered with understanding & empathy • Give feedback in private

  17. Leadership Opportunities: Building on Latino American Strengths • Show respect for Their Values & Issues • The Manager and Respeto-Status • Relationships with Personalismo • Relationships and Simpatico • The Woman Manager of the Latino American Men • Help Make Connections to Latino Marketplaces

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