Skills for Care

1. Skills for Care The Sector Skills Council for Social Care Michael Armstrong John Clegg Fran McDonnell

2. Defining Skills for Care? • Part of the Skills for Care and Development Sector Skills Council • An employer led organisation • Representative of all sectors • Skills for Care has a national board and nine regional committees

3. Skills for Care London Regional Committee Executive Group Working Groups Workforce Dev Funding Group TSIF/ESF/ Brokerage/ Supply side NMDS Working Group PQ Regional Planning Group R&R / NTOW Working Group Sub-Regional Groups Employer Engagement Leadership and Management Practice Learning Service User Involvement Care Ambassador Supply side and assessor development North Central Sub-Group North West Sub-Group North East Sub-Group South East Sub-Group South West Sub-Group

4. 2006/07 Business Plan Objectives • To provide research into workforce issues that influence the policy developments to meet the needs of people who use care • To produce workforce development strategies for all areas of the workforce • To encourage and enable employer led workforce development infrastructure at a national, regional and local level

5. and also.. • To develop , maintain and embed National Occupational Standards and a qualification framework • To develop the capacity of Skills for Care by supporting our staff, developing our systems and becoming demonstrably more efficient and effective in order to achieve our strategic vision and values

6. New Types of Worker Programme • Funded by Dep't of Health for the creation of real new roles that could be tested on the ground • Puts People who Use Services and Carers at the heart of the delivery of Care Services • Training and workforce development issues were crucial but secondary to the implementation of new types of worker systems • 28 pilot sites across England have been involved in Phase 1 of the project - 6 have been designated as Continuation sites for Phase 2 of the New Types of Worker Programme

7. Examples of Pilot Sites in Phase 1 • Association of Black Social Workers and Allied Professionals • Blackpool Learning Disability Partnership • Devon Children’s Trust • Hampshire County Council Sensory Early Intervention Service • Jewish Care Dementia Development Project

8. Predominant Types of Activity • Hybrid roles - sought to redefine boundaries between professionals • Ordinary Life roles – have involved shifts towards person- centred styles • Service User led roles – have involved people who use services and carers as direct providers of services or as trainers, partners and evaluators • Roles Strengthening Community Support – working with existing community networks to provide a central reference point

9. The Pilot sites have shown.. • In order to move forward we need to allow people to question and challenge existing roles and understandings • We need to be able to define the workforce more widely than ‘those who are formally employed’ • We need to challenge and eradicate sector boundaries. • Pursue Integrated services for real change and revaluate how services are commissioned

10. New Types of Worker Phase 2 • Regional Roll out - consolidation of existing activity - support for Continuation Sites - comprehensive mapping and analysis - Links to National Occupational Standards • Development of the Role Framework - Underpinning Principles

11. Mapping current work • Identify emerging new roles, models and frameworks • Involve all stakeholders including those outside current networks • Identify good practice and critical success factors • Identify poor practice and barriers to implementation • Identify characteristics and skills needed • Audit these against current standards and qualifications and identify gaps • Contribute to a regional plan to support new roles • Support awareness raising and dissemination activities

12. Consultation support • Responding to an initial short questionnaire to find out about developments • Interviews to collect more detailed information using a national template • Visits to pilot sites to talk to users of services about their experiences of new ways of working • Attendance at focus groups to research employers’ views

13. Communication Strategy • Established to ensure that we link to key partners and stakeholders e.g CSIP • Expanding existing information channels and methods • Testing out assumptions and findings • Making available the wealth of learning from phase 1 of the project including Evaluation report (Kessler)

14. Linking to the wider picture • Options for Excellence (Rec & Retention) • Children’s Workforce Development Council (CWDC) • Dep't of Health • Skills for Health • Community Services Improvement Partnership (CSIP)

15. NToW Publications • Redesigned and Redrawn: Developing New Roles in Social Care • Developing the role of Personal Assistants. • Profiling the Innovators • Organisational Change and Workforce Development • Learning Support 2004-2006 www.skillsforcare.org.uk

16. 2007/08 Business Plan Employer Engagement via London region: - • NMDS/SCILD/Communications • NTOW/ Recruitment and Retention • Brokerage / Training Strategy Implementation Funding (TSIF) • PQ Framework • National Occupational Standards – Consultation and Promotion

17. 0708 Business Plan • Employer Engagement / Partnership development • Practice Placements • Sharing Good Practice • Access to Libraries • E Learning • Leadership and Management • Supply side development / assessors • Service User and Carer Participation

18. Contact Details Skills for Care London Kensington Charity Centre 375 Kensington High Street W14 8QH michael.armstrong@skillsforcare.org.uk Tel 07792293695 john.clegg@skillsforcare.org.uk Tel 07791594718 Fran McDonnell (NToW Mapping) fran.mcdonnell@btinternet.com Tel 020 8840 2862