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Practice Makes Perfect Panel Innovative Practices Through Use of Technology

This panel discusses pioneering practices in childcare services employing technology for safety, efficiency, and data-driven decision making. Learn how the Community Services Bureau in Contra Costa County serves over 2,600 children and families through various programs like Head Start and licensed family child care homes. Explore achievements like electronic attendance systems and RFID child location technology, recognized for innovation and cost-savings. Discover future plans for a parent portal, alternative payment systems, and interactive kiosks to enhance family childcare programs.

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Practice Makes Perfect Panel Innovative Practices Through Use of Technology

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  1. Practice Makes Perfect PanelInnovative Practices Through Use of Technology Sarah Reich

  2. Community Services Bureau • Serve over 2,600 children and families in Contra Costa County • Head Start, Early Head Start, Early Head Start-Child Care Partnership • State-funded Childcare and Development Contracts: CSPP, CCTR, C2AP, CAPP • Child Care Centers, Licensed Family Child Care Homes, Home Visiting Programs, After School/ Weekend Programs

  3. Our Vision & Best Practices • Quality early care and education • Child safety • Responsive to changing landscape and needs of the community • Efficient systems that support our staff and families • Data-Driven Decision Making • Maximize Technology

  4. Innovative Practices • Child safety • Real-time data • Parent Correspondence • Text Messaging, E-mail • Customizable data management system • Paperless capabilities • Increase automation • Electronic signatures

  5. Achievements/ Awards • First in the State to go electronic with attendance • Ensure optimum safety of preschool children with use of RFID Child Location technology • Received a Merit Award from the CA State Association of Counties (CSAC) • Recognizing CLOUDS as an innovative and cost saving system

  6. Continuous Improvement • CLOUDS User Group • What’s Next • Parent Portal/ Interactive kiosks • Stage 2/ Alternative Payment Case Management System, including attendance and payments • Text Messaging, Interactive Voice Response and E-mail • Family Childcare Programs

  7. Thank You! Sarah Reich, Compliance Analyst Employment and Human Services Department Community Services Bureau sreich@ehsd.cccounty.us

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