A dementia-friendly housing Charter

1. A dementia-friendly housing Charter Vanessa Pritchard-Wilkes

2. Contents • Overview of Housing & Care 21 • Context for the dementia challenge • PM Champion Group • The Housing Charter • The Commitment Statements • Signing up to the Charter • Questions

3. Housing & Care 21… Mission: Support independence and choice for older people through the provision of quality housing, care and support • Formed in 1964 by the Royal British Legion. • 1992, we became Housing 21… In 2014, we became Housing & Care 21 • Largest not-for-profit Extra Care provider • Court manager on every court

4. The Context Where it all began…

5. Where we are now 2016 • 205 communities working to become dementia friendly • 75% of England is covered by a Local Dementia Action Alliance • 1.7m Dementia Friends • 55 Local Authorities currently registered under DAA and DFC 2012 20 communities working to become dementia friendly 10% of England covered by a Local Dementia Action Alliance Low awareness and understanding Low Local Authority engagement

6. Prime Minister’s Champion Group People affected by dementia PMCG Steering Group Home services Entertainment, Leisure and Recreation Young People Communities Financial Services Transport Businesses and Organisations Public Services Assistive Technologies Maintaining Personal Wellbeing Schools Faith Groups Financial Services – Rail Dementia Friendly Employers Emergency Services – Air Transport Housing Sport and leisure Universities Rural Communities – Insurance Dementia Friendly Retail Local Authority Services Youth Groups Energy, Water and telephony Arts Legal GP practices

7. Prime Minister’s Champion Group y Current outputs: • Dementia friendly Financial Services Charter • Dementia friendly Employers’ Guide • Dementia friendly Arts Venue Guide • Dementia friendly Technology Charter • Accessing and Sharing Information publication • Maintaining Personal Wellbeing pledge • Dementia friendly Retail Guide • Dementia Friendly Church Guide Upcoming projects/outputs: • Housing Charter • Dementia friendly Faith Guide • Dementia friendly Heritage Guide • Dementia friendly Cinema Guide • Dementia friendly Air Transport • Dementia friendly Sport Venues Guide

8. The Housing Charter • Bringing together existing resources and research • Aimed at • Supporting older people with dementia to live independently • Helping housing professionals in their support of people living with dementia in their own homes • Provide access to • The knowledge to plan and prepare for future projects, developments and services by influencing initial design and planning of future housing stock • Knowledge and resources to make relevant ongoing adaptations and repairs to current housing stock to support people with dementia; • Encourages organisations to make or improve existing action plans in order to future proof their organisations and services

9. Structure of the Charter Places Processes People Staff who manage properties, landlords, including modifications, adaptations, repairs, home maintenance and handyperson services, architects and planners. Creation, maintenance of housing including space and design of the interior and exterior of buildings, areas around buildings and their location. Retrofitting of existing housing. Housing systems and infrastructure, planning, design and development, and housing related services such as repairs, maintenance, adaptations and management.

10. The range of stakeholders

11. Commitment statements

12. Commitment statements People • Commitments to identifying people affected by dementia who need support • Commitments to understanding • Commitments to signposting/navigation/advice and information Place • Commitments to navigation / setting • Commitments to raising awareness Processes • Commitments to applicability • Commitments to communication • Greater information and support for people with dementia to access housing options

13. What does committing to the Charter mean? 1 Publicly sign up to the Charter and commitments: • Sign up through the Alzheimer’s Society website • Publicly announce your intention to deliver on the relevant Charter commitment statements • Specific actions should be incorporated into the Dementia Action Alliance action plan if applicable  2 Deliver the commitments specific to your stakeholder group within a set, individually determined and planned time-frame: • Selection of a senior member of staff to champion the initiative and ensure that the appropriate delivery plan is established and progressed • Evidence and reporting back  on progress and outcomes of the identified commitment statements • Housing stakeholders should act as ambassadors for dementia-friendly communities and build relationships with local stakeholders to encourage them to adopt dementia-friendly practices

14. Resources Dementia Words Matters http://www.dementiaaction.org.uk/dementiawords Department of Health (2009) Living well with dementia: A national dementia strategy Housing LIN http://www.housinglin.org.uk/Topics/browse/HousingandDementia/ Health Environmental Research and Design Journal: Impact of the design of the built environment on people with dementia: an evidence based review http://her.sagepub.com/content/8/1/127.long Guinness Partnership (2015): Becoming a dementia-friendly organisation http://www.guinnesspartnership.com/care-services/community/becoming-dementia-friendly-organisation/

15. Questions? Vanessa.pritchard-wilkes@housingandcare21.co.uk 0300 7901830