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2014 Trends in Incentives and Recognition

2014 Trends in Incentives and Recognition. December 2013. Speaker. Melissa Van Dyke President Incentive Research Foundation. Four Types of Trends. #1 Outcome-Based Engagement. Implications. Tangible Outcomes Shift Focus Strong Opportunity

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2014 Trends in Incentives and Recognition

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  1. 2014 Trends in Incentives and Recognition December 2013

  2. Speaker Melissa Van Dyke President Incentive Research Foundation

  3. Four Types of Trends

  4. #1 Outcome-Based Engagement

  5. Implications • Tangible Outcomes • Shift Focus • Strong Opportunity • Highlight Outcomes (sales, retention customer sat)

  6. #2 Poaching, Skill Gaps, Shifts

  7. #2 Implications Retention Focus

  8. #3 Leadership Squeeze/Talent Pool

  9. Implications • Multi-Faceted Approach • Leverage HR Systems (R&R Platforms) • Focused time during Incentive Travel • Mentoring

  10. #4 Digital Revolution

  11. Implications • Personalized Experiences • 24/7 Access • Social Integration • More Bandwidth • Virtual Cards

  12. #5 Big Data

  13. Implications • Add More Data Streams • Widen Feedback Loops • Quick Discovery Tools/Methods

  14. #6 Quality vs. Quantity Incentive Travel

  15. Implications • Stronger Budgets • More Robust Programs • Non-Meal Components Focus

  16. #7 Total Travel Experience Broadens

  17. Implications • Social Media • CSR • Wellness • Food Tourism

  18. #8 Merchandise/Non Cash Incentives

  19. Implications • Strong Budgets • Electronics • Wellness • “Aware Technologies”

  20. #9 Procurement Morphing

  21. Implications • Embedded • Advisor-Driven • Value Focus

  22. #10 More Complex Sales

  23. Implications • More Complex to Sell • Sales/Ops Synergy • Non Cash Optimization

  24. Contact Us theIRF.org iPhone & Droid Mobile App Incentive Research Foundation @theIRForg

  25. UP NEXT: Say That Again?: Designing Communications Strategies that Get Results

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