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2014 Trends in Incentives and Recognition. December 2013. Speaker. Melissa Van Dyke President Incentive Research Foundation. Four Types of Trends. #1 Outcome-Based Engagement. Implications. Tangible Outcomes Shift Focus Strong Opportunity
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2014 Trends in Incentives and Recognition December 2013
Speaker Melissa Van Dyke President Incentive Research Foundation
Implications • Tangible Outcomes • Shift Focus • Strong Opportunity • Highlight Outcomes (sales, retention customer sat)
#2 Implications Retention Focus
Implications • Multi-Faceted Approach • Leverage HR Systems (R&R Platforms) • Focused time during Incentive Travel • Mentoring
Implications • Personalized Experiences • 24/7 Access • Social Integration • More Bandwidth • Virtual Cards
Implications • Add More Data Streams • Widen Feedback Loops • Quick Discovery Tools/Methods
Implications • Stronger Budgets • More Robust Programs • Non-Meal Components Focus
Implications • Social Media • CSR • Wellness • Food Tourism
Implications • Strong Budgets • Electronics • Wellness • “Aware Technologies”
Implications • Embedded • Advisor-Driven • Value Focus
Implications • More Complex to Sell • Sales/Ops Synergy • Non Cash Optimization
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