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The User Area. David Garcia Dorvau – Online Solutions Unit. Working with User area. The benefits of being registered. Doing business online will require online registration or log in: Improves security of transactions All set of solutions for online transactions (via user area). 2.
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The User Area David Garcia Dorvau – Online Solutions Unit
Working with User area The benefits of being registered Doing business online will require online registration or log in: Improves security of transactions All set of solutions for online transactions (via user area) www.oami.europa.eu 2
Working with User area Your dashboard You have access to the portfolio of processes you have with the OHIM (CTM, RCD, Oppositions, Community Designs not registered yet) www.oami.europa.eu 3
Working with User area Electronic communication Communication with the OHIM can be done online for all CTM/RCD related processes It is the recommended means of communication. An email alert can also be configured for new incoming communications Options to filter/search communications Incoming communications of the OHIM are stored in New Tab Once open the communication must be archived or replied (when possible) Up to 1GB attachments can be submitted www.oami.europa.eu 4
Working with User area Working with alerts Three types of alerts can be created: 1 2 3 For deadlines For monitoring CTM/RCD For watching CTM/RCD Alertscanalso trigger emails www.oami.europa.eu 5
Working with User area Advanced functionalities /modification of details Name and address can be changed. Changes will be done automatically and generate recordals, if required. www.oami.europa.eu 6
Working with User area Advanced functionalities / subaccounts Users can create subaccounts and assign some specific access rights to subaccounts. When performing a transaction, the transaction (filing, for instance) will always be recorded as done in the name of the main account. However, the system will track who has actually done the action. www.oami.europa.eu 7
Working with User area Advanced functionalities - Filters This feature is designed for managing large lists of files. Some pre-established filters are provided (by status, such as CTMs opposed), but users can set their own filters. www.oami.europa.eu 8
Working with User area More information Inside OHIM online Help Centre Contact us www.oami.europa.eu 9
(+ 34) 965 139 100 (switchboard)(+ 34) 965 139 400 (e-business technical incidents)(+ 34) 965 131 344 (main fax)information@oami.europa.eue-businesshelp@oami.europa.eutwitter/oamitweetsyoutube/oamitubes www.oami.europa.eu contact us: Thank You