Urban Mission Jalandhar & Ludhiana Circle: Checking of Completed Works

1. Cross Checking of Completed works under URBAN MISSION JALANDHAR & LUDHIANACIRCLE

2. DETAILS OF WORKS CHECKED

3. DETAILS OF WORKS CHECKED

4. DETAILS OF WORKS CHECKED

5. SAMPLE PROFORMA

6. STEPS FOLLOWED : • Identification of works – List of completed works were procured from the concerned EE’s. • During site visit completion plans were checked initially. • Discussion with EE/field staff regarding work status of completed works and difficulties incurred during work execution. • Random areas as per completion plans were visited for checking of completion/commissioning of water supply/ sewer lines, OHSRs, Tubewells, MPS, STP & Const. of roads. • Interaction with local residents regarding performance of completed works. • Visual inspections of roads with respect to refilling, leveling & grading and restoration of roads after work completion. • Preparation of observation report based on field visit and data provided by concerned field staff.

7. OBSERVATIONS / SUGGESTIONS: • In Jalandhar town, no provision of road restoration has been taken and road restoration is being done by MC itself. Some roads in busy/populated areas are still Katcha. • In some towns, restorations of roads is being done by MC itself inspite of provision taken in scope of work. • In some towns, no road restoration work has been executed by the contractor inspite of provision taken in scope of work and streets/roads have been left katcha. • Scope of IL pavers increased in some towns as per actual site conditions/width of roads. • IL pavers are laid in full width of street/road without proper disposal of rain water – public connects storm water with existing sewer lines resulting in sewer overflow & STPs running over capacity. Proper seperate provision for storm sewer/drain should be made by concerned MC & dispose off it into seasonal drain. • In some towns, house connections is released by MC itself inspite of provision taken in scope of work. • House connection provision has been made in the executed work but area wise list of house connection not provided to concerned MC for legalizing those house connections, so that there is no loss of Govt. Revenue. • OHSRs at Tanda & Phagwara are tested but not commissioned as work of distribution lines has been left incomplete by other agencies, which needs to be get completed on priority. • Chlorinators are installed at tubewells and gravel pits are constructed properly.

8. OBSERVATIONS / SUGGESTIONS: • It is observed that for restoration of CC roads having width less than 3 m, the patch work is not successful as major part of the CC road get dismantled for providing W/S, Sewer & House connections. • For BM roads, the provisions should be made as per existing road crust, so that new road specifications could match the existing road specifications. • Sometimes, provisions of DPR are not as per site requirements/conditions i.e. width and length of roads are not based on actual measurements which results in variation in scope of work. Therefore, adequate time should be given/allowed for preparation of DPRs based on actual field data so as to avoid any variation at later stage. • Sometimes, existing water supply lines laid by MC/other departments are taken in scope of work, which can lead to duplicacy and complications at later stage.

12. STEPS/SUGGESTIONS TO IMPROVE QUALITY OF ONGOING WORKS: • Strict enforcement of provisions of SBD/DNIT/AGREEMENT: • GCC clause 31 – Quality Aspects. • GCC clause 32.1 – Rectifying Defects. • GCC clause 33 – Correction of Defects within specified time. • GCC clause 34 – Uncorrected Defects – Recovery of twice of the cost. • Strict action against defaulting agencies & effective recoveries on account of • Quality issues. • Items of refilling & compaction of earth. • Negative Price variation. • Hydraulic/smoke testing of lines. • Non deployment of requisite qualified staff & shortcomings in set up of site testing laboratory. • Check on sub-contracting as per provisions of SBD/DNIT & verifying the capability/credentials of the sub-contarctors. • EE’s have been asked to get the copies of the agreements/TDS details of sub-contractor, if any, deployed by the contractor.

13. STEPS TO IMPROVE SERVICE DELIVERY IN O&M TOWNS: • Strict enforcement of provisions of DNIT/AGREEMENT: • Recovery of per day deductions as per DNIT provisions against shortfall in deployment of machinery & manpower. • In case of continous default, the maintenance should be got done at the cost of the contractor as per provisions of DNIT. • Payments of O&M are performance based which includes: • Five parameters of Redressal of complaints, Quality assurance of water supply, Revenue collection, Decrease in Non revenue water and Assurance of 24x7 water supply. • Agency required to collect the basic data, collate & fix service level benchmarks and get the KPIs fixed from concerned CE within one year. • O&M payments and recoveries, if any, should be made strictly as per DNIT conditions. • Policy decisions for revenue collection: • Metering of all house connections shall result in decrease in NRW. • Atleast basic minimum monthly charges for all house connections.