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Unit One Introduction to Interpersonal Communication

Unit One Introduction to Interpersonal Communication. A first look at Interpersonal Relationships. What is Interpersonal Communication?.

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Unit One Introduction to Interpersonal Communication

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  1. Unit One Introduction to Interpersonal Communication A first look at Interpersonal Relationships

  2. What is Interpersonal Communication? • Interpersonal Communication is defined by Redmond and Beebe as: a distinctive form of human communication that occurs when you interact with another person and mutually influence each other usually for the purpose of maintaining relationships. • Interpersonal communication is described as like breathing: It is a requirement for life and is inescapable. Because unless you live in isolation you communicate interpersonally EVERY day.

  3. Why do we communicate?Why is communication important? • Physical Needs • Identity Needs • Social Needs • Practical Goals

  4. The Process of Communication • A Linear View of Communication • “the sender encodes a message and sends it through a channel where the receiver decodes the message and receives it.”

  5. The Process of Communication • A Transactional View of Communication • “Communication occurs with others.” • Environments • Noise (external, physiological and psychological)

  6. Communication Principles • Communication can be intentional or unintentional. • It is impossible not to communicate • We are like “transmitters” constantly transmitting messages at all times. • Communication is irreversible • Communication is unrepeatable

  7. Communication Misconceptions • Meanings are not only in words • Successful communication does not always involve shared understanding • More communication is not always better • Communication will not solve all problems

  8. Types of Communication • Intrapersonal Communication • Interpersonal Communication • Mass Communication (Mediated) • Small Group Communication • Metacommunication • Organizational Communication • Intercultural Communication

  9. What makes and effective communicator? • Communication Competence is:the ability to choose a communication behavior that is both appropriate and effective for a given situation. (Spitzberg & Cupach, 1984) • There is no “ideal” way to communicate. • Competence is situational • Competence is relational • Competence can be learned

  10. Characteristics of a competent communicator • A wide range of behaviors • The ability to choose the most appropriate behavior based on context, goals and knowledge of the other person • Skill at performing behaviors • Cognitive complexity

  11. Characteristics of a competent communicator • Empathy • Self Monitoring • Commitment to the other person and to the message

  12. Technology and Interpersonal Communication • CMC is computer mediated communication • CMC can increase the quantity and quality of interpersonal communication • Personal and Impersonal Communication is a matter of balance with technology

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