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Explore Dr. Helmrich's groundbreaking telehealth experiences at Baptist Easley Hospital, overcoming challenges and maximizing patient care. Discover the transition, successes, and challenges in tele-neurology, tele-ID, and tele-psych services, offering insights into payment, credentialing, and quality reporting requirements.
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TelehealthThe BEH experience George Helmrich, MD, CCD, NCMP CMO Baptist Easley Hospital
BEH Telehealth • The incredible • The transition • The challenges
Incredible • TeleNeurology/ TeleStroke
100% of population received appropriate treatment as outlined by NIHS and GWTG
Incredible • TeleID (infectious disease) • We do not have ID on full time staff • Contracted with GHS for ½ day twice a month • Significant down time for ID MD • Poor utilization/ most info passed via phone calls • Approached GHS about trialing TeleID
Transition • TelePsych • We do not have psychiatrists on staff at BEH • Contract with DMH • Limited to ED • Used 44 times during the fiscal year • Transition to on site Mental Health professional
Telehealth Challenges • The challenges • Payment • Credentialing • Event reporting • Quality reporting requirements