Why SG 12 RG-AFR was created

1. Why SG 12 RG-AFR was created Workshop on Delivering Good Quality Telecommunications Service in a Safe Environment in AfricaNAIROBI, KENYA26TH JULY, 2010 DANIEL K. WATURU MANAGER/TELECOMS COMPLIANCE COMMUNICATIONS COMMISSION OF KENYA CHAIRMAN/SG12 RG-AFR Nairobi, Kenya 26th July 2010

2. Introduction • A gap had been identified between developed and developing countries on telecommunications standards • All the three ITU Bureaus were asked to initiate affirmative actions to address this gap • WTSA Resolutions 17 and 44 dealing with “Bridging the standardization gap between Developed and Developing Countries” activated • ITU-T SG 12 formed a Flagship Group for Africa on QoS/QoE in 2006 to comply with the above Resolutions • After a lengthy consultation, the Flagship Group was replaced by ITU-T SG 12 RG-AFR in May 2008 • The ITU-T SG12 RG-AFR was created in accordance to WTSA Resolution 54 Nairobi, Kenya, 26th July 2010

3. Objectives • To encourage an active participation in the work of ITU-T SG 12 by Africa Regulators and Operators w • To ensure implementation of the ITU-T Recommendations on the Performance, QoS and QoE. • To boost discussions on QoS challenges facing operators and regulators in the continent. • To encourage participation by African countries in the Rapporteur’s meetings, workshops and other SG 12 events. • To encourage African Countries to contribute to the work of ITU-T SG 12 and in particular to the New/Revised Recommendations developed by ITU-T SG 12 Nairobi, Kenya, 26th July 2010

4. Objectives contd. • To encourage African countries to collectively participate in QSDG and other QoS related meetings, particularly when such meetings are organized in the African Region • To ensure that ITU-T SG 12 avails relevant information on standards applicable to telecommunication networks including test equipment for QoS monitoring and measuring • Act as liaison body between African telecommunication operators/regulators and ITU-T SG 12 in matters relating to QoS/QoE. • Offer help to the potential interested experts to join the informal mailing list discussions, in order to increase the participation of the experts to the work of the SG12 Questions. • Provide a list of major Recommendations made by SG 12 and encourage experts to submit Contributions to these Recommendations Nairobi, Kenya, 26th July 2010

5. Benefits of ITU-T SG12 RG-AFR to Operators & Regulators in Africa • Africa getting prominence at ITU-T SG12 Meetings • African delegates to ITU-T SG12 given opportunity to discuss QoS issues in the region • RG-AFR reports on challenges made to SG12 meetings in Geneva for possible solutions • Managed to get QoS Handbook and other relevant ITU-T Rec. on QoS/QoE for use in Africa. • Members have shared QoS/QoE Experiences and Challenges (Geneva, Ghana, Nairobi) • Developed a “QoS/QoE Guidelines” for use in the region (KPIs and thresholds) • A good forum for updating each other on the dynamic technological development ( such as IPTV) and the QoS/QoE requirements Nairobi, Kenya, 26th July 2010 Nairobi, Kenya, 26th July 2010

6. Challenges of SG 12 RG-AFR • No Permanent Secretariat • Work done on voluntary basis • Poor Coordination between RG-AFR Management and Regulators and Operators in the Region • No consistent contact persons and members of RG-AFR • Poor and inconsistent attendance of ITU-T SG 12 meetings from the region (regulators and operators) Nairobi, Kenya, 26th July 2010