Aligning Pathway Programs with Student Needs and Employer Initiatives

2. Aligning Pathway Programs with Student Needs and Employer Initiatives Carla Andorf, Director, Skills To Employment and High School Completion Programs Stephanie Bredman, Director, Job Training/Legislative Relations Amy Lasack, Senior Director, Corporate Training

3. Iowa’s Community Colleges

4. Iowa’s Community Colleges • The community colleges are under the administrative oversight of the Iowa Department of Education and its state board of directors • Iowa’s fifteen community colleges are governed by locally elected boards of trustees who have broad governance and oversight authority • The state association, the Iowa Association of Community College Trustees (IACCT) oversees our state lobbying activities • We have a unified legislative agenda supported by all fifteen colleges, developed by our presidents in June and adopted by our trustees in July, all fifteen colleges stay on message

5. Iowa’s Community Colleges • Deliver adult education, career and technical education, and associate of arts and sciences programs for traditional and nontraditional students • Collaborate with Iowa’s high schools to provide advanced educational opportunities • Provide an integrated, comprehensive, regionally based, outcomes-driven, sector focused, workforce development delivery system • Integrated workforce development is our mission

6. Iowa’s Community Colleges • Collaboration within and between all 15 community colleges • Iowa’s community colleges have created a system of work groups consisting of individuals with similar responsibilities from each of the colleges, as well as an assigned Department of Ed liaison, to address issues of common interest, coordinate collaborative efforts, and share promising programs • Awarded two TAACCCT grants

7. Statewide Communication • The state association works with various peer groups to develop a Workforce Flyer • The flyer is created over the summer and the main points are developed around the upcoming legislative session • Business Partnerships • Programs and funding • Outcomes • The flyer is shared with every legislator and the governor

8. Workforce Programs in Iowa • The community colleges have diverse workforce programs in part because of the relationships we develop with legislators • Key business and industry contacts help support and benefit our efforts in creating programs that impact workforce development

9. Workforce Programs in Iowa

10. Pathways for Academic career and employment (PACE) • Modeled at Kirkwood using WTED funds • Funded in 2013 out of Iowa Skilled Worker fund • Funding is used for staffing and operational expenses, reporting, supplies, financial and education support • Annual Report https://educateiowa.gov/documents/pace/2018/01/pathways-academic-career-and-employment-fy17-report

11. GAP Tuition Assistance Program • Modeled by Kirkwood using WTED funds and funded in 2012 out of Iowa Skilled Worker Fund • Covers the “gap” in financial assistance for non-credit short-term training, based on income eligibility • Annual Report https://educateiowa.gov/documents/gap-tuition/2018/01/gap-tuition-program-fy-17

12. What is a sector approach • Targets a specific industry or cluster of occupations • Develops workforce solutions tailored to an industry and region • Supports workers in improving their employment-related skills and ability to compete for higher quality jobs • Meets the needs of employers • Creates lasting change in the labor market system • Source: The ASPEN Institute http://sectorskillsacademy.org/Sector.html

13. Why Sector boards? • Consistent employer connection throughout economy shifts • Historically, requests come in from employers during tight workforce shortages • Provides a forum for employers and partners to connect • Allows for synergy of employers • 10 employers working on one thing, not 10 employers working separately • Sector initiatives are increasingly being recommended in funding and federal programs • Allows for an environment for partners and employers to work together

14. Background on Industry Sector BOARDs in the Region Advanced Manufacturing (2010) Architecture, Construction, Engineering (ACE) (2016) Financial Service, Insurance, Customer Service (2014) Health Care (2015) Information Technology (2015) Transportation and Logistics (2015

15. Accelerated CNC • Early Fall 2013 – Conversation with Sector Board • Fall/Winter 2013 – Targeted employer sub groups from the Sector Board and key credit faculty • Employer Support: signed MOU (participation, logo/name, interview) • Spring 2014 – Launched Accelerated CNC • 4 days a week • 4 hours a day • 4 classes/4 weeks each class • Graduate with 4 NIMS credentials • Fully articulated to Credit

16. Accelerated CNC • Employer participation • 12 employers signed MOUs • Employer panel • Speed interviews • 7/18 students enrolled in credit program that fall • 3/7 said the reason they are enrolling to complete their AAS was because of the short term program

17. Customer Service professional certificate (CSPC) • Inbound customer service calls-leading industry within KCC area • Good paying entry level positions ($14-$17/hr starting wage) • In 1999, KCC convened an industry partner advisory committee as businesses asked KCC for help as they were just stealing workers from each other. • This committee: • Created curriculum for Customer Service Professional Certificate • Developed guidelines for successful completers (test scores, attendance requirements, attend class) • Agreed to work together on hiring events/tours and not hire until students completed the class. • The committee is now part of a larger industry sector board but the core group of CS businesses continue to adapt curriculum and be part of class.

18. Customer Service professional certificate (CSPC) Progression of Training Pathway over time: • GAP then GAP & PACE Support • PACE developed bridge training program for low-skilled students • KCC AAS Computer Support Specialist-3rd Semester

19. Pathway programs - healthcare 1 year Diploma 2 year Degree Basic Skills Short-Term Certificate RN 2 years + $26.59 hr. ______________ Allied Health Programs LPN 1 year $19.47 hr. _____________ Allied Health Programs Certified Nurse Aide Certification Prep. to Care Core CPR Mouth Care Matters _________ 10 weeks $12.70 hr. Foundations (Bridge Training) Adult Basic Education ESL Basic Health Care Communications (if needed) Medical Office Professional Certificate Prep. to Care Core CPR __________ 10 weeks $16.15 hr. Medical Coding 1 year Health Information Technician 2 years + $17.37 hr. HSED Medical Assisting 2 years $15.40 Medical Assisting 1 year

20. Pathway programs - welding Basic Skills Short-Term Certificate 2 year Degree 1 year Diploma Adult Basic Education Welding Diploma Adult First Aid with CPR Forklift Class 1, 3, 4, 5, 7 GMAW 3G Certification SMAW 3G Certification GTAW 3G Certification NCRC 32-56 weeks $17.40 hr. Welding AAS AWS Certification OSHA 10 Adult First Aid with CPR Forklift Class 1, 3, 4, 5, 7 GMAW 3G Certification SMAW 3G Certification GTAW 3G Certification SMAW Pipe 6G Certification NCRC 2 years + $20.19 hr. Welding Certificate OSHA 10 Forklift NCRC 26 weeks $14.90 hr. HSED

21. Pathway Programs and Gap funding • Share Best Practices • Track Outcomes • Report on Your Success • Lobby for Additional Support

22. Nordstrom Learn & Earn • Nordstrom warehouse-high demand for workforce(needed 300 in spring 2018) • Turning away many immigrants and refugees applicants as unable to pass interview & assessment due to language. • These workers were traveling 1-2 hours (one way) outside of region to work in industries that don’t require English. • Cedar Rapids is a point of secondary migration for immigrants/refugees. Want to work in CR, live in CR, and kids go to school in CR.

23. Nordstrom Learn & Earn • Nordstrom created Learn & Earn • Had to do things differently-low unemployment • English classes part of daily work • Partnered with Intercultural Center of Iowa • Three options for applicants: • Ready to be hired • Hired into Nordstrom Learn & Earn program • Referred to KCC classes (ESL or Warehouse Communication)

24. Nordstrom Learn & Earn Learn and Earn • Hired as full time, regular employees • Work 32 hours on floor, attend 8 hours ESL paid seat time • Classes at Nordstrom during shift. • 10 Weeks-reduced to 5 as workers/students progressed so quickly! • Start at $13 per hour and move to $21 within 3 years.

25. Continuing Education Certificates in K12 • KCC Academy Programming-Offer dual credit programming for HS students (HS and College Credit) • HS School identified some students not academically ready for Academies. Some had IEPs. • HS wanted these students to have in-demand industry credentials to be career ready at gradation.

26. Continuing Education Certificates in K12 • Welding • Nurse aid • Customer Service Professional Certificate Offer at a slower pace. Use more time to deliver curriculum throughout spring semester. Schools fund 50%, and KCC funds 50% using WTED.

27. Sector Board outreach • All Stars

28. Sector Board outreach • Advancing the Future Tours • 6 years • 20-40 companies open their doors • Middle School and High School • General Public

29. Sector Board outreach • Portal • www.explore-ace.org • www.explore-manufacturing.org • Based off of Holland’s six personality types • Conventional, Social, Enterprising, Realistic, Investigative, Artistic • Regional employers featured • Videos (including All Star videos) • Jobs • K-12 involvement

30. Sector Board outreach • Rollin’ Rally • Over 35 Transportation Vehicles • One day event including supply chain exercise • Family Friendly

31. Questions?