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Indiana Department of Administration

Indiana Statewide 911 Board Wireless E911 Call Delivery and i3 ESInet Network Services Request for Services 15-12 Pre-Proposal Conference August 13, 2014 10:00 AM Conference Call #: 877-422-1931 Access Code #: 2622420756 Mark A Hempel Indiana Department of Administration.

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Indiana Department of Administration

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  1. Indiana Statewide 911 Board Wireless E911 Call Deliveryandi3 ESInet Network ServicesRequest for Services 15-12 Pre-Proposal Conference August 13, 201410:00 AM Conference Call #: 877-422-1931Access Code #: 2622420756 Mark A Hempel Indiana Department of Administration Indiana Department of Administration

  2. Agenda • General Information • Purpose of the RFS • About the Statewide 911 Board • Key Dates • Proposal Preparation & Evaluation • Question and Answer Session Indiana Department of Administration

  3. General Information • Sign-In Sheet for Attendees • Sign-In Sheet and PowerPoint will be posted on IDOA’s Solicitation Website • Hold questions until the end of the presentation • Any verbal response is not considered binding; respondents are encouraged to submit any question formally in writing if it affects the proposal that will be submitted to the State. Indiana Department of Administration

  4. Purpose of the RFS • Indiana statute IC-36-8-16.7-27(b) requires that the IN911 Board seek competitive bids from qualified vendors to provide integrated network services for the operation of the IN911 Network currently serving the PSAPs of Indiana. Indiana is currently served by an IP-based network known as IN911. • The purpose of this procurement is to ensure that at a minimum, the current services provided by the existing IN911 Network are continued and improved upon as technology, standards, and societal demands evolve. • The IN911 Board invites qualified vendors with documented expertise and experience to submit proposals to provide wireless E9-1-1 call delivery, i3 ESInet Network Services, reporting, monitoring, maintenance and support for the IN911 Network.

  5. RFS Goals and Objectives The services sought by this RFS include the following. The technical specifications provide greater details on respective requirements. • Wireless E911 call routing and reporting services • NG, i3 core functions and capabilities • ESInet network design, management, and operation services • Enterprise/State wide data collection and reporting services on all IN911 facilitated transactions • System and component level monitoring, alarming, diagnostics and reporting services • Logging and recording services • Disaster recovery and system restoration services • 24/7/365 Help desk, trouble ticketing and customer facing support services • 24/7/365 Network operations center (NOC) monitoring services • Installation, testing, maintenance and on-site support services • Project management services for the planning, design, testing, installation and operation of the system or systems

  6. About the Statewide 911 Board • The Statewide 911 Board was established to develop, implement, and oversee the statewide 911 system. Established by IC 36-8-16.7-24, it consists of a 13 member board and is chaired by the State Treasurer. • The Board is body corporate and politic (separate from the State) and serves an essential government function. • The Board oversees IN911,which operates as an Emergency Services Internetwork (ESInet) interconnecting the Public Safety Answering Points (PSAPs) in the State of Indiana. Indiana Department of Administration

  7. Term of RFS • Contract Term • The term of the contract shall be for a period of six (6) years from the date of contract execution. There may be six (6) one-year renewals for a total of twelve (12) years at the Board’s option. Indiana Department of Administration

  8. Key Dates Indiana Department of Administration

  9. Proposal Preparation • Attachment B (Cost Proposal) must be returned in Excel • Use the templates provided for all answers • Do not alter templates • Submit all questions using template provided (Attachment E). Questions due August 18 by 3:00PM Indiana Department of Administration

  10. Business Proposal(Attachment C) • Company Financial Information (Section 2.3.3) • Confidential information must be kept separate from the proposal in both hard and soft copy • Contract Terms (Section 2.3.5) • Respondent should review sample State contract and note exceptions to State mandatory and non-mandatory clauses in Transmittal Letter • Please use the Template we have provided for you to populate other information requested such as references, corporate structure and subcontractors. Indiana Department of Administration

  11. Technical Proposal(Attachment D) • Please use the Template we have provided for you and fill in yellow shaded text box after each of the ten sections with your response(s). • Where appropriate, supporting documentation may be referenced by a page and paragraph number. • Broad categories addressed include requirements for IN911 network, service and support, reporting, monitoring, testing and project planning (to name a few) Indiana Department of Administration

  12. Cost Proposal(Attachment B) Two schedules (with detailed instructions): • Equipment and Implementation:Includes the Non-Recurring and one time charges for purchasing the equipment and facilities designed to provide the service functionality. Recurring (Monthly) Pricing: Includes monthly Administration and Operations of the system, and Project Management (as described in Section 12) charges for the duration of the projected implementation period. The Project Management charge shall encompass all costs associated with implementation of the system and is the only allowable charge prior to acceptance of the ESInet and first PSAP. Enter your recurring monthly charge for each of the technical proposal sections (sections 2 – 10) • System hosting: Post implementation from completion of statewide rollout to period ending two years from contract execution and optional extensions thereafter. Indiana Department of Administration

  13. Cost Proposal(Attachment B) Indiana Department of Administration

  14. Cost Proposal(Attachment D) Indiana Department of Administration

  15. Cost Proposal(Attachment D) Indiana Department of Administration

  16. Proposal Evaluation Summary of Evaluation Criteria: Indiana Department of Administration

  17. Proposal Evaluation Process • All proposals will be evaluated using the following approach. • Step 1 • In this step proposals will be evaluated only against Criteria 1 to ensure that they adhere to Mandatory Requirements. Any proposals not meeting the Mandatory Requirements will be disqualified. • Step 2 • The proposals that meet the Mandatory Requirements will then be scored based on Criteria 2 ONLY. This scoring will have a maximum possible score of 60 points. All proposals will be ranked on the basis of their combined scores for Criteria 2 ONLY. This ranking will be used to create a “short list”. Any proposal not making the “short list” will not be considered for any further evaluation. • Step 2 may include one or more rounds of proposal discussions, oral presentations, clarifications, demonstrations, etc. focused on proposal elements. • Step 3 • The short-listed proposals will then be evaluated based on all the entire evaluation criteria outlined in the table above (cost). Indiana Department of Administration

  18. Additional Information IDOA PROCUREMENT LINKS AND NUMBERS http://www.in.gov/idoa/2354.htm 1-877-77BUYIN (8946) For Vendor Registration Questions http://www.in.gov/idoa/2464.htm For Inquiries Regarding Substantial Indiana Economic Impact • http://www.in.gov/idoa/2467.htm Link to the developing “one stop shop” for vendor registry with IDOA and Secretary of State. B. Secretary of State of Indiana: Can be reached at (317) 232-6576 for registration assistance. www.in.gov/sos C. See Vendor Handbook: Online version available at http://www.in.gov/idoa/files/vendor_handbook.doc • Minority and Women Owned Business Enterprises: http://www.in.gov/idoa/files/Certification_List(48).xls for table of IDOA certified MBEs and WBEs. For more WBE’s information http://www.in.gov/idoa/2352.htm • Veteran’s Business Enterprise Program: https://www.vip.vetbiz.gov/ for a search of certified IVBE’s. For more IVBE’s information http://www.in.gov/idoa/2862.htm F. RFP posting and updates: Go to http://www.in.gov/idoa/2354.htm (select “State of Indiana Opportunities” link) Drag through table until you find desired RFP/RFI number on left-hand side and click the link. Indiana Department of Administration

  19. Questions • Any verbal response is not considered binding; respondents are encouraged to submit any question formally in writing if it affects the proposal that will be submitted to the state. Indiana Department of Administration

  20. Thank You Indiana Department of Administration

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