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The Value of Human Performance---Getting Results That Add Value. By Dobson Associates. It is not Magic…. It is not Luck…. It is not Art…. It Is Technology …. It shows specifically how to do it…. It teaches people how to do it, so they can do it DO WHAT ????.
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The Value of Human Performance---Getting Results That Add Value By Dobson Associates
It is not Magic…. It is not Luck…. It is not Art…. It Is Technology…. It shows specifically how to do it…. It teaches people how to do it, so they can do it DO WHAT????
Goals and Objectives…. • To develop an understanding of the “Three Essential Features of Human Performance” • Focus on the Importance of the “Three Important Value Points of Human Performance” • Learn the importance of analysis for selecting the correct “Interventions”
In Today’s Workplaces the Situation Usually Comes Down to…. • We need to educate our workforce so they can do more than we already expect them to do……..so…. • We must send the employees to training….. translated it means that training is the only intervention/solution to the problem. Right? WRONG!!!!
How Did We Get Here? • Traditionally our senior managers (who never need training) seldom kept pace with the changing workplace needs • Senior Managers assumptions regarding the needs of the workforce are no longer valid • Leadership has lost contact with the “real world” of the workplace and focuses only on accountant’s spreadsheets and the…. BOTTOM LINE
What Are Our Available Options? • Employ the latest learning technologies • Transition to a Learning Organization • Focus on Personnel Development • Evolve from training to performance • Use analysis to select the correct intervention
Our Recommendations Are: • Use procedures that we develop together to consistently provide reliable results(total results---not piece-meal results • We need to employ a systematic methodology to analyze and to identify the opportunities for improvement
Our Recommendations Are: Combining Human Performance Technology with Instructional Design principles to insure that training delivers the following: • The right Knowledge • To the right People • At the right Time To help improve workplace performance that is related to a significant business issue.
Cost---Benefit Principles To prove the worthiness of Human Performance Technology we apply a simple cost--benefit principle: • The accomplishments / results must be of greater value than the behavior needed to produce them