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Interpersonal Conflict. Wimot & Hocker. Chapter overview. Why study conflict? Definition of conflict Scares resources Personal history Three categorize of family conflict behaviors The Lens model. Why study conflict? .
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Interpersonal Conflict Wimot & Hocker
Chapter overview Why study conflict? Definition of conflict Scares resources Personal history Three categorize of family conflict behaviors The Lens model
Why study conflict? • “The study of conflict is a basic human requirement and the practice of constructive conflict is an essential set of interpersonal skills.” • Conflict can help maintain and understand one’s own interpersonal relationships
Conflict defined • Conflict is an expressed struggle between two or more interdependent parties. • Conflict has perceived incongruent goals • Conflict can be a struggle for scares resources • In conflict, individuals perceive other as a road bock to attain their own goals.
Examples of scares recourses • Money • Time • Affection • Attention
Personal History • "History never repeats itself ,as most people fear. People usually repeat history.“ – Divine Chikobvu • How a person deals with history can be tied to their own families history with conflict
The three categorize of family origin • Avoidant families • Collaborative families • Aggressive families
Rules of an Avoidant family • Family doesn’t recognize conflict • Walks away when conflict arises • Doesn’t allow expressions of strong feelings • Doesn’t acknowledge struggle
Rules of Collaborative families • Have family meetings or meal time discussions • Say openly what they are feeling • Parents help resolve children’s conflicts • Strong feelings are normal and allowed
Rules of Aggressive Families • Survival of the fittest describes the general climate • Be brutally honest regardless of impact • People who don’t engage are weak • Have an audience present when you engage someone
The Lens Model of conflict • Conflict can be viewed like lenses through glasses. • The fundamental aspects in the lens model are 1) communication behaviors 2) the perceptions of those behaviors • Individuals may have different perspectives of the same behaviors. Each person may have a different view of… • Oneself • The other person • The relationship
Two people in conflict can have different perspectives on the same conflict • Notice how the two characters perceive the odds differently • http://www.youtube.com/watch?v=KX5jNnDMfxA
Bibliography • Hocker, Joyce. Wilmot, William. “ Interpersonal Conflict”. McGrawHill. Boston. 2007.