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Meeting Facilitation and Conflict Resolution (Interpersonal, Group, Systemic) April 2013

Meeting Facilitation and Conflict Resolution (Interpersonal, Group, Systemic) April 2013 Minnowbrook Conference Center. Why talk about meeting facilitation and conflict resolution?. Potential causes of conflict in groups: No facilitation Individual differences

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Meeting Facilitation and Conflict Resolution (Interpersonal, Group, Systemic) April 2013

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  1. Meeting Facilitation and Conflict Resolution (Interpersonal, Group, Systemic) • April 2013 • Minnowbrook Conference Center

  2. Why talk about meeting facilitation and conflict resolution?

  3. Potential causes of conflict in groups: • No facilitation • Individual differences • Lack of/ different information • Unclear goals • Personal or professional agendas (no common purpose) • Lack of behavioral standards • Power • Lack of problem-solving process • No ability to reflect, assess, improve

  4. Facilitation is the design and management of structures and processes that help a group do its work and minimize the common problems people have working together.

  5. Facilitator Tasks • P Purpose • O Outcome • A Agenda • G Groundrules

  6. Things to consider • Methods of Interpersonal Communication • Results of Interpersonal Communication

  7. Steps for facilitating first meeting: • Introduce everyone at the table • Discuss purpose of meeting • Set Initial Groundrules • Set Agenda • ID Problem/Issue to be discussed • Clarify the issue • ID interests not positions • Brainstorm/Discuss

  8. Activity: 25 minutesReport: 2 minutes each group

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