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Get More Efficiency in Your Daily DSD Business Jon Rasmussen Director, CG Industry Marketing. Agenda. Motivators…start with a look at DSD Data from the GMA Study – Unleash the Power of DSD Automated delivery Elements of a solution
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Get More Efficiency in Your Daily DSD BusinessJon RasmussenDirector, CG Industry Marketing
Agenda • Motivators…start with a look at DSD • Data from the GMA Study – Unleash the Power of DSD • Automated delivery • Elements of a solution • What else can you do…here is where the technologies converge • Questions
DSD and Time Utilization • Deliveries per year • Small store 1040 (3+ per day), large store – 11,700 (37+ per day) • Average delivery time • Small store 36 minutes, large store 84 minutes • 20-27% of the time spent stocking and merchandising • 31-32% of the time spent with backdoor delay and check-in verification
DSD Efficiencies • Migration to pre-sales/merchandising – 50% in small and 77% in large • Not everyone has the same efficiency • Delivery windows are tight
Achieving Greater Efficiencies • 5 minutes for manual entry vs. 30 seconds for electronic • Up to 20 minutes in a large format store • EDI – ASN with SSCC is best practices
Achieving Greater Efficiencies • Big gains for both retailer and DSD personnel are when accuracy is rewarded by sampling or simply a totals count • Item by item can take up to 60 minutes with complicated deliveries
Store Shrink…Retailer Interest • 11% of total store shrink is in backroom receiving • Automated DSD receiving reduces shrink
Out-of-Stock Impacts • Need to spend more time merchandising
Automated Delivery • DEX/UCS (Direct Exchange Uniform Communication Standard) • DSD handheld computer to retailer receiving PC; verifies products and prices • NEX/UCS (Network Exchange Uniform Communication Standard) • Office computer to office computer; delivery notifications and statements • EDI/ASN (Electronic Data Interchange/Advance Shipment Notice) • Host system to host system the day prior; reconciliation prior to delivery • SSCC (Serialized Shipping Container Code) • Unique barcode/RFID label that is applied to the cases/pallet that ties back to the EDI/ASN for product shipment details • SBT (Scan Based Trading) • CG companies are paid on what is sold, so the delivery window is unrestricted and the product selection, stock levels, and merchandising are the responsibility of the DSD personnel. • GDSN (Global Data Synchronization Network) • Methodology and communications to synchronize product information and pricing between trading partners (one source to eliminate errors)
Print & Apply Hand Apply SSCC Support • You don’t need a full WMS • You do need • Barcode printer • Optional RFID • Handheld or forklift computer with scanner and/or RFID reader • Scanning optional for DSD personnel • Data repository • EDI/ASN Hand-held
Technology Convergence for Efficiency On the Route • GPS – directions and route realignment • WWAN • Price updates – reduces delivery delays • Order communication (mid-day) – eliminates end of day traffic impacts • Delivery coordination – ensure driver and merchandiser are there at the same time • Emergency dispatch – address critical out-of-stocks especially during promotions • 802.11 • Hot spots –WWAN like communications • Yard/settlement –reduces check-in/out time • Credit card reader – uplift from cash customers
Efficiency – On the Route • RFID • Asset tracking – identify where plastic crate/tray theft is occurring • Delivery confirmation in compliance situations • Camera • Promotion non-compliance – trade funds negotiations • Report damage – product, point of purchase, vending • Competitive product/display information • Invoice capture – signatures or store stamp
Efficiency – On the Route • 4” Portable printing • On the spot – eliminate a trip into the cab of the truck • Less expensive to operate – cheaper paper and no ribbons • Modem and Ethernet docks – least expensive nightly communications • BT headset – hands-free “phone” usage • BT SF51 for picking – when you have the drivers pick their own orders from the warehouse
CreditCard Reader BT Speech &Voice Modem Ethernet Single Dock & Comm Adaptors Receipt Printers Standard and Extended Battery Packs AC Adaptor 4-Pack Charger Hands Free Scanning DEX Cable Vehicle Dock Ethernet Multi-Dock Vehicle Monitoring It Takes More Than Just A Computer! • Merchandising/Pre-sales • DSD • Delivery • Software for: • DSD (configurable) • DEX • Communications • Dispatch • Directions/Maps • Credit Card Auth. • Host Software: • Route scheduling • EDI • DataSync
Different Needs CN2B Low-end Merchandising CN3 Full Featured CK60 When you need large keys - really rugged!
Evaluating Your Needs – Where do you want to go? • Large, small, or QWERTY keys • PAN, LAN, WAN wireless communications • Barcodes and images • Wireless printing format • GPS • RFID capable • Voice capable • Peripherals
Resources • Intermec | www.intermec.com Jon Rasmussen Director Industry Marketing, Consumer Goods jon.rasmussen@intermec.com Steve Christensen Senior CG and Retail Business Development Manager, Intermec steve.christensen@intermec.com