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Department of Human Resources

Department of Human Resources. Office of Licensing and Monitoring April 24, 2015. Critical Incident Reporting. Providers overall reporting of critical incidents has greatly improved. State wide accuracy 83%. Examples of areas that were improved: Knowing what to report

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Department of Human Resources

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  1. Department of Human Resources Office of Licensing and Monitoring April 24, 2015

  2. Critical Incident Reporting • Providers overall reporting of critical incidents has greatly improved. State wide accuracy 83%. • Examples of areas that were improved: • Knowing what to report • Discontinued identifying the foster care agency (RCC, ILP, TFC) as the placing agency. • Documenting the who what when and why in the narrative of the incident report. • Submitting incident report without errors.

  3. Critical Incident Reporting • The following are areas that continue to require improvement. • The Youth in Placement’s name should be listed as first name, last initial onlyto ensure the child’s confidentiality as required by COMAR • Attention to detail • Not checking the police involvement box • Missing zip codes on addresses • 48 Hour reporting • Incorrect agency type

  4. Critical Incident Reporting Why reporting critical incidents are so important?

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  15. Thoughts for the Future

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