Human Resources Department Lindos Hotels

1. Training actions Human Resources Department Lindos Hotels

2. Dear GuestsAs we all know : The world's most abundant and richest energy supply is conservation.If a large amount of people practice small "ways" to decrease the environmental impact, then we have accomplished a great deed. One person utilizing the energy efficient practices is great, but one thousand is even better.This is our philosophy at Lindos Imperial Hotel, We will try a better involvement of our staff, guest and suppliers in order to increase our sustainability performance.In April 2015, the management of Lindos Imperial Resort & Spa launched the implementation of the international Travel life Sustainable Management System, aiming to incorporate a sustainable basis in the hotel’s Operation & Development.Help us to protect our environment or better ‘’ the environment for the next generation ‘’ We careLindos Imperial environmental Team

3. Children club environmental activities We care Environmental responsibility in our Kids Club. Nature beach walks,team building games, gardening, Healthy nutrition, cooking lessons by using local products & some other activities introducing the local history and traditions.

4. Sustainability in our hotel We care

5. This is our philosophy at Lindos Imperial Hotel, We will try a better involvement of our staff, guest and suppliers in order to increase our sustainability performance.

6. Protect the environment because it is our home

7. We will try a better involvement of our guest in order to increase our sustainability performance.

8. OUR PURCHASING POLICY Every purchase must cover a real need of our hotel . 1.All the suppliers during the negotiation should be informed about our purchasing policy, informing them about our sustainability procedures and asking them if their company has a similar policy. Organic or fair trade product will be examined if available. 2.Priority will be given to products from the local markets (on a regional and state level) that they meet the requirements and basic needs of the Resort. 3.We decide to cooperate with the local suppliers as the important factor of product transportation should always be considered, the basic reason is the air pollution and fuel consumption for delivery the products to our door. 4.Priority should be given to sustainable produced, recyclable and recycled products, as is our aim to reduce the waste into the environment. 5.Also preference is given, wherever possible, to the purchase of products in bulk and re-useable or returnable packages. Single-use and disposable items are to be avoided if possible and according to our needs. 6.Cleaning materials should be always ECO Friendly. The packaging must be recyclable or made of at least partially recycled materials. 7. Regarding the maintenance equipment ( small devises ) light bulbs etc and in general other equipment needed, priority is given to devises that consumes less energy. Our purchasing manager must carefully check that all these devises not to contain forbidden CFC's. 8.The use of materials containing substances dangerous to public health and the environment (such as asbestos, polyurethane, etc.) will be avoided in the construction of buildings, insulation or decoration during renovations or to repair any other defects during the operation of the hotel. 9.Tonners for our PC /printers should be recycled, and possible to be refilled, as well to order recycling peppers for all of us working at Lindos Imperial Hotel. • 10. kitchen utensils and disposables for general use to be recycled. Objects and materials from tropical forests are to be avoided. Souvenirs and other products made of animals protected by w.w.f are to be avoided as well.We care

9. LINDOS HOTELS & RESORTS • HUMAN RIGHTS POLICY STATEMENT • Policy Issued: April 2015 • Lindos Hotels & ResortsrespectthehumanrightsstandardscontainedintheUniversalDeclarationofHumanRights (UDHR). Human Rights Policy reflects our commitment to conduct our business in a manner a consistent with these standards. • part of this commitment, Lindos Hotels & Resorts conduct ongoing human rights due diligence and are designing a formal approach to localize due diligence to be implemented at the regional or country level. Individuals seeking to report potential human rights infringements can do so through the Company’s HR Dpt. • Lindos Hotels & Resorts policies require that our business be conducted with honesty and integrity, and in compliance with all applicable laws. • While we assess Lindos Hotels & Resorts ability to impact the broad universe of human rights through our direct operations and business relationships, our human rights impact assessment suggests that we have specific responsibilities related to: • Lindos Hotels & Resorts Associates: Lindos Hotels & Resorts enforce a policy of non-discrimination with respect to employment, treats workers fairly with respect to wages, working hours and benefits, and promote and embraces diversity in all aspects of our business operations. • Lindos Hotels & Resorts are further committed to freedom of association and have zero tolerance for all forms of forced, bonded or compulsory labor. Lindos Hotels & Resortscondemnallformsofexploitationofchildren. The company does not recruit unlawful child labor and supports the elimination of exploitative child labor. • Local Communities: Lindos Hotels & Resorts are committed to promoting the human rights of individuals in the communities in which we operate. This includes the promotion of human rights through economic development and job creation as well as proactive steps to recognize and respect cultural heritage and ensure the company respects the community’s right to water. • Business Partners: Lindos Hotels & Resorts promote adherence to international human rights principles amongst our business partners. We incorporate human rights into our decision making process related to business relationships, sponsorships and client engagements and will use our leverage to promote respect for human rights as appropriate. • In addition, Lindos Hotels & Resorts recognize the industry’s risk of being linked to instances of human trafficking. Thecompanyiscommittedtocontributingtothepreventionofhumantrafficking, throughawarenesstrainingandengagementofourassociatesandguestsandtodevelopingandsharingbestpractices. • If you have questions related to our Human Rights Policy, please email us at • hrli@lindoshotels.com & hrlr@lindoshotels.com • KaragiannisApostolos • Human Resources Manager

10. Written Community Policy Written Community Policy It is the commitment of the Lindos Imperial Resort & Spa hotel management and team to ensure we review the operational impacts and their effect upon both the local residential community and the business community. Working together we will ensure that the hotel promotes positive social and economic influences and will reduce or eliminate negative impacts which are within our control. The primary goals related to our Community Policy are as follows: Certification In order to satisfy broader sustainability criteria, including the socio-economic impacts and Staff welfare, we have subscribed to the Travelife Sustainability System with initial implementation in 2015 to achieve the Gold award standard.This sustainability system covers Community Integration -How a property works with its local community, ensuring they are consulted and treated fairly and Suppliers -How a property works with its suppliers, ensuring that they understand and support its sustainability objectives. Promotion of Responsible Tourism in the Area We aim to ensure a close relationship and co-operation with local authorities of the nearby villages and the island of Rhodes in general, in order to promote and improve greater economic and social benefits for the residential and business community. The Hotel will also work with local schools and arrange educational visits to the hotel with speakers from Rhodes who can discuss the projects on the island and how they can become involved. Community events can be held with no costings. Provision of work experience positions where possible. Purchasing As part of our Purchasing Policy and ensuring that the quality of our product and commercial feasibility is not compromised, we aim to purchase and promote products from the local area. This will help reduce CO2 emissions from transportation and allow our customers to experience the traditional taste of the local community and country. As an island, Rhodes works with local service suppliers as is practical and as necessary, businesses on the Greek mainland. Our suppliers will provide us with their environmental certification where applicable. Employment The hotel recognizes the importance of recruiting local people as employees, understanding that the majority of their work income will be spent locally thus providing secondary economic benefit to other businesses in the community. Additionally, it recognizes the long-term importance of local residents staying within the community, rather than having to seek employment elsewhere. We believe this policy helps preserve the vital community links that, in turn, forms part of our hospitality product in the hotel. Donations and Charity It is the policy of the hotel that whenever items such as furnishings or linen are no longer suitable for use within the hotel, it will offer these items to local organisations that may benefit from them. Annual donations to local organisations will be made.

11. Energy savings & Actions • We replace with energy-saving lamps 65% of total lighting needs. • Additionally, timer switches are used in all exterior spaces • A magnetic card is used in the electrical systems of all guest rooms , to ensure that all electrical appliances are switched off upon leaving the room. • Air-conditioning is switched off upon opening windows or doors • Improve insulation of pipes containing hot/cold fluids • Improve burner/boiler maintenance, by external accredited technician • Personnel training and information so that all staff can adopt energy saving actions into their dailyactivities.

12. Water saving • WE STRIVE TO MINIMIZE WASTE AND MAXIMIZE REUSE • Daily maintenance checks in order to repair faults and leaks as soon as they occur. • Guest info cards to minimize bed linen and beach towel change. • Treated wastewater is partially used for hotel garden. • Automatic underground irrigation systems with time table for the irrigation of our gardens. • Training of the housekeeping and kitchen staff to ensure the reasonable use of water during their dailyduties. • For 2018 flow regulators will be installed on showers heads

13. Pool water treatment our target for 2018 is 0.034/per bed-night • Water Treatment reduction is by 14% up to end of August per bed night. water treatment is indispensable for health and safety reasons.

14. LAUNDRY CHEMICAL CONSUMPTION COMPARISON 2016 VS 2017our target for 2018 is 0.0019/per bed-night

15. HOUSEKEEPING CHEMICAL CONSUMPTION COMPARISON 2016 VS2017our target for 2018 is 0.008/per bed-night

16. KITCHEN CHEMICAL CONSUMPTION COMPARISON 2016 VS2017our target for 2018 is 0.023/per over night

17. RESTAURANT CHEMICAL CONSUMPTION COMPARISON 2016 VS2017our target for 2018 is 0.0026/per over night

18. General waste 2016 vs2017 , in comparison with 2016 some months in 2017 we achieve to reduce the general waste per overnight (total of recyclable +general ) average 2%

19. Social responsibility To increase the use of local and Greek products into at least 50% of the total food and beverage consumption. Promoting the local products of Rhodes Island by using some of these in our food recipes. All hotel services to be more environmental oriented. To inform our guest about our culture & natural heritage. More over to inform them for the proper code of conduct when they visit such areas. To organize some environmental activities inside the hotel. Invite our Guests to participate at this kind of activities To create a work environment free of discrimination or harassment, offering equal employment opportunities to all staff qualified to work. Our guests have the chance to try or buy local products such as wine from Rhodes, melekounia sweets, etc. and be informed about the methods of their production. We also inform them for the quality of local products and how helpful is for the economy if return back home with some local products in their luggage. We participate in the Greek Breakfast Campaign organized by Hellenic chamber of Hotels. We buy almost 50% of the total hotel needs locally cultivated fruits & vegetables in order to support the local suppliers and economy. Donations & memberships. Constant support the local economy by creating new jobs and paying salaries and taxies. Create a pleasant working environment. Motivate our staff in order to participate all of them at our sustainability programme. Inform all of them how important for the future and for the next generation is this kind of activities. Our hr department check the satisfaction of our employees and try to solve problems and help them. We All Know that Happy employees = happycustomers. Students from international and local universities make their practices at our hotel in all departments of the hotel.

20. We participate in the Greek Breakfast Campaign organized by Hellenic chamber of Hotels

21. We support the local community and local cultural events 5thPefkos Gastronomy Festival, Tastes & Traditions of Rhodes with Exhibition of Local Products - Mon 19 Sept A two-day community celebration full of Greek traditions, food, culture. Culinary creations, exhibition with traditional Greek products from local producers, arts and crafts, Greek music and dance performances from mainland, Makedonia, Thrace, Crete and other parts of Greece. Amazing prize draw, live cooking and wine demonstrations and much more... Package price for local excursion will be Adults 30€ and Children under 12 yrs 20€ Price includes: Return transfer from/to the hotel Entrance fee to the festival Platter with traditional Greek home food (mousaka, soutzoukakia, gigantes, imam baildi, tzatziki) and a glass of wine or beer per person. For more information please visit our FB https://www.facebook.com/MyPefkos/http://www.mypefkos.com/ Many thanks for your support

22. We support the local events

23. HUMAN RESOURCES ANNUAL REPORT OF INDICATORSLINDOS IMPERIAL RERSORT & SPA LINDOS IMPERIAL EXECUTIVE SUITES2016/2017Human Resources Department Lindos Hotels

24. OUR PRIRIORITY IS A ‘’HEALTH AND SAFETY ‘’ ENVIRONMENT SOME OF OUR SPECIFIC MEASURES A Health & Safety policy was developed, stipulating that the hotel must maintain its health and safety system with specific measures, committees,staff training. etc The system is implemented and monitored by the maintenance and human resources management. We will continue our efforts to ensure our hotel is safe for each of our employees and our guests. Implementation of HACCP (food hygiene and safety system) Implementation of ISO 14000 &22000 proceduresHotel products used are ECO friendly Operating License and Fire Safety Certificate for all hotel premises License of our lifts Certificate of our water slides Certificate of our kids play ground Regular laboratory tests to minimize the risk of legionella. Regular laboratory tests in all our pools Regular laboratory tests of the food prepared in all hotel’s kitchens & bars Regular maintenance of all equipment in each department Regular maintenance of our central air condition system train our staff for emergency situations like, fire precaution actions & first aid actions All employees must have the ‘’health book’’ according to the Greek law

25. OUR PHILOSOPHY ‘’SAFETY FIRST’’ Biohazards: Cleaning HazardWorkers cleaning bathrooms may come across body fluids such as blood, vomit or feces.PreventionReduce the risk of exposure by following these guidelines:• Use personal protective equipment such as disposable waterproof gloves.• Use disposable towels to clean up all visible material.• Discard towels in a waterproof garbage bag.• Disinfect the area with a diluted bleach solution.• Don’t compress garbage or reach into garbagecontainers with bare hands.• Don’t hold garbage against your body during handling Many chemicals used in workplaces may cause irritation oreven serious injury or disease.PreventionReduce the risk of exposure by following these guidelines: • When handling chemicals, use personal protective equipment asrecommended by the manufacturers and required by the employer.• Read the labels and the safety data sheets (SDSs)that accompany chemicals.• Follow safe work procedures.• Store chemicals in a properly ventilated, locked area and post warningsigns.

26. OUR PHILOSOPHY ‘’SAFETY FIRST ‘’ • Biohazards: Laundry Hazard • When making up rooms, workers may come across items that are soiled by blood or other body fluids.Prevention • Reduce the risk of exposure by following these guidelines:• Use personal protective equipment such as rubber gloves.• Use garbage bags or specially marked laundry bags to separate soiled items.• Train laundry workers so they can use appropriatepersonal protective equipment and take other necessary precautions • PreventionReduce the risk of injury by following these guidelines:• Use a ladder that has slip-resistant feet.• Set the ladder on a flat, from surface.• Face the ladder when standing on it and when climbing up or down.• Keep the Centre of your body between the side rails of the ladder.• Don’t work from the top two steps of a stepladder Manual handling, especially in storage areas, can lead to overexertion injuries, andsprains and strains.PreventionReduce the risk of injury by following these guidelines:• Stack items so they are stable.• Organize storage areas by weight, with heavier items between knee and chest levels to minimize lifting.• Use a ladder or stepstool to reach items on higher shelves.• Keep the floors of cold storage areas free of ice buildup.• Use safe lifting techniques.• Use dollies whenever possible.• If an item is too heavy, ask for help

27. OUR PHILOSOPHY ‘’SAFETY FIRST’’ Preventing harassment in the workplace Is any inappropriate conduct, comment, display, action or gesture by a person that could be a threat to the health or safety of another worker.There are two types of harassment:• The mistreatment of a worker based on their race, creed, religion, colour, sex, sexual orientation, marital status, family status, disability, physical size or weight, age, nationality, ancestry or place of origin. This type of harassment is strictly prohibited.• Personal harassment that negatively affects the worker’s psychological or physical well-being where the harasser knows, or should know, the harassment would humiliate or intimidate the worker. Some examples of personal harassment include verbal Despite the relatively small number of incidents that occur, workplace violence in the hospitality industry can result in physical and psychological injuries.PreventionReduce the risk of incidents by following these guidelines:• Ensure workers know the early warning signs of a potentially violent situation.• Ensure workers are able to get help quickly if an incident occurs.• Develop and make available to workers written safe work procedures for working alone or in isolation. or written abuse or threats, insulting jokes or gestures, personal ridicule or malicious gossip, work sabotage and vandalism of personal property.Employers have two responsibilities for preventing harassment in the workplace. They must:• Develop and implement a written harassment policy that meets the requirements set out in the regulations. • Ensure, as much as reasonable, that workers are not exposed to harassment arising from any situation at work.

28. OUR PHILOSOPHY ‘’SAFETY FIRST’’ Right to refuse dangerous work Workers have the right to refuse unsafe work. In fact, workers should not carry out any task that they have reasonable cause to believe is unusually dangerous to themselves or others. When a worker believes they have been asked to perform unusually dangerous work, they should inform the supervisor or employer politely that they cannot do it due to a health and safety concern. The supervisor or employer who receives the report must investigate immediately. If there is an unsafe act or condition, it must be corrected immediately. Sometimes the supervisor or employer may not agree that the task is unusually dangerous. Workers must not be disciplined for refusing to perform tasks that they have reasonable cause to believe is unusually dangerous. The worker may be assigned otherwork at no loss in pay while the reported unsafe act or condition is investigated. The refused task(s)may be reassigned to another worker as long as the replacement worker is advised in writing ofthe reasons for the refusal, why the replacement worker can perform the task(s) safely and thereplacement workers’ legislated right to refuse. • Ensure the health, safety and welfare of your workers.• Correct any workplace conditions that are hazardous to the health and safety of your workers.• Inform your workers about the hazards in your workplace and how to protect themselves from those hazards.• Provide your workers with access to the SEA and the regulations.• Ensure that your workers know their legislated rights and responsibilities, and that they comply with the health and safety requirements for your workplace.• Establish an occupational health and safety program.• Provide and maintain protective devices, equipment and clothing, and ensure that workers use them.• Ensure your workers receive education, training and supervision specific to your workplace.• Consult and cooperate with your occupational health and safety committee (or worker health and safety representative).

29. Human Resources Department Lindos Hotels

30. Indicators by destination

31. Staff by type of contract Human Resources Department Lindos Hotels

32. Staff by type of contract Human Resources Department Lindos Hotels

33. Male / Female distribution Human Resources Department Lindos Hotels

34. Male / Female distribution Human Resources Department Lindos Hotels

35. Staff by destination Human Resources Department Lindos Hotels

36. Staff by Nationality Human Resources Department Lindos Hotels

37. Training actions Human Resources Department Lindos Hotels

38. بزرگترین بانک پاورپوینت ایران www.txtzoom.com بانک هوشمند اسناد متنی Στυλ κύριου υπότιτλου