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PEREKAYASAAN MAJLIS PERBANDARAN MANJUNG LESEN PENJAJA

PEREKAYASAAN MAJLIS PERBANDARAN MANJUNG LESEN PENJAJA. Profil Projek. PROSES ‘AS IS’ Lesen Penjaja Berisiko Tidak Berisiko. Proses Kerja Semasa (As-Is) (Penjaja Statik / Penaja Beredar ) Lesen Penjaja Berisiko. Hantar permohonan. Bayaran Proses

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PEREKAYASAAN MAJLIS PERBANDARAN MANJUNG LESEN PENJAJA

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  1. PEREKAYASAAN MAJLIS PERBANDARAN MANJUNG LESEN PENJAJA

  2. ProfilProjek

  3. PROSES ‘AS IS’ • Lesen Penjaja • Berisiko • Tidak Berisiko

  4. Proses Kerja Semasa (As-Is) (Penjaja Statik / Penaja Beredar ) Lesen Penjaja Berisiko Hantar permohonan Bayaran Proses MP:5 Minit Keputusandiperolehi MM:5minit Tak Lengkap Terimadan Semak MP:5 minit Lengkap Memo Merujuk PPKP U 32 MP:30 minit Daftar MP: 5 minit Maklumankeputusanmelalui SMS MP: 10 minit Buka fail MP: 15 Minit MM: 5minit Terima Laporan PPKP U 32 MP: 15 minit MM: 5 minit MM: 480minit Lawatan /Penilaian MP: 60 Minit MM: 1440minit MM: 480minit Menyediakanperakuan MP:60 Minit MM:: 1440 minit MM: 40 minit MM: 15minit Semakankertaskerja MP: 15 Minit MM: 240 minit LULUS 10 HARI Keputusan/ perakuan Kertaskerja MP : 480 minit Tolak / Lulus

  5. Value Analysis of Process ( PENJAJA BERISIKO)

  6. Proses Kerja Semasa (As-Is) (Penjaja Pasar Malam ) Lesen Penjaja Tidak Berisiko Hantar permohonan Bayaran / TerimasuratKelulusan / Lesen Tak Lengkap Terimadan Semak MP:2 minit MM: 4 minit MM: 2 minit LULUS 20 MINIT Lengkap Masuk Data / Keluarkan Resit bayaran dan lesen MP: 10 minit MM: 2minit

  7. Value Analysis of Process (PenjajaTidakBerisiko) Rule of Thumb: CVA and BVA – Simplify and Optimize NVA – Eliminate

  8. Peluang Penambahbaikan Lesen Penjaja Berisiko Gabungkanprosesdaftar, buka fail dan memo merujuk MP: 15 minit Hantar permohonan Bayaran Proses MP:5 Minit Keputusandiperolehi MM:5minit Tak Lengkap Terima dan Semak MP:5 minit Lengkap Memo Merujuk PPKP U 32 MP:30 minit Daftar MP: 5 minit Maklumankeputusanmelalui SMS MP: 10 minit Buka fail MP: 15 Minit MM: 5minit Terima Laporan PPKP U 32 MP: 15 minit MM: 5 minit MM: 480minit Lawatan /Penilaian MP: 60 Minit MM: 1440minit MM: 480minit Menyediakanperakuan MP:30 Minit MM:5 minit MM: 15minit Keputusan / kelulusanditurunkuasakpd. PTA MM: 480 minit Semakankertaskerja MP: 15 Minit MM: 1440 minit MM: 240 minit LULUS 10 HARI Keputusan/ perakuan Kertas kerja MP : 480 minit Tolak / Lulus

  9. PROSES ‘TO BE’Lesen Penjaja (a)Berisiko (b)Tidak Berisiko

  10. Proses Kerja Semasa (To-Be) Lesen Penjaja Berisiko Proses Kerja Semasa (To-Be) Lesen Penjaja Berisiko Hantar permohonan Bayaran Proses MP:5 Minit Keputusandiperolehi Tak Lengkap MM: 1minit Terima dan Semak MP:5 minit Lengkap Daftar ,buka fail dan memo rujuk PPKP ZON MP: 20 minit Maklumankeputusanmelalui SMS MP: 10 minit MM: 5minit Terima Laporan PPKP U 32 MP: 15 minit MM: 480 minit Lawatan /Penilaian MP: 60 Minit MM: 480 minit MM: 1440minit Keputusan/ perakuan MP : 30 minit LULUS 6 HARI MM: 240 minit Tolak / Lulus

  11. Proses Kerja Semasa (To-Be) Lesen Penjaja Tidak Berisiko Hantar permohonan Bayaran / TerimasuratKelulusan / Lesen Tak Lengkap Terimadan Semak MP:2 minit MM: 4 minit MM: 2 minit Lengkap Masuk Data / Keluarkan Resit bayaran dan lesen MP: 10 minit MM: 2minit LULUS 20 MINIT

  12. Value Analysis of Process (PenjajaTidakBerisiko) Rule of Thumb: CVA and BVA – Simplify and Optimize NVA – Eliminate

  13. PerbandinganSebelumdanSelepasProjek LESEN PENJAJA

  14. RingkasanPenemuandanCadanganPenambahbaikan

  15. RingkasanPenemuandanCadanganPenambahbaikan

  16. RingkasanPenemuandanCadanganPenambahbaikan

  17. ISU DAN CABARAN

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