CYFAR Orientation: Technology

1. CYFAR Orientation: Technology June, 2009 Trudy Dunham & Barbara Woods

2. These materials are online! http://www1.cyfernet.org/tech/tech.html

3. Geek Speak • 3G, 4G • App • Augmented Reality • Blackberry Jam • Citizen Journalism • Clickers • Cloud computing • Creative Commons • Crowd sourcing • Dashboard • Defaced • Designated Texter • Disruptive innovation • Kthxbi • The Long Tail • Lurker • OpenID • Produser • Textrovert • Wisdom of the Crowd

4. You wrote Tech Use Plans for Your Grant • What did you plan? • Did you assume that “technology” meant computer- on-the-desk? • Did you assume we wanted to know that you would do email and word processing? • Was your plan a dragon? (fantasy, out of date, angry) • Was it about tech use, or just acquisition? • Did you view tech as a tool, a resource, and a skill?

5. Did your Planning Process Consider: • Your participants use of and access to technology? • Your staff and collaborator locations, schedules and how they need to work together? • How tech can facilitate program development? • How tech can be part of your marketing/PR? • How tech can attract participants, keep them involved? • How tech can build staff skills? • How tech can add value to your community?

6. Share: What part of your technology planning process are you proud of?

7. Orientation to CYFERnet Technology • Why CYFAR community projects should care about technology? • What are the major ways in which CYFAR projects can use technology? • How do community programs successfully integrate technology for staff and participants?

8. Technology Guiding Principle A CYFAR program has adequate information and communication technology infrastructure, and it modelseffective and innovative applications for professional development, educational programming, online collaboration and publishing. [Examples & strategies available online]

9. WHY Technology in CYFAR? • Technology is changing society • Citizens, workers, families, youth, staff • The Digital Divide is real • Slow adopters, poor access; major consequences • At- Risk most likely to be left behind • Effective, motivating, cost & time saving, convenient • CYFAR is about enhancing technology literacy • Consistent part of mission from the beginning

10. WHAT: Key Elements In Integration • Infrastructure • Program Management • Program Planning & Development • Marketing & Communication • Evaluation • Collaboration • Professional Development • Scholarship • Educational Programming

11. HOW-Infrastructure & Management • Hardware: • Desk top & mobile • Individual & group use • Peripherals • Networking / Internet access • Broadband • Mobile • Training and support • Software – apps for office work, budgeting and program management

12. HOW: Program Planning, Marketing, Evaluation, and Collaboration • Search program ideas and grant opportunities • Produce website, Twitter, text blasts • Online collaboration on projects and grants • Electronic publishing of program lesson plans, tip sheets, research briefs, ideas • Promising practices – learnings/eval results • Tools – web collaboration, listservs, CYFAR reporting, professionals database, blogs, surveys, online communities

13. Professional Development-Scholarship • Online CYFERnet seminars and opportunities • CYFERnet informational database resources • Other online journals, articles and reports • Online classes, videos • Podcasts to download and go • Collaboration and research tools • Writing & critique aids

14. Educational Programming • Primary Focus: Integrating technology into program, to build tech literacy, other skills and knowledge sets, and intrinsic motivation • Methods – Varied!! Lots!! • Tie technology into your logic model components and show its impact on participants

16. HOW to Integrate Technology • The Technology Utilization Plan • Cover infrastructure, program management, collaboration, professional development, educational programming • Specify who will do what by when • Define Roles: • State Tech Utilization Liaison • Community Tech Utilization Contact

17. Number of staff members Number of computers with replacement cycle Peripherals – cameras, GPS, etc. Wireless or wired, mobile Internet connection- broadband/dial-up Technical Support Training plan to ensure staff have needed skills, what and who will provide it Computer labs/ access to additional equipment Name & email of your tech. staff Technology Plan - Infrastructure

18. Tech Plan – PD & Collaboration • Professional Development • Indicate basic staff technology competencies need for online learning, teaching • Plan for staff participation in technology-based program learning opportunities, as learner and trainer • Collaboration • Plan for sharing findings electronically, on CYFERnet, • Join online community; develop resources as part of a team • Use online tools to do program work from a distance

19. Tech Plan: Enhancing Program • Assess Participant Demographics • Assess Program Focus: guiding principles, content, life skills • Assess Program structure • Assess Technology Infrastructure • Compile this info to design how can use technology as a component or resource of your educational program

20. Tech Plan: Educational Use, Audiences • Program to build interest and motivation • What want to learn, to do • What need to have in place to do this • Program to build general knowledge and skills • Content & simulations available online • Program to teach technology literacy skills • Youth: online communication; online citizenship, health and safety; online research; digital media • Adults: living in the online society (online communication, information and research, workforce, social networking)

21. Tech Plan: Educational Use, Best Practice • Secure time in a lab or purchase mobile tech to provide access to tools • Exploit technology's ability to teach science and arts-based curricula through online simulations • Couple technology-based activities with related nontech-based activities that emphasize socialization, physical activity, and real world experience

22. Use the Tech in Your Logic Model • Identified Needs & Assets: the Situation • Resources Available: the Inputs • Activities: the Outputs (by participant) • Desired Results: the Outcomes • Consider how to use technology to collect data • Technology as tool, resource, strategy to make your program more effective

23. What from your tech plan should you have included in your logic model? It’s not too late!

24. Part 2: things to think about

25. It’s Not Your Parent’s Internet • Social – Participatory – Interactive • Tools to help you do your work • Will fundamentally change how you do your work, and what your work is. • Because the Internet and mobile technology, and the capabilities to learn, create and communicate, is fundamentally changing society and how it works. • So if your work doesn’t change, we have a problem.

26. It’s Not Your Parent’s Internet • Participation in "Member Communities" now outranks email in time spent • Audience engagement around online video • Search continues to be an indispensable tool • Access to social networking sites via mobile devices • Research: "Listening" vs. "Asking” • Ask/surveys: sense of the size or magnitude in population, but not the passion or intensity. • Listen/mine blogs, boards, networking sites: collects the intensity, the energy around consumer issues and beliefs, as well as issues we wouldn’t think of

27. Our Audience / Participants • Around the globe the online population is looking more and more like the overall population. • Interpretation: in a few short years, online access has moved from being a luxury or something cool to an essential, basic requirement. • Translation: Internet is a utility. • Americans spend the most time online (2+ hrs/day) • American online population has more age 50+ than other countries

28. Our Audience / Participants • Social media users are, in comparison with other online users: • Younger • Lower income • More racially diverse • More likely to use mobile Internet devices • More likely to text • More likely to use Internet to get information

29. From The People Formerly Known as “The Audience” • There has been a shift in power • Blogs make us the Press • Podcasting make us Radio • Video make us channels into homes • We are on our own clock • We participate, create, communicate, share, influence, impact • Social media is not a game played from the sidelines Dan Gilmore

30. "Thanks to you and your invention, your pupils will be widely read without benefit of a teacher's instruction; in consequence, they'll entertain the delusion that they have wide knowledge; while they are, in fact, for the most part incapable of real judgment." Plato, Phaedrus 360 On development of the written word

31. Tenets of Social Media Online Life • All ideas compete on even footing • Contribution counts more than credentials • Hierarchies are natural, not prescribed • Leaders serve rather than preside • Tasks are chosen, not assigned • Groups self-define, self-organize Hamel, Facebook Generation vs. The Fortune 500, WSJ 3-24-09

32. Tenets of Social Media Online Life • Resources get attracted, not allocated • Power comes from sharing information, not hoarding it • Opinions compound, decisions are peer-reviewed • Users can veto most policy decisions • Intrinsic rewards matter most • Hackers are heroes Hamel, Facebook Generation vs. The Fortune 500, WSJ 3-24-09

33. Doing Outreach with Social Media • More about sociology than technology: its about conversation, dialogue • The best communication starts with good listening skills & respect • Opening up, loss of control, dynamic • Need to get to personal, trust, • Participatory, constancy, creative • 24/7

34. Build your Own Advocates • In Social Networks, not all friends are created equal • In the online chatter of social networking, be where you can • But build Advocates – clients and peers who know your work and will talk up your services and events, recommend you. • Relationships and trust inherent in social networking today make your advocates an excellent speaker for you

35. Let’s Play the Capital Game! • Look at this slide and take about 5 minutes: • Your Task (its okay to “cheat”): • How is (or is not) technology represented in each component or oval ? • Is this an issue for your community, your program participants, your program staff? • How is this incorporated in your CYFAR Technology Plan?

36. Built Capital Water systems, sewers, utilities, health questions Financial Capital Income, wealth, security, credit, investment Natural Capital Air, soils, water (quantity and quality), landscape, biodiversity with multiple uses Political Capital Inclusion, voice, power Outcomes Healthy Ecosystem Vibrant Economy Social Equity Social Capital Leadership, groups, bridging networks, bonding networks, trust, reciprocity Cultural Capital Cosmovision, language, rituals, traditional crops, dress Human Capital Self-esteem, education, skills, health

37. Key Role Of CYFAR • Sharing Information – teaching our system and our society how to work with at-risk CYF & communities • What incentives would work to encourage YOU to share your knowledge? (to submit your work to CYFERnet) • Knowing, remembering the system • Ease of system use • Comfortable with sharing

38. But to Share, we need Relationship • Our knowledge is closely tied to our identity • Important to each of us that our peers view us as knowledgeable and skillful • Sharing knowledge is risky: people may disagree, make a nasty remark, say not worth listening to. • Sharing knowledge is time consuming, because to really respond to another’s question takes time to understand the issue, explain in depth • But it is your legacy, and rationale for funding

39. What can we do to ensure you are comfortable sharing your knowledge of working with at-risk populations?

40. Pause to Do Nothing • Don’t allow tech & change to stress you • Tech is your tool – you’re not its tool! • Develop habits to keep your focus • Use the participatory nature of media to share the burden • Be productive in ways that facilitate your survival & flourishing in today’s world

41. CYFERNet supports Online Community • Ning • Wiggio • Facebook • Contact cyf@umn.edu if you would like to start a CYFAR online community or virtual team

42. CYFERNET supports CYFAR • Will be emailing you in the coming weeks with suggestions for technologies you may want to try • Build it into your calendar!

43. These materials are online! http://www1.cyfernet.org/tech/tech.html