Enhancing Student Affairs Office: Strategies for Academic Excellence

1. The role of the student affairs office • Needs analysis • Political work • Syllabus • Modules • International Standards • Infrastructure Christopher Moss, U Marburg Workshop in Tuzla

2. The role of the student affairs office • Needs analysis • What resources do the faculties require? • Where do the faculties need assistance e.g. contact with ministry, national agencies Christopher Moss, U Marburg Workshop in Tuzla

3. The role of the student affairs office • Political work • Explaining new systems • Representing faculties interests in decision making bodies – senate, ministry etc Christopher Moss, U Marburg Workshop in Tuzla

4. The role of the student affairs office • Syllabus • Help in drawing up syllabus • Defining and describing learning outcomes Christopher Moss, U Marburg Workshop in Tuzla

5. The role of the student affairs office • Modules • Maintaining standards • Verifying module size: standard sizes • Checking documentation • Measuring workload Christopher Moss, U Marburg Workshop in Tuzla

6. The role of the student affairs office • International Standards = national standards Christopher Moss, U Marburg Workshop in Tuzla

7. The role of the student affairs office • Infrastructure • Setting up examinations records office • Training staff to use new IT systems Christopher Moss, U Marburg Workshop in Tuzla

8. The role of the student affairs office • Networking • Putting faculty staff in touch with colleagues in other institutions • Developing helplines Christopher Moss, U Marburg Workshop in Tuzla

9. The role of the student affairs office • Question: • Where should the student affairs office and the international European Office) be located? Christopher Moss, U Marburg Workshop in Tuzla

10. Trends: Universities shaping the European Higher Education Area • Degree structures • Student centred learning • Bologna Tools • Quality • Mobility • International attractives Christopher Moss, U Marburg Workshop in Tuzla

11. Bologna Cycles • First & Second cycle / third cycle: >85% UK, France; Germany, Romania Bulgaria, Western Balkans 0 > 50% BiH, Makedonia, Germany, Sweden National understanding of reform? Christopher Moss, U Marburg Workshop in Tuzla

12. Student centred learning • Slow change from teacher-centred provision to modular structure • Learning outcomes still slow to be adopted – medium term challenge! • Link with the labour market! Christopher Moss, U Marburg Workshop in Tuzla

13. Bologna Tools • ECTS – success story or not? • Used all over Europe • But is it used correctly? • Diploma Supplements? Christopher Moss, U Marburg Workshop in Tuzla

14. Quality • Programmes evaluated in nearly all countries • Student learning services only 25%! Christopher Moss, U Marburg Workshop in Tuzla

15. Mobility • General balance: • Imbalance in UK and Scandinavia • Band from Estonia to Greece and Turkey plus BiH Christopher Moss, U Marburg Workshop in Tuzla

16. International Attractiveness • South Eastern Europe: • Change from faculty to manageable and coherent structures: universities should be integrated into one legal entity • Curricula overloaded – theory v. practice • ECTS in use – but superimposed on old structures • Quality assurance: tools are often lacking • Student involvement Christopher Moss, U Marburg Workshop in Tuzla

17. Thank you for your attention Christopher Moss, U Marburg Workshop in Tuzla