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Presentation to Portfolio Committee on Home Affairs/SITA Relationship. Moses Mtimunye 14 November 2007. Discussion Points. Background Information SITUATIONAL ANALYSIS SITA – DHA Relationship Information Technology Challenges Security on Official Documents Conclusion. Background.
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Presentation to Portfolio Committee onHome Affairs/SITA Relationship Moses Mtimunye 14 November 2007
Discussion Points • Background Information • SITUATIONAL ANALYSIS • SITA – DHA Relationship • Information Technology Challenges • Security on Official Documents • Conclusion
Background The Department of Home Affairs is the custodian of information pertaining to the identity of all persons Citizens Temporary visitors Permanent residents Asylum seekers Refugees, etc. The DHA issues various enabling documents Certificates (births, marriages & deaths) Travel documents (passports, visas, etc.) Permits (travel, work, etc.) Identification documents
Main processes of the DHA have to do with collection of information (applications) and dissemination of information (issuing of documents) through A national network of offices and branches Foreign missions Mobile units Other agencies where applicable (e.g. SAPO) The mandate of DHA is (among other things) to maintain the integrity of the state and to facilitate citizen access to their rights as enshrined in the constitution through Issuing of relevant enabling documents to deserving persons Movement control of persons coming into or leaving the Republic Safeguarding the democracy through maintenance of a national population register and a voters roll Background, (cont.)
Background - Applications Environment • DHA has over 36 applications. 10 of these are considered major or critical • National Population Register (NPR) • Passport System • Home Affairs National Identification System • Electronic Document Management System • Movement Control System • Visa System • Refugee System • Basic Accounting System (BAS) • Personnel and Salary System (PERSAL) • The Logistics Management System (LOGIS) • Networks • LAN Environment is Outsourced to third parties • DHA used SITA’s shared WAN An application is a program or group of programs designed to deliver business functionality to end users
SITUATION ANALYSIS • Current DG still getting to grips with the challenges of the department. • Current GITO looking into Information and Communication Technology Challenges. • Adoption of Portfolio Management for initiatives grouping + prioritization • Sporting Events planned for 2010 and 2009 places challenges on the department. • Rebuilding confidence in the Integrity of Documents coming out of the department.
SITA-DHA Relationship • 2004/2005 –To Present • Home Affairs Portfolio Committee Intervention brought closer • Cordial Relationship Built. Situation is better with current DG. • SITA has standing invitation to Departmental ICT Strategic Planning • Collaboration in Execution of Key Projects
SITA-DHA Relationship,… • Current Collaboration • Mandatory Services • Transversal Applications Hosting • Comprehensive Printing Services • Key Projects and Services • DHA-DFA Foreign mission project • Desk Top Support • Disaster Recovery • Track ‘n Trace (SMS Portion) • Potential Collaboration • WAN Upgrade (p) • ePassport Interface (p) • Server Consolidation and Hosting (p) • Other Innovative solutions e.g. WHOAMI, Banks Interface for added payment options,
Financial Value of Relationship • REVENUES • FY 04/05 - R 186,615,525.57 • FY 05/06 - R 26,818,692.72 • FY 06/07 - R 87,173,201.38 • FY 07/08 – R 67,451,296.00 • Value of Opportunities • WAN upgrade - R 100,000,000.00 • Other - R 11,000,000.00 • Technology Migration strategies • ePassport System Development • Consolidated Hosting
Challenges Source: (1) MISP Deliverable 2006 - DHA Current IT Assessment.ppt (2) Interviews IS Department, Civics and NIB Business (3) Diagnostic Assessment
Involvement on Key Documents • SITA Prints • ID Document, Temporary Passports and Refugee Certificates. • Measures to Build in Integrity into documents • Bar Coding and Serialisation (BUT) • Need for faster adoption of Digital Identity Management technologies (Smart Cards, Biometrics, PKI, etc) • ID Printing and Handling Processes • Three-Key Process • Ordering And Receiving of ID Documents • ID-Document Issue Control • Printing and Handling • Daily ID- Quality Control
CONCLUSION • DG comes in highly regarded and respected • Current GITO is well respected in ICT industry • There is a need for adoption of Portfolio Management discipline that will • Review and Prioritisation of Projects such as:- • Electronic Document Management System • Electronic Identification System • Modernisation of Legacy Applications • Who am I on Line • Query and Feedback systems (Track ‘n Trace) • Virtual Private Network • Service Management Centre • Consolidation of Hosted Environment • SITA is ready/willing to support DHA turnaround. • Engagement at the correct levels are happening.