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North West Health Self Assessment Process 2011

North West Health Self Assessment Process 2011. Sue Smith Project Manager for the Health Equality Group and Health Self Assessment Lead. Health Self Assessment. 4 Top targets Ensuring everyone has a person centred plan Equal access to all health services

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North West Health Self Assessment Process 2011

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  1. North West Health Self Assessment Process 2011 Sue Smith Project Manager for the Health Equality Group and Health Self Assessment Lead

  2. Health Self Assessment 4 Top targets Ensuring everyone has a person centred plan Equal access to all health services Ensuring people using health services are safe Valuing People targets are met

  3. Overall Ratings

  4. Target One 15 same 1 improved 8 rated lower

  5. Target Two 2 same 14 improved 8 rated lower

  6. Target Three 3 same 10 improved 11 rated lower

  7. Target Four 3 same 13 improved 8 rated lower

  8. Issues • Targets changed slightly from last year • Target 1 re % PCP/health action plan • % for some targets mean ratings changed • Issues about Joint Strategic Needs Assessments- many areas did not have detailed JSNA in place-(red)

  9. Overall • Many areas improved • Data collection improved • More self advocates involved in training • More people had health checks • People felt things were getting better

  10. Target 2 • Reminder texts for appointments • Information shared in referral letters • Wheels for all- cycling project • Care pathway for parents with learning disability • Cancer screening improved

  11. Target 2 • A protocol is in place to follow up non attendance at health check appointments • Healthy lifestyles course • Appointed a postural care physio specialist to deliver postural care • Health action plan audited completed across all services

  12. Target 3 • Acute network • Patient satisfaction survey • Individualised pathways • Thumbs Up • Hate Crime DVD • E learning safeguarding • People involved in training

  13. Target 4 • Health action plans in prison • Accessible custody information • Prison staff training • Prison health staff shadowing CTLD and doing training • Specialist Forensic Practitioner and specialist provider to support people with forensic needs

  14. Target 4 Dementia cafes Complex care teams Autism e learning tool Short break services Transition plans Patient stories Advocacy Hub developed

  15. CQUINS commissioning for quality improvement For mental health services to cover flagging, HAPs & communication needs Re action plan arising from the Green Light Toolkit is delivered Re use of patient passports Re reasonable adjustment 12 staff across their community services trained to use the DISCO With all acute hospitals to improve quality of care

  16. Accessible information • Accessible information- pathwaysassociates.co.uk • Reader panels • Pictorial pathways • DVD patient journeys • Websites • NWAS communication book

  17. Also • Hospital self assessment • Mental health assessment • Hospital patient satisfaction survey • Palliative care work in progress • Best practice event

  18. Next Steps • Good practice event 29th February • All areas developing action plans • Regional report • Review of Health Self Assessment for 2012 • Repeat process later this year • HEG work plan

  19. Thank you • Any questions? Sue Smith susan.smith@northwest.nhs.uk

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