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COBAN Training Practices

COBAN Training Practices. Lee Richards KCMOPD Digital Technology Section Kansas City Missouri Police Department 816-234-5581. Initial BETA Test. Outfitted 2 Wagons in Divisions (Prisoner Transports)

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COBAN Training Practices

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  1. COBAN TrainingPractices Lee RichardsKCMOPD Digital Technology Section Kansas City Missouri Police Department816-234-5581

  2. Initial BETA Test • Outfitted 2 Wagons in Divisions (Prisoner Transports) • Initially trained a handful of officers at the two affected division and trained them individually. • 1 Patrol Car Assigned to Our Unit to Test We Were CluelessWe Had No Idea What We Were Getting Into Lucky Red Tape = 2 Years to Prep

  3. Initial Training Assessment • Determine Who Needs Training • Determine Types of Training • Determine Who will be Trainers • Determine What Training Resources Needed • Determine How to Maintain Training

  4. To Get There In order to know those answers, you have to first start with your deployment plan. • How Many Vehicles • Type of Vehicles/Systems • How is Data Getting to Server • City/Server Structure • End User

  5. Initial Analysis…for our structure • KCPD has 320 Cameras – TopCamII • 7 Patrol Divisions & 1 Academy Division • 915 of 1300 - Officers/Sergeants Use in Vehicle • 1 Division at a Time • 70 Clerks that Upload Drives • 10 Techs Installing/Maintaining Vehicles • 1 Sgt, 2 Officers, 3 Civilians making copies • 350 Commanders & Investigators using Back Office

  6. Training Guestimication • What types of training? • Basic Philosophies of In-Vehicle Systems • COBAN Vehicle System Use • Back Office Use • Installation and Repair • Uploaders (Civilian Desk Clerks) • Who would need training. • About 90% of Sworn • About 15% of Civilian

  7. In-Vehicle Training • Initial Roll Out – 915 Employees – 7 Divisions • Selected 2 Officers/Sergeants from Each Watch at Each Division (Some Good – Some Bad) • Train the Trainer Program • Video – 25 Minute Step by Step • New Employee Maintenance • Regional Academy – 2 Hours • Field Training Officers

  8. Desk Clerk Desk Clerk • Desk Clerks Upload Drives • Initially responded to all 7 patrol divisions and trained clerks on one watch, which trained subsequent watch. • Also had 5 minute video available • Upload • Diagnose and Label Problem Drives • Workflow

  9. Install & Repair Shop • COBAN came to our location and trained our techs. • Our techs trained 3rd party vendor that would do ‘some’ of installations.

  10. Back Office25 Minute Step by Step Video 50 Commanders – Back Office Gradual Method – Had Sergeants in Division Train 300 Investigators/Detectives – Back Office As needed One Group at a Time Each Group had Different Needs 915 Officer Placing holds Entering Data

  11. Maintenance COBAN frequently make updates Short Videos Pushed to Cars Short Videos Pushed to COBAN Workstations Daily Email Newsletter Annual In-Service Training

  12. The Video – Core of Our Training • Step by Step • Chronological Step by Step Order • Filmed Roll Call Where Officers Checked Out • Charging Rack • Where best to place Transmitter on Belt • How to Check Out Drive • Placing Drive in the Car • Signing in • End of Shift • Upload • Returning Equipment

  13. Video Tools Needed • Good Quality Handycam – SD • Tripod • Screen Capture Utility • 321 Soft Screen Video Recorder • Video Editing Software • Adobe Premiere Pro (Expensive) • Windows Movie Maker (Free) • DVD Creation Tool • Adobe Encore (Expensive) • Windows Movie Maker (Free) • Creative Employee • Sense of Humor

  14. Initial Training DVD Chapters • Introduction – About Conversion • Check Out – How To Check Out Drive at Station • Vehicle Prep – How to put drive in system • Sign On – Signing into the System • Transmitter 1 – Charger and Location on Belt • Console – Intro to Console Hardware in Vehicle • Transmitter 2 – Synchronization in Vehicle • Display – Basic Display Functions • Data Entry – Data Entry in the Car • More Menu – All function in the More Menu • End of Shift – Turning off and taking drive in for upload • BO Client • Password – How to Change Password • Video Request & Playback – Basic search and play functions • Multi-View Playback – Playing up to 9 Videos Simultaneously • Snapshots – Creating and Exporting Snapshots

  15. Training Videos • Each Division Watch Trainer Received 1 DVD • Each COBAN Workstation had individual videos • Network ‘Public’ Drive had Videos All Members Had Ready Access to All Training Materials

  16. Updates • Updates Pushed Out to Same 3 Locations • Updates Pushed with ‘Announcement Video’ Feature • Updates Emailed out in ‘Daily Informant’ • Updates in annual ‘In-Service Training’

  17. Lee Richards 1111 Locust Kansas City, Missouri 64109 816-234-5589 lee.richards@kcpd.org

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