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Enabling Technologies for Flexible Formation of Business Chains

Enabling Technologies for Flexible Formation of Business Chains. R. Seguel , R. Eshuis , P. Grefen IS Group / School of Industrial Engineering Eindhoven University of Technology The Netherlands. Agenda. Overview Method Business Application Contribution Future Work.

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Enabling Technologies for Flexible Formation of Business Chains

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  1. Enabling Technologies for Flexible Formation of Business Chains R. Seguel, R. Eshuis, P. Grefen IS Group / School of Industrial Engineering Eindhoven University of Technology The Netherlands

  2. Agenda Overview Method Business Application Contribution Future Work Ricardo Seguel - Beta Conference - Nov. 9 2011

  3. How to integrate Enterprise Information Systems in an efficient and effective way to form business chains?

  4. Common real world situation • Business executives from different countries • meet at international conferences • Look for new opportunities • Do business • Many meetings • Translators • Listen to an executive • Translate the sentence in his mind • Speak the translated sentence to the other Ricardo Seguel - Beta Conference - Nov. 9 2011

  5. Common real world situation • Many languages, own grammar and vocabulary, e.g. Spanish and Dutch • Translated sentences with words in the right order and grammar • If so • Executives interact and do business Ricardo Seguel - Beta Conference - Nov. 9 2011

  6. Similar scenario in e-business Executives -> Enterprise Inf. Sys. (EIS) Conference -> Electronic market places Meetings -> Integration of EIS between companies Every company speak its own language, defined by a protocol Differences appear even using common standards So companies cannot interact and do business Ricardo Seguel - Beta Conference - Nov. 9 2011

  7. The translator is a protocol adaptor Receive, store and deliver messages in the right order and format. Companies collaborate with providers and consumers and form different chains Ricardo Seguel - Beta Conference - Nov. 9 2011

  8. How to integrate Enterprise Information Systems in an efficient and effective way to form business chains? Using protocol adaptation and the enabling architectures

  9. Agenda Overview Method Business Application Contribution Future Work Ricardo Seguel - Beta Conference - Nov. 9 2011

  10. From Composition to Process Network Amazon Dell SalesForce, etc. Ricardo Seguel - Beta Conference - Nov. 9 2011

  11. Interacting Services Ricardo Seguel - Beta Conference - Nov. 9 2011

  12. Example of mismatch Fifo queue: ProductOrder, DeliveryDetails X cannot consume the messages from the queue in the expected order Ricardo Seguel - Beta Conference - Nov. 9 2011

  13. Example of Adaptor Ricardo Seguel - Beta Conference - Nov. 9 2011

  14. Ricardo Seguel - Beta Conference - Nov. 9 2011

  15. Need for adaptation • Collaboration of interacting services to reach a business goal • Dynamic service outsourcing • Just-in-time selection of partners • Services cannot collaborate if they are incompatible • They cannot be selected Ricardo Seguel - Beta Conference - Nov. 9 2011

  16. Two kinds of mismatch • Focus of • the research • Interface mismatch • Differences in the formats and • specifications on the messages • Behavioral mismatch • Two interacting servicesreach a deadlock if they wait for each other to send a message Ricardo Seguel - Beta Conference - Nov. 9 2011

  17. Own way of working Ricardo Seguel - Beta Conference - Nov. 9 2011

  18. Method Contribution

  19. Efficient and Effective • Existing methods • Not minimal • All messages • Only sequential processes • Only Synchronous comm. • Efficient and automated approach • Minimal adaptor • Less complex • Less message overhead • Protocols containing • Sequence • Parallelism • Choices • Loops • Protocols using synchronous and asynchronous communication • Most of services communicate asynchronously Ricardo Seguel - Beta Conference - Nov. 9 2011

  20. References • Synchronous minimal adaptor • R. Seguel, R. Eshuis and P. Grefen. Constructing minimal protocol adaptors for service composition. In Proc. WEWST '09, IEEE ECOWS'09, ACM, 2009. • Asynchronous minimal adaptor • R. Seguel, R. Eshuis and P. Grefen. Minimal Protocol Adaptors for Loosely Coupled Services. In Proc. 8th IEEE International Conference on Web Services ICWS'10, Miami, USA. IEEE, 2010. Ricardo Seguel - Beta Conference - Nov. 9 2011

  21. Agenda Overview Method Business Application Contribution Future Work Ricardo Seguel - Beta Conference - Nov. 9 2011

  22. Gartner predictions (Jan. 2010) • Through 2014, the act of composition will be a • stronger opportunity to deliver value from software than the act of development. • By 2014, business process networks (BPNs) will • underpin 35% of new multi-enterprise integration projects. Ricardo Seguel - Beta Conference - Nov. 9 2011

  23. Business Chain cases Produce to Stock (forecast driven) Produce to Order (order driven) (Company W) (Company X) (Company Y) Identifying the CODP Ricardo Seguel - Beta Conference - Nov. 9 2011

  24. Own way of working Ricardo Seguel - Beta Conference - Nov. 9 2011

  25. Ricardo Seguel - Beta Conference - Nov. 9 2011

  26. Adaptation Cases Demand Chain CODP Supply Chain CODP Hybrid Chain CODP Letters a, b, c, d represent adaptation places Demand Chain b, d Supply Chain a, c Hybrid Demand/Supply Chain b, c Responsibility to build an adaptor Ricardo Seguel - Beta Conference - Nov. 9 2011

  27. Flexible configuration of an hybrid chain b c Ricardo Seguel - Beta Conference - Nov. 9 2011

  28. Framework Architecture Ricardo Seguel - Beta Conference - Nov. 9 2011

  29. Technology map to Framework Ricardo Seguel - Beta Conference - Nov. 9 2011

  30. Method Contribution

  31. Effective and Efficient • Using Service Adaptation • To resolve integration problems of EIS among companies • To enable selection of partners • Identifying adaptation responsibility of a partner • Architecture and Technology for enabling Flexible Configuration business chains • Using an efficient method for business protocol adaptation Ricardo Seguel - Beta Conference - Nov. 9 2011

  32. References R. Seguel, R. Eshuis and P. Grefen. Business Protocol Adaptation for Flexible Chain Management. In Proc. CoopIS 2010, OTM Conferences, Crete, Greece. LNCS, Springer, 2010. R. Seguel, R. Eshuis and P. Grefen. Architecture Support for Flexible Chain Management. (To Appear) In Proc. 5th SIKS/BENAIS Conference on Enterprise Information Systems (EIS 2010), Eindhoven, The Netherlands; CEUR-WS, 2010. Ricardo Seguel - Beta Conference - Nov. 9 2011

  33. Agenda Overview Method Business Application Contribution Future Work Ricardo Seguel - Beta Conference - Nov. 9 2011

  34. How to integrate Enterprise Information Systems in an efficient and effective way to form business chains? Using protocol adaptation and the enabling architecture

  35. Contribution to the field Information Systems • Efficient and Effective Method • To Generate Business Protocol adaptors • To Integrate Enterprise Inf. Sys. Operations Management • Efficient and Effective Method • To Enable Flexible Configuration of Business Chains Ricardo Seguel - Beta Conference - Nov. 9 2011

  36. Agenda Overview Method Business Application Contribution Future Work Ricardo Seguel - Beta Conference - Nov. 9 2011

  37. Future Work • Architecture support • Reference Architecture and validation of design with more real cases, e.g. De LageLanden • Extending the Architecture prototype • Check other non-functional requirements like efficiency, scalability, portability, etc. • Cost effective and SLA’s Ricardo Seguel - Beta Conference - Nov. 9 2011

  38. Thank you. Ricardo Seguel - Beta Conference - Nov. 9 2011

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