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NMCSD PHA RE-ENGINEERING PROCESS: LESSONS LEARNED

Learn the purpose of Periodic Health Assessments (PHA) at Naval Medical Center San Diego, key lessons from implementing the program, clinical team approach, shifting paradigm, appointment procedures, and patient education.

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NMCSD PHA RE-ENGINEERING PROCESS: LESSONS LEARNED

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  1. NMCSD PHA RE-ENGINEERINGPROCESS: LESSONS LEARNED CDR IRA AMARGO, NP NMCSD HEALTH PROMOTION WELLNESS CENTER (619) 532-9331 (Co-authors, LT Jill Martin, MC and Monique Beauchamp, MFT)

  2. OBJECTIVES Upon completion of this presentation, define the purpose of the PHA. Identify 3 lessons learned at Naval Medical Center San Diego while implementing the PHA program. Describe the clinical team approach to each PHA appointment at NMCSD.

  3. THE SHIFTING PARADIGM! • Gone - The 5-Year Physical • Here -The health maintenance visit - Evidence-based medicine

  4. PHA – “A SIGN OF THE TIMES!” • Purpose of PHA to maintain readiness and provide long term health benefits for our force • Implementation poses many obstacles • Re-engineering challenges are different for perspective Commands

  5. LESSONS LEARNED • Command support a must! • NO LEAVE granted unless “R” or readiness status complete – to include the PHA • Multi-Departmental Approach • Defined roles of each clinic • Primary Care Clinic (PCC) • Medical Mobilization Planning Office (MMPO) • Health Promotion, Wellness Center • Specific clinic for PHA • Decreases congestion at the PCC • Provides time for a thorough med record scrub on AHLTHA

  6. LESSONS LEARNED (Cont.) Periodic Health Assessment Update Checklist & Readiness Status Verification Notice defined as: • Two-part process – annual training requirements, SAMs update, dental classification • To be completed prior to appointment at the Wellness Center!!!

  7. PHA APPOINTMENT • Order appropriate labs prior to appointment • 30-40 minute Provider time slots • 15 minutes prior to Provider Appt: • Medical record review by corpsmen • Vital signs (Entered into AHLTA) • Computer-based Health Risk Appraisal • AHLTA PHA template developed to fit command needs • Educational tools available in clinic (pamphlets, patient hand-outs)

  8. Other Observations • Document history well by completing note during appointment • NMCSD completes the DD 2708-1 which is the history questionnaire from the previous 5-year physical exams • Educate patients about biological past family history as it pertains to their health and their family’s health • Interview styles may vary, but the AHLTA template keeps providers on track

  9. Summary • Command Support • Define Departmental Roles • Standardize PHA appointment, deviating for specific risk factors • ENSURE RESPONSIBILITY FOR THEIR OWN HEALTH IS TRANSFERRED TO THE PATIENT – WE PROVIDE GUIDELINES!!!

  10. QUESTIONS?????

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