Becoming a trainer – evaluation of training

1. Becoming a trainer – evaluation of training

2. Aims and objectives • Aim: to explore the evaluation stage of the training cycle • By the end of this workshop, you should be able to: • Identify levels of evaluation • when and how to use the different levels

3. The training cycle

4. The training cycle?

5. What is evaluation and why do we do it? • Measures the effectiveness of training • Purposes • Financial • Meeting all stages of the training cycle • Ensure quality standards • Improve quality of training • Justify the course/the role of the training

6. Becoming a trainer – evaluation of training • Kirkpatrick’s levels of evaluation • Pre and post course evaluation • Think about evaluation at the beginning of the training cycle and not just at the end – what is it you want to evaluate? What do you want to achieve by carrying out the training?

7. Donald Kirkpatrick – 4 levels of evaluation • reaction of student - what they thought and felt about the training • learning - the resulting increase in knowledge or capability • behaviour - extent of behaviour and capability improvement and implementation/application • results - the effects on the business or environment resulting from the trainee's performance

8. Donald Kirkpatrick – 4 levels of evaluation

9. Main methods of evaluation • What are the main methods of training/learning evaluation? • In what setting would you use each of these? • What are their benefits and pitfalls?

10. Follow up of evaluation • Observing “on the job” • bring the group back together after 3 months, 6 months (you decide what length of time is appropriate – how would you do this? • check that the objectives set out in the initial training have been met

11. Further reading/Resources • Training Needs Analysis and Evaluation, Bee F and Bee, R (1994), Institute of Personnel Management • www.businessballs.com

12. Next steps • Delivery on Friday!