IM Professional Services Stay Connected with Ingram Micro IT Staffing

1. IM Professional ServicesStay Connected with Ingram Micro IT Staffing John Redman Manager, Professional Services Operations June 14, 2013

2. Agenda • Introduction to IT Staffing • Our IT Staffing Partners • SmartSource Technical Staffing Solutions • VAR Staffing (Apollo Staffing) • People To Go • Patient Protection and Affordable Care Act (Obamacare) • IM Professional Services Programs • IM Professional Services Resources

3. IT Staffing Services • Recruiting and Staff Augmentation • Proven highly qualified candidates • Screened and certified • Flexible Staff Options • Full-time direct placements • Temporary/Project placements • Temp-to-perm placements • Contract placements • Reasonable • Zero Upfront Costs • Competitively Priced • Candidates of All Skill Levels • Technical and Sales Save Time Build Profits Get the Most Flexibility Enjoy Responsiveness Have Complete Confidence

4. Revenue | Profitability | Saving Company Opening Optimize Productivity of Personnel Increase Customer Satisfaction Leveraged Resource Resale Services Opportunities Coverage for PTO

5. Our IT Staffing Vendors

6. About us • Fast Facts: • Founded 1996 • COVERAGE: • USA • CANADA • Nearly 20% of the VAR 500 leverage our services • IT consultants that offer decades of experience • Inc. 5000 fast growth company SmartSource specializes in providing IT recruiting, technology deployments and IT staff augmentation services. Our ultimate goal is to exclusively provide these support services on behalf of our partners.

7. Competitive Advantage • All SmartSource staff are W2 employees employees • Fully insured and bonded • Background checked • Drug tested if required • Referenced checked and certification verification • We utilize 75% of the same resources – assures consistence in quality • We help eliminate worker misclassification penalties, etc.

8. Our IT Staffing Vendors

9. Performing Staffing Services since 2000 • IT Technical, Operations, and Sales Talent • Information Technology • Information Security • Networking Engineering / Architecture • ERP Implementation / Upgrade • Audit / Compliance • National Rollouts and Projects

10. State of the Market • Unemployment within the IT Sector • Candidates • Passive is better • Who is open to new opportunities • Talent is in Demand

11. And also in Canada • Staff Augmentation Capabilities in Canada • Performing Staffing Services since 2000 • Provide IT staffing and field services across Canada in all provinces and territories • Have 500 technical resources working across Canada every day • IT Technical and Sales Talent • National Rollouts and Projects

12. Change will be here January 1, 2014 Patient Protection and Affordable Care Act

13. Exchange & Subsidies • Marketplaces for individuals and small group policies • Must be in place by October 1, 2013 • New Federal Entitlement to helper “lower-income” taxpayers buy Exchange Coverage • Available if “household income” < 400% of the Federal Poverty level (~$47,000 single, ~$97,000 family of 4) and not eligible for Medicaid • Highest for incomes < 250% of poverty line • Affordability • Employee premium for single coverage for lowest cost option < 9.5% of Household income (for $10/hr associate, $1,976)

14. Employer Shared Responsibility Penalties • Large employers subject to “Pay or Play” rule • 50+ FT/FTE employees in prior calendar year • 2013: can use 6 consecutive month period • Penalties may apply if the employer: • Fails to offer minimum essential coverage to all FT employees (and dependents) • Offers coverage that is not affordable or does not provide minimum value • Penalties triggered if any FT employee gets subsidized coverage through Exchange

15. Employer Penalties Penalties triggered if FT employee is certified to employer as enrolling in subsidized Exchange coverage for a month • Penalty A: employer failed to offer substantially all FT employees (and dependents) opportunity to enroll in employer’s plan for a month • Penalty B: employer offered substantially all FT employees (and dependents) opportunity to enroll but coverage is not affordable or does not provide minimum value

16. Employer Penalty Amounts • Penalty A: employers that do not offer coverage to substantially all full-time employees: • $2,000 per full-time employee (minus the first 30) • Penalty B: employers that do offer coverage: • $3,000 for each employee who receives subsidized coverage through an exchange • If too expensive, not generous enough or not offered to enough employees • Lesser of Penalty A or Penalty B will apply • Amounts shown are annual penalties – penalties will be calculated on a monthly basis

17. Who is a Full Time Employee • An individual who is an employee under the common law standard • Common law standard • Person for whom services are performed has the right to control and direct the person performing services • Not employees: • Independent contractors (if correctly classified) • Leased employees • Sole proprietors • Partners in a partnership • 2% S corporation shareholders

18. Full-Time Employee

19. Issues and Solutions • Seek legal and tax advise and stay compliant • The law is complex - 200 pages of information • The penalties are steep • One solution: Pay-roll your contractors with IT Staffing • Clients recruit their own staff • IT Staffing vendor on-boards clients recruits • IT Staffingproperly classes the employees • IT Staffingprocesses pay-roll and issues W2 & 1099’s • IT Staffingterms recruits and provides insurance to those who qualify

20. www.IngramMicroLink.com

21. IM Professional Services IM Link IM brokered solution provider network Standard hourly rates for labor services • Onsite Professional Services • Category and Vendor Specific Services • SKU’s and Customizable SOW’s 3rd Party Warranty Services Private label product protection Variety of Coverage Options IT Staffing Services Permanent or temporary positions Flexible Staff Augmentation Solutions Remote System Admin Services Save a truck roll Outsource support and development IT Asset Disposition Services Secure and responsible disposal Removes liabilityfor information System Integration Services Compliment Cloud Services sales Customizable to end-user environments Ingram Micro Training Academy Classroom or Online – guaranteed to run Can be resold to end users

22. Ordering Services with IM Link For access to IM Link… www.ingrammicrolink.com For help with professional services sales opportunities, getting enrolled as a Customer of IM link, or help using IM Link… ProServices@ingrammicro.com 1 (800) 456-8000 ext 67247 To become an IM Link Service Provider… IMLink@ingrammicro.com 1 (800) 456-8000 ext 66686 | 1 (800) 235-4128 John.Redman@ingrammicro.com | x67014