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Need a Good GoalPost Picture Here!. Understanding Organizations Dr. Bob Barcelona HEHD 803 October 25, 2011. Some things I Learned From You…. Collin ’ s Athletic Director and Sandee ’ s ZestQuest programming model both suffered from the curse of cluelessness
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Need a Good GoalPost Picture Here! Understanding Organizations Dr. Bob Barcelona HEHD 803 October 25, 2011
Some things I Learned From You…. • Collin’s Athletic Director and Sandee’s ZestQuest programming model both suffered from the curse of cluelessness • Aimee wants all of the organizations in the NHBRCPYV to understand one another and just get along (oh yeah – and read B&D so they can get on board with reframing…) • Ashley likes the “PRIDE” motto – personal responsibility in delivering excellence – sounds like a good values statement to me… • Sheronda’s principal needs to read K&P – could be a good Christmas present!
Lets Talk Systems • Organizations operate in a continuous exchange with their environment • Environment and organization are in a state of interaction and mutual dependence • All of this contributes to organizational complexity • Degree of “openness” varies by organization Morgan (2003).
Open Systems Concepts • Organizations seek homeostasis • Organizations have entropic tendencies • Closed systems atrophy, lose complexity, lose uniqueness – eventually they die • So – organizations are inherently paradoxical • Open systems recognize equifinality • Organizational structure, function, behavior, and other aspects are closely interrelated (web of interrelationships) • Complex organizations (greater differentiation and specialization) depend on more complex systems of integration to maintain the whole system Morgan (2003).
Environmental Suprasystem Strategic Subsystem Organizational Outputs Technological Subsystem Inputs which energize the organization Managerial Subsystem Human-Cultural Subsystem Structural Subsystem Morgan (2003) Production of goods & services at a level of efficiency and effectiveness that will influence future resource availability and systems operation Human, financial, informational, and material resources
Uncertainty! • Not sure what the problem is • Not sure what is really happening • Not sure what we want • Don’t have needed resources • Not sure who is supposed to do what • Not sure how to determine success Bolman & Deal (2008)
Given this view of the organization and its environment… And given the fact that this all of this makes organizations complex, surprising, deceptive and ambiguous (B&D, 2008)… What qualities or skills are required of management (or better yet, LEADERSHIP) to effectively navigate this kind of an environment?
Managers need to understand the whole picture in four key ways: Bolman & Deal (2008). Bolman & Deal (2008)
Managers need to understand the whole picture in four key ways: Bolman & Deal (2008). Bolman & Deal (2008)
Managers need to understand the whole picture in four key ways: Bolman & Deal (2008). Bolman & Deal (2008)
Managers need to understand the whole picture in four key ways: Bolman & Deal (2008). Bolman & Deal (2008)
Managers need to understand the whole picture in four key ways: Bolman & Deal (2008). Bolman & Deal (2008)
Managers need to understand the whole picture in four key ways: • By the organization’s STRUCTURE • By the organization’s HUMAN RESOURCES • By the organization’s POLITICAL ENVIRONMENT • By the organization’s CULTURE Bolman & Deal (2008). Bolman & Deal (2008)
What About Ethics? • Identifying right actions; distinguishing right from wrong • Ethical dimensions = when situations and actions have significant impact on well-being of others! • Focused on how things should be – not as they are
What About Ethics? • Reference points – moral absolutes and social or community standards • Standards of care; commitment to serve the greater good – hallmark of professionalism! • Judgments should be based on the moral traditions of the NFP sphere (caritas)