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1-800-ISO-9000 (800-476-9000)

1-800-ISO-9000 (800-476-9000). A Name You Can Trust.

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1-800-ISO-9000 (800-476-9000)

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  1. 1-800-ISO-9000 (800-476-9000)

  2. A Name You Can Trust The Harrington Group is a Service Disabled Veteran Owned Small Business (SDVOSB) founded in 1991by Rick Harrington. Mr.  Harrington’s experience in Quality Management was gained after working over 20 years for Pratt & Whitney, Lockheed, Martin Marietta and the US government Our vision was, and still is, to develop applications that will help any size organization realize their quality goals and ISO Certification. For the last 19 years, our real-world experience has guided our product development and we have developed products and services that have been purchased by the Fortune 1000 companies worldwide. 1-800-ISO-9000 (800-476-9000) www.harrington-group.com

  3. Our Clients 95% of the Fortune® 1000 companies have purchased Harrington Software. 1-800-ISO-9000 (800-476-9000) www.harrington-group.com

  4. What is HQMS? “HQMS is a Web Based Software Solution for facilitating data entry, team participation, and reporting of Quality Management Activities” • Document Control • Corrective/Preventive Action • Auditing (w/Pocket PC Capability) • Training Management • Material Non-Conformance • Root Cause Analysis (DMAIC) • Opportunity for Improvement (OFI) • Issue Management (Customer/Supplier) • Executive Summary Dashboard The integration between each module within HQMS allows for the smooth flow of data to obtain the information you need, the way you want it. 1-800-ISO-9000 (800-476-9000) www.harrington-group.com

  5. Document Control in HQMS Integrates all of your document management needs across your entire enterprise. Manages your documents on-line all the time from anywhere in the world. Provides management of all controlled and uncontrolled documents. Produces reports and graphs through our powerful query feature. Easily access documents through the Company Library. Track hard copies of documents. 1-800-ISO-9000 (800-476-9000) www.harrington-group.com

  6. CA/PA in HQMS • Manage and identify problems, trends, and issues at their source for immediate action and resolution; this prevents issues from falling through the cracks. • Forces Resolution by making issues highly visible and getting the right people on the job. • Provides a systematic approach for documenting your corrective and preventive actions. • Multiple issue/action modules, including: • 8D, 7D, 5step, Supplier issues and Customer issues 1-800-ISO-9000 (800-476-9000) www.harrington-group.com

  7. Audit Management in HQMS The Audit Management System for HQMS allows users to manage internal company audits and supports the auditing process from start to finish. • Audit Plan - Supports design and scheduling of recurring audits. • Audit Findings - Manages the findings (failed items) of an audit. • Audit Checklists - Lists of questions to be asked during an audit. • Audit Items - Elements of a checklist, each representing a question and its result. • Audit Master Items- query and review audit checklist item statistics. • Remote Auditor - Pocket PC software to facilitate the portability of data and provide paperless audits. 1-800-ISO-9000 (800-476-9000) www.harrington-group.com

  8. Training Management in HQMS Track and maintain qualifications for all employees. Simplify training management and easily alert employees when trainings are coming up. Robust reporting that lets you know who’s qualifies, who needs to be qualified, and when qualifications are expiring. Easily distinguish who needs to attend trainings and who does not. 1-800-ISO-9000 (800-476-9000) www.harrington-group.com

  9. Material Non-Conformance in HQMS Track and manage all material non-conformances, parts, and products in one place. Determine the appropriate disposal for every material non-conformance quickly and easily. The HQMS Material Non-Conformance Module serves as a tracking system for all of your team's non conforming equipment, parts and products. 1-800-ISO-9000 (800-476-9000) www.harrington-group.com

  10. Root Cause Analysis in HQMS Provide a systematic set of steps to analyze the root cause and solution to any type of problem. Based on the DMAIC (Define, Measure, Analyze, Improve, Control) approach. Root Cause Analysis allows complete tracking and control of all in-depth investigations and guides users through the DMAIC process. 1-800-ISO-9000 (800-476-9000) www.harrington-group.com

  11. Opportunity for Improvement in HQMS Opportunity for Improvement (OFI) provides a systematic set of steps to analyze any opportunity for improvement. Allows end users to catalog and track ideas which they feel would successfully benefit their corporate environment. This module serves as a tool to identify the tangible and intangible benefits of performing improvement activities. 1-800-ISO-9000 (800-476-9000) www.harrington-group.com

  12. Executive Summary Dashboard Top level executives and managers can quickly view important issues and data in real-time. 1-800-ISO-9000 (800-476-9000) www.harrington-group.com

  13. ComPort for HQMS is the communications portal that allows your customers, clients, suppliers and business partners to interact directly with HQMS. Allows for three powerful types of external interaction; Initiate a record, update a record, or review a record. Link up the ComPort to any of the issue/action management modules in HQMS. 1-800-ISO-9000 (800-476-9000) www.harrington-group.com

  14. Why HQMS? Our customers told us they wanted a web-based solution that was secure, scalable, fast and would integrate with their ERP or Legacy Systems. HQMS is all that and more. 1-800-ISO-9000 (800-476-9000) www.harrington-group.com

  15. Benefits of HQMS • Rapid Return on Investment (ROI) • Centralized Data Entry • Increased Team Participation • ISO Compliance • Helps organizations meet 21 CFR Part 11 compliance We listen. HQMS was developed by our quality experts and software engineers after hundreds of hours of interviews and planning with our customers. • Minimizes costs and reduces waste • Create Accountability within your Organization 1-800-ISO-9000 (800-476-9000) www.harrington-group.com

  16. What Drives HQMS? • HGI develops all software in-house • SQL Server database • Compatible with most SMTP email systems • No client-side software to install • User friendly interface Using the latest in database technology, HQMS is on the cutting edge of quality database software. 1-800-ISO-9000 (800-476-9000) www.harrington-group.com

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