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Digital Key Concepts Management 102 Professor Estenson

Digital Key Concepts Management 102 Professor Estenson. Chapter Nine Small Group Decision-making. Key Concepts. Advantages of Group Decision-making Small Group Dynamics Type of Groups Effective Teams Group Think Group Problem Solving Model. Advantages. Reduce resistance to change

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Digital Key Concepts Management 102 Professor Estenson

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  1. Digital Key ConceptsManagement 102Professor Estenson Chapter Nine Small Group Decision-making

  2. Key Concepts • Advantages of Group Decision-making • Small Group Dynamics • Type of Groups • Effective Teams • Group Think • Group Problem Solving Model

  3. Advantages • Reduce resistance to change • Better decisions and work product • Higher personal satisfaction at work • Higher productivity • Lowers risk to individual

  4. Small Groups • Optimal Size is 5 • 75% of US workforce works in teams at some time • Cross global and functional teams now the norm

  5. Types of Groups • Learning • Self-Maintenance • Problem Solving

  6. Characteristic of Effective Teams • Well Organized • Highly Trained • Consistently exam assumptions and opinions • Solution focused • Avoid Group Think • Manage cultural diversity

  7. Group Think Symptoms • Illusion of invulnerability • Share stereotypes • Rationalization • Illusion of morality • Self-censorship • Illusion of unanimity • Direct pressure • Mind guards

  8. Fix • Outside experts • Critical Evaluator within group • No personal opinions only facts • Alternate leadership roles • Take ideas or decisions back to home work unit

  9. Problem Solving ModelHighly Rational but Commonly Used • Scan Environment • Define problem being created by environment • Analysis to find root cause • Establish criteria for good outcome • List alternatives • Evaluate alternatives against criteria • Select best alternative

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